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how long does it take nintendo to repair joycons

by Mrs. Jenifer Koelpin Sr. Published 3 years ago Updated 2 years ago
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How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.Apr 19, 2022

Full Answer

Can I repair my Nintendo Switch Joy-Con?

This form is for Joy-Con repair only. Please complete all fields below to set up a repair for your Joy-Con. Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired. Learn about console repair options.

Can I get my Joy-Con repaired outside of the US?

The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area. Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.

What happens if I include my Console in my repair?

If you include your console, it will be returned to you unrepaired. Learn about console repair options. If you would like to set up a repair for five (5) or more Joy-Con, please fill out an additional form to receive an additional shipping label.

Why would Nintendo send you a new Joy-Cons?

Maybe sending new, drift-free Joy Cons is more convenient for them than fixing the hundreds that might be defective. I sent my 3DS with a broken L and R button to them years ago and it came back with the system memory wiped. I'm pretty sure they just gave me a new console altogether. I wouldn't be shocked if this was a common practice.

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How long does a Nintendo repair take?

around 2-3 weeksImportant. Due to a recent increase in repair volumes, repair orders may not receive a status update for several days after delivery to the service facility. The current total turnaround time for repair orders is around 2-3 weeks.

Does Nintendo still fix 2022 Joycons free?

As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.

Does Nintendo fix broken Joycons?

Ever since a report by Kotaku from July 2019 shined a light on the Joy-Con drift issue, Nintendo has changed its policies significantly. The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty.

How long does Joy-Con repair take Reddit?

She told me that due to the high volume of repair tickets now, they are saying please wait up to 18-20 days for ticket status to update and that current repair turnaround is estimated between 4-7 weeks.

How much does Joy-Con repair cost?

How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.

What causes joy drift?

Joy-Con drift can often be attributed to one of two major factors: software/hardware issues or buildup of dirt and grime under or around the thumb sticks. Keep your head in the game. We'll handle the repairs. Make an appointment at your nearest store now for game console repair.

Does Nintendo fix Switch for free?

If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free. When sending your Nintendo Switch to a repair center, carefully wrap and pad the console to prevent any damage during shipping.

Is Joy-Con drift common?

Joy-Con drift has been a problem since the Nintendo Switch launched in 2017. It's still a prevalent issue with the newer model of the Nintendo Switch and the Nintendo Switch OLED, as they use the same Joy-Cons as the original. Anyone who experiences drift can try reporting it to have their controllers fixed.

Do New Joy-Cons drift?

Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.

Is Joy-Con repair Free 2021?

After pressure from several class-action lawsuits, Nintendo has started to offer free Joy-Con repairs through its customer service portal. The process is straightforward; fill out an online form (or call a customer service representative), mail out the equipment, and then wait.

How long does it take for JoyCons to break?

JoyCons can last anywhere from a few days to a few years before it breaks depending upon how harsh you are when you use it as well as if it has ever been dropped.

What do I do if my Joy-Con is drifting?

9 Ways to Fix Joy-Con Drift on Your Nintendo SwitchReset Any Button Remapping. ... Check Your Controllers Are Connected Correctly. ... Update Your Switch System. ... Update Your Joy-Con Firmware. ... Recalibrate Your Control Sticks. ... Check for Game Software Update. ... Remove Any Skins or Covers. ... Clean the Joy-Con Control Sticks.More items...•

Is Nintendo fixing my Switch for free?

If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free. When sending your Nintendo Switch to a repair center, carefully wrap and pad the console to prevent any damage during shipping.

Do New Joy-Cons still drift 2021?

Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.

Are Joy-Cons covered under warranty?

Be it an issue with the Joy-Con, kickstand, or something else, you are covered by Nintendo's limited warranty for 12 months. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line. Games and accessories sold separately carry a three-month warranty.

Does Nintendo fix Joy-Cons for free Reddit?

For those of you that may not have heard, Nintendo is fixing or replacing joycons with issues for free. I had 2 joycons with drift replaced with brand new units just a couple weeks ago.

Personal Information

Your repair instructions and shipping label will be emailed to you. Please enter your Nintendo Account email or primary email address below and ensure it is accurate.

Shipping Details

The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area.

Repair Terms (required)

Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.

How long does a sandbox sit in the warehouse?

It arrived weeks ago according to the tracking notice. It sits in their warehouse for an indefinite period of time before they even open it.

Can joycon be repaired?

Pretty sure. For joycon repair, it’s as easy as a few clicks on a website. The actual switch repair, I called and explained my situation, found out it was under warranty, he sent me an email that night with the label, and sent it out the next day.

How long does it take to see joycons again?

If you’re experiencing Joy-Con drift with your controllers, I highly recommend you begin the repair process. It may take several weeks to see your Joy-Cons again, but I consider it worth it to avoid spending more money on new controllers that may end up with the same issue anyway.

What is Joy Con drift?

Joy-Con drift is the common name for a hardware problem that causes the control stick on Nintendo’s Switch controllers to not respond or register the wrong input even when the gamepad buttons are not pressed.

What to do when you get another broken joycon?

So if they expecting lots of these type of repairs what they most likely do is just send out a fixed joycon and then repair the one they received to send out when they get another broken joycon.

Is sending new Joy Cons more convenient?

Maybe sending new, drift-free Joy Cons is more convenient for them than fixing the hundreds that might be defective.

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