
Full Answer
Can Best Buy repair my computer?
No worries, just make a reservation at your local Best Buy store. Our repair experts at Geek Squad will diagnose what's wrong and make all necessary repairs. It's scary to think important computer files and photos are just gone.
Can Geek Squad repair my computer at Best Buy?
No worries, just make a reservation at your local Best Buy store. Our repair experts at Geek Squad will diagnose what's wrong and make all necessary repairs. It's scary to think important computer files and photos are just gone.
How does Best Buy’s logistics repair system work?
Instead of kitting out every Best Buy with a complete repair facility, Best Buy sets up a logistics repair chain whereby small repair jobs can be handled on-site while bigger problems are shipped off to a central repair facility.
What services does Best Buy totaltech™ include?
We'll set up a new device, including a PC, tablet, mobile or networkable device, or up to five wireless devices. Many of these services are included with Best Buy Totaltech™. As a member, you'll also get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it.

How long does Best Buy take to repair a laptop screen?
A screen replacement takes less than 1 hour once you receive the parts. I will change my original statement. A laptop repair can take anywhere from 2-3 weeks or 2 to 3 months based on stories of other customers in the forum.
How long does it take for Geek Squad to fix your computer?
According to our research Geek Squad repairs can take, a few days or more and complex repairs can take a few weeks to complete as most of the repairs are shipped out of the store.
How long does it take to get your computer back from Best Buy?
Each time I have used Geek Squad it has taken 10 days to two weeks to get them back.
How long does a laptop replacement take?
Professional repair costs are usually around $300 or so [1]. If you are comfortable working on your laptop yourself, you can usually find replacement screens online for reasonable prices - sometimes as low as $50 to $100 - and it often only takes an hour or two to complete the replacement job.
What happens if Geek Squad can't fix my laptop?
We will replace, not repair, your product if you purchased a Product Replacement Plan. Under a standard Geek Squad Protection Plan, we may also replace your device, at our discretion, if we choose not to repair it or otherwise provide you with store credit.
How long does it take for a computer to be fixed?
On average, computer repairs can range anywhere from a few hours to 2-3 weeks – factors such as scheduling or part availability can make repairs take longer. Thankfully, there are services you can consider that can speed up the process.
Can I return an opened laptop to Best Buy?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
What does Geek Squad charge hourly?
Check around with other local or online repair shops before going to Geek Squad....Geek Squad Agent Salaries.Job TitleSalaryGeek Squad Geek Squad Agent salaries – 10 salaries reported$14/hrBest Buy Geek Squad Agent salaries – 4 salaries reported$12/hrHow much does it cost for Geek Squad1 more row
Does Best Buy set up your computer for you?
In-Store Setup for your Computer and Tablet: Whether you purchase your product from Best Buy or somewhere else, we've got the expertise to set it up for you.
Is it cheaper to repair or replace a laptop?
If a laptop repair costs half as much as a new laptop—or more—consider getting a new one, especially if your machine is more than a few years old. If your computer is only 1 or 2 years old, it's probably worth fixing. At our stores, for instance, the average laptop repair is about $150.
How long does it take HP to repair a laptop?
Repairs generally take 5-10 business days. Use the HP Repair Status web site to track the progress of your repair. Due to parts back orders, shipping issues, or circumstances beyond HP's control your repair may require additional time.
Is it worth repairing a 5 year old laptop?
Consumer Reports says spending money to repair a laptop five years old or older isn't worth it. Laptops three or four years old are a toss-up. Anything under two years is generally worth repairing.
Can Geek Squad reset my computer?
Our Geek Squad will generally have a variety of ways to determine the issue(s) affecting your computer. If a factory reset is the most appropriate solution, or if that is the solution that you want, we should definitely be able to assist with that!
How long does Geek Squad last?
The word "extended" can also mean that you are extended more coverage for a period of 5 years, with an overlap of coverage during the original manufacturer's warranty. A: A Geek Squad Protection plan can be added during the standard return/exchange period for your product. 14 days for most products.
How long does it take for Bestbuy to fix a cracked screen?
Screen repair may take 5–7 business days at stores that do not offer same-day repair. Reservation is required. For other repairs, your Agent will give you an initial estimate on how long it will take.
Does Geek Squad assemble computers?
Hi there! Thanks for reaching out about this. We should be able to build your PC from the components. To get started, I'd recommend connecting with your local Best Buy's Geek Squad either in person or over the phone, to make sure we have everything we need and no incompatibilities.
We'll keep your computer running like new
Our Geek Squad® Agents can set up your new computer or tablet, and diagnose and repair any problems that arise. We also offer Protection Plans for complete peace of mind.
Repair
Is your computer or tablet broken, or won't start? No worries, just make a reservation at your local Best Buy store. Our repair experts at Geek Squad will diagnose what's wrong and make all necessary repairs.
Setup and Installation
Need Wi-Fi at your new home? Or maybe your current internet and streaming services are running slowly? We can diagnose issues and do what's necessary to give you a faster wireless network.
Protection
With a Geek Squad Protection Plan on your PC computer or tablet, you're covered for accidental drops, spills or cracks. 2 If something breaks, we'll repair it. It's that simple.
Best Buy Is an Apple Authorized Service Provider
Need a repair and don't have AppleCare? As an Apple Authorized Service Provider, we have select stores that are certified in repairing iPhone, iPad, iPod, Mac, HomePod and more.
Can Best Buy Fix My Laptop?
Most folks with a computer or smartphone will have set foot in a Best Buy at least once. While the computing retail behemoth may not offer the vast range of retail options you’ll find through Amazon, that bright blue sign cheerfully beckons anyone in urgent need of a late-night lightning cable or a weekend phone case replacement.
Why Is Geek Squad Popular?
But before we get into all that, it’s probably worth asking a kind-of-obvious question: Why are big brand repair services like Geek Squad a go-to for many people who don’t know much about technology?
Why Best Buy May Not Be the Best Choice
So, if those are some of the questionable assumptions behind why people frequently choose Best Buy ‘s Geek Squad, what are the consequences? In other words, all branding aside, how good are they at fixing stuff? We think there are three issues to consider before entrusting your technology to a big brand repair service.
Description
If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.
Features
We'll troubleshoot a single device and diagnose software issues. If additional or upgraded hardware is required, we'll provide an estimate of how much this will cost.
