how do i repair my fitbit to my phone

How to Fix Fitbit Problems.

• Clean the connections. Clean and dry the connection on your charging cable and the connection point on your Fitbit, then try charging the device again.
• Try a different outlet or charger. Some problems stem from an old or afulty charing rig.
• Replace the cable. The cord may be malfunctioning or broken. If possible, borrow a working cable to test your Fitbit before buying a replacement.
• Move closer to your phone. Bluetooth only functions within 30 feet of a device and quality may drop off considerably at further distances.

Full Answer

How do I get rid of my Fitbit?

• To delete 1 notification, open it and swipe right.
• To delete all notifications at once, swipe up to the bottom of your notifications and tap Clear All.
• If a notification is long, tap it to see the rest.
• To exit the notifications screen, press the back button.

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How do I replace the battery in a Fitbit?

These are:

• Some pieces of plastic to separate the band
• A Torx driver
• A new battery
• A soldering iron

How to get more steps for your Fitbit?

Ways to Get More Steps:

• Take the stairs
• Park in the parking spot furthest away from the destination
• Go on a walk around the neighborhood
• Walk around as you talk on the phone or check your email
• Play disc golf
• Take laps around the house
• Set a timer for every thirty to sixty minutes. ...
• Yard work
• Jog in place during commercials
• Walk during your lunch break. ...

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How to wipe old Fitbit?

If you experience any of the following issues and you've checked your settings, restart your device:

• Won't sync
• Won't respond to taps, swipes, or button press
• Won't track steps or other data
• Won't show notifications or reminders

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How do I reconnect my Fitbit to my phone?

Start the Settings app and tap "Connections," then tap "Bluetooth." Find the entry for your Fitbit in the list and if it's not connected, tap it to try to connect. If it doesn't work, tap the gear icon and tap "Un pair," then repeat the setup for your Fitbit to reconnect it to your phone.

How do I re pair my Fitbit to my iPhone?

Turn Bluetooth Off And Back On If your iPhone still can't find your Fitbit, try turning Bluetooth off and back on again. This will reset the connection and hopefully allow your Fitbit to connect. This is an easy process — open Settings and tap Bluetooth. Tap the slider twice to turn it off and then back on again.

What do I do if my Fitbit isn't syncing?

10 Fixes When Your Fitbit Won't SyncCheck Your Phone's Bluetooth Connection. ... Force Close The App When Your Fitbit Won't Sync. ... Check for App and Firmware Updates. ... Restart Your Fitbit Device. ... Reinstall the Fitbit App. ... Unpair and Re-Pair Your Fitbit Device. ... Turn Off Wi-Fi if Your Fitbit's Not Syncing.More items...•

How do I restart my Fitbit?

Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. Let go of the buttons. If you still have issues with your device, turn it off and turn it back on.

How do I manually sync my Fitbit?

To Manually SyncIn the lower right hand corner of your screen, click the Show Hidden Icons arrow on your Taskbar.Locate the Fitbit app icon within the system tray.Hover your mouse pointer over the Fitbit icon and Right Click it. ... Select Sync Now to begin a manual synchronization of your Fitbit device.More items...

Where is the sync button on Fitbit app?

In the Fitbit app, tap the Today tab > your profile picture > your device image. Tap the arrows next to Sync Now. From the Fitbit app dashboard, tap the Account icon > your device image. Tap the sync icon.

Why is my Fitbit not syncing with my iPhone?

Troubleshooting steps Bluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.

Why won't my Fitbit stay connected to my iPhone?

Shut off your phone and turn it on after 1-2 minutes. Turn on the Bluetooth on your new phone. Plug it into the charging cable and open the Fitbit app. Set up your Sense again.

How do I put my Fitbit sense in pairing mode?

Turn on the Bluetooth only on your phone and open the Fitbit app. Tap your profile picture > Set Up a Device > Sense > Replace Device. Follow the onscreen instructions and if prompted, accept to pair your watch with your phone.

Where is the sync button on Fitbit app?

In the Fitbit app, tap the Today tab > your profile picture > your device image. Tap the arrows next to Sync Now. From the Fitbit app dashboard, tap the Account icon > your device image. Tap the sync icon.

How to restart Fitbit Ace?

Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable three times within eight seconds. A few seconds later, you’ll see the Fitbit logo on your device’s screen.

What to do if Fitbit isn't charging?

Nobody likes to wake up in the morning to a dead Fitbit. If your Fitbit tracker isn’t charging properly, you may need to switch charging cables or clean your device.

How to check vibration on Fitbit Alta HR?

Fitbit Alta HR: Clip your Alta HR to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration . Fitbit Charge 2: Clip your Charge 2 to the charging cable, and make sure the cable is plugged into a USB port on your computer.

How to check if Fitbit is vibrating?

Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration. Fitbit Blaze: Swipe over to the Timer screen, then tap it. Tap Stopwatch, then tap the play icon.

How far away from your phone can you use Fitbit?

First, make sure you’re within 20 feet of your mobile device. As mentioned, Fitbit trackers connect to smartphones via Bluetooth, so you’ll need to make sure you’re in range to stay connected. If your tracker and mobile device are too far away from one another, you won’t receive notifications or they may be delayed.

How to remove Fitbit from my account?

If you’re using Fitbit’s website, log into your account, click the gear icon on the top-right of your screen, then click Settings>Devices> [Fitbit device]>Remove this device from your account . Next, you’ll need to add your tracker back to your Fitbit account.

How to stop Fitbit app?

To do so, head to your phone’s Settings menu, then select Location. Once you’re there , turn on the Location toggle at the top of your screen. You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop .

How to sync Fitbit app?

Sometimes the Fitbit app needs a little prodding to initiate sync even after it's opened. To force a sync, tap the member card icon , tap the name of the Fitbit tracker, and then tap Sync Now . Check the Bluetooth settings. A Fitbit tracker syncs data to smartphones, tablets, and computers using Bluetooth, so it won't be able to connect ...

Why won't my Fitbit sync to my phone?

If you own a Fitbit, you may occasionally run into an issue where it won't sync to an iPhone, Android device, or computer, and the app tells you the sync process is unable to complete or that the fitness tracker can't be found. There may be several causes for this malfunction.

How to fix Bluetooth on one device?

The best way to fix this is to turn off Bluetooth on one device when trying to sync to the other. You can also turn the second device off completely. Disable Wi-Fi. Sometimes having a smartphone or tablet's Wi-Fi and Bluetooth turned on at the same time can prevent each of these technologies from working properly.

How to install Fitbit app on iPad?

On iPadOS, swipe down in the upper-right corner to open this menu. On Android and Windows Phone, swipe down to open it. Install the Fitbit app on your device. If you purchased a new Fitbit tracker, you likely installed the official app on your smartphone, tablet, or computer to set it up.

Why is my Fitbit not sync?

This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit's operating system.

Can Fitbit tracker connect to Bluetooth?

A Fitbit tracker syncs data to smartphones, tablets, and computers using Bluetooth, so it won't be able to connect if Bluetooth is disabled on the device. Bluetooth can be turned on and off from quick menus on most smart devices. On iPadOS, swipe down in the upper-right corner to open this menu.

Does restarting Fitbit delete data?

If done correctly, the Fitbit logo flashes on the screen, and the device restarts. Restarting a Fitbit won't delete any data besi des notifications. A restart is usually required after encountering one of the problems mentioned above, such as Wi-Fi and Bluetooth conflicts or being connected to multiple devices.

How to submit a warranty claim for Fitbit?

How to submit a warranty claim with Fitbit. To make any warranty claim, you must contact Fitbit support via Twitter, email, phone call, or live chat. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.

How long does it take to get a refund from Fitbit?

To qualify for a refund from Fitbit, meet the following. Request a return authorization within 45 days of your shipment date. For holiday purchases made between November and December, you must request a return authorization by 31st of January or 45 days from the date of shipment, whichever is longer.

What happens if you don't have a receipt for Fitbit?

If you do not have a receipt and you received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard.

How long does Fitbit warranty last?

Before you contact Fitbit for warranty service. Make sure you verify your Fitbit warranty coverage (1 year for US customers and 2 years fo EU from the date of purchase or 90 days for refurbished devices) If you do not have a receipt and you received ...

What happens if Fitbit isn't working?

May 19, 2021. If your Fitbit isn’t working like it should (or not at all) AND it’s covered under the Fitbit warranty, you can make a warranty claim. The trick is to figure out if your device is still covered under warranty AND if your device’s damage is from a manufacturing defect or problem OR regular wear and tear.

How many characters are in a Fitbit serial number?

For Fitbit smartwatches, Find your serial number there, usually 12 characters containing numbers and letters. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc., do not include the serial number in the Settings screens.

Where to find Fitbit serial number?

For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. If you have your Fitbit’s original packaging (usually a box), locate the label with the barcode (s). Under the non-UPC code, you find your device’s serial number.

How to make a claim on Fitbit?

To make a claim on your Fitbit for replacement or repair, first you need to contact them. Contact channels should be directed towards their support team on Twitter, email, phone call, forum, or live chat.

How long is the warranty on fitness trackers?

The thing about these fitness trackers is they are used when you are most active, but only have a one year warrant y for manufacturer defects.

Can a Fitbit battery hold its charge?

A few examples of manufacturer defects to the hard ware would be: Your display has become dull or not as bright as it use to be. The battery’s doesn’t hold its charge anymore. Any of these are valid reasons to make a claim on your Fitbit warranty as long as you are within a year of your purchase date.

Is Fitbit software covered by warranty?

You might be surprised, but also not covered is the actual software that resides inside of the Fitbit. Essentially the only thing that is covered by the warranty is the hardware…and with that only manufacturer defects.

Does Fitbit have an extended warranty?

Fitbit does not offer an extended warranty. Many retailers who sell the products though do. For example if you purchase on Amazon you can get an extended warranty through Square Trade. This extended warranty takes affect after the manufacturer warranty expires at the end of one year.

How to clean Fitbit?

Gently clean the face of your Fitbit with a cloth or paper towel and a small amount of non-abrasive cleaner. Format the drive. Delete any audio files you've stored on your Fitbit and then re-upload them. Check subscriptions. If you're using a streaming service, check that you have the correct subscription.

How to update Fitbit app?

There may be updates available for both your Fitbit and the Fitbit app. Check the settings. Go to the settings menu in the Fitbit app by tapping your device. Make sure you've enabled your Fitbit to always be connected to your phone. You can also set notifications privileges on this menu. Check your phone settings.

How far away from phone can you use Bluetooth on Fitbit?

Move closer to your phone. Bluetooth only functions within 30 feet of a device and quality may drop off considerably at further distances. Check the Bluetooth connection. If you don't see it in your device's Bluetooth menu, scan for it to see if your Fitbit appears.

Why does my Fitbit fail?

A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.

Can Fitbits break?

A Fitbit can take a beating, but when they break, they don't tell you. Fitbits generally do not display error codes on the watch face. If you're working out and it breaks down, here are some Fitbit troubleshooting tips you can try to get it working again.

Does Fitbit play WMA files?

Pandora, for example, will let U.S. residents download stations, but it won't interface with other services directly. Check the files you've uploaded. A Fitbit will only play MP3, MP4, and WMA files.

How to sync Fitbit with Android phone?

Turn on the Fitbit tracke r and confirm the phone's Bluetooth is enabled . Open the Fitbit app and select the small Fitbit icon. Tap the icon of two arrows forming a circle to start the sync. This article explains how to sync your Fitbit with an Android phone or iPhone using the Fitbit app. All Fitbit trackers can sync via Bluetooth ...

Where is the Fitbit icon on my phone?

Open the official Fitbit app on your phone. Select the small Fitbit icon of your phone on the main screen of the app . Depending on your smartphone type, it should be in an upper or lower corner of the screen.

Does Fitbit have Bluetooth?

Bluetooth is essential for a Fitbit device to sync with a phone or PC. If you have a habit of putting your device in Airplane or Flight mode (which disables Bluetooth), make sure to turn it off before trying to sync your fitness data.

Can you sync Fitbits with Xbox One?

Xbox One consoles can't sync Fitbits. The official Fitbit app may be available on Microsoft's Xbox One video game consoles. Still, you can't sync your Fitbit devices with it due to the console hardware not having any Bluetooth functionality. You can use the Xbox One Fitbit app to check your stats and leaderboards.