Full Answer
What do I do if I haven't received my Nintendo repair package?
If you have tried all of these options and are still unable to locate your package, please contact Nintendo's Consumer Service Department at 1-800-255-3700 between 6:00 a.m. and 7:00 p.m. Pacific Time, seven days a week. I haven't received my repair shipment back.
How do I troubleshoot my Nintendo Switch?
To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair or replacement options available to you.
Is Nintendo Switch free to repair?
Is Nintendo Switch repair free? All Nintendo consoles including the Switch have a standard 1-year or 12-month warranty. If your console has stopped working, or has a problem that can’t be fixed on your end within the standard warranty period, repair should be free. Nintendo warranty may be voided though if your console has a physical damage.
What is the total turnaround time for repair orders?
The current total turnaround time for repair orders is around 2-3 weeks. Note: For additional questions about your repair status, you may find this information helpful.
How long does it take for a Nintendo Switch to be repaired?
around 2-3 weeksImportant. Due to a recent increase in repair volumes, repair orders may not receive a status update for several days after delivery to the service facility. The current total turnaround time for repair orders is around 2-3 weeks.
How long does it take for Nintendo to repair joy-con?
How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
How hard is it to repair Nintendo Switch?
iFixit gave the Nintendo Switch a fairly strong repairability score of 8 out of 10, praising the system's easily removable screws and modular components and battery packs. However, the teardown does note that replacing or repairing the Switch's display could prove costly and complicated.
Does Nintendo repair for free?
You can set up your Nintendo Switch for repair after contacting Nintendo Support through the options provided on Nintendo's website. If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free.
Does Nintendo still fix 2022 Joy-Cons free?
As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.
How much does it cost to repair a Nintendo switch?
With a common 24 hour turn around on all most all repairs....What Are The Common Repair Costs?Nintendo Switch Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive.$19.99Joycon Repairs We repair all Joycon issuesStarting at $40..955 more rows
Can I send my Nintendo Switch to be fixed?
You must set up a repair order with Nintendo before you can send in a Nintendo product for repair. To get started, set up a repair order for your Nintendo product.
Are Nintendo switches durable?
Overall, the Switch is actually pretty durable. The Switch's console and Joy-Cons are durable and are hard to damage. Its screen is made of plastic and won't shatter like glass would if broken. Because it is made from plastic, it can be easily scratched and a screen protector is probably needed.
Can GameStop repair consoles?
Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
Are Joy-Con repairs still free 2021?
The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty. But Nintendo hasn't changed the design of the controllers, and it's still an issue today, even on the refreshed Switch models that launched last year.
Is Nintendo Switch waterproof?
The Nintendo Switch is not waterproof; liquids can damage the device, no matter the amount. Along with being careful, investing in a waterproof Switch case might save you hundreds of dollars in the long run.
Is my Switch still under warranty?
To find out if your Switch is still under warranty you just need to go contact Nintendo's customer service and ask. You will need your serial number for your Switch when you speak with them. The warranty varies depending on where a console was purchased.
Are Joy-Cons covered under warranty?
Be it an issue with the Joy-Con, kickstand, or something else, you are covered by Nintendo's limited warranty for 12 months. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line. Games and accessories sold separately carry a three-month warranty.
Does GameStop repair Joy-Cons?
Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
Can you buy just one Joy-Con?
Nintendo announced via Twitter that individual Joy-Cons will be available for purchase starting November 9, 2020. They come in either a left Neon Blue or a right Neon Red. The single Joy-Cons will cost $40 each, which is $10 cheaper than they used to sell for.
Do new Joy-Cons drift?
Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.
How to fix a Nintendo Switch?
Below are the important things that you must do to set up repair for your Nintendo Switch: Contact Nintendo support via chat, SMS, or phone. This is the important first thing that you need to do. Nintendo needs to know that you’ve already tried troubleshooting on your end and nothing has helped.
How long does a repair letter stay in Nintendo?
There’s a chance that your console may not even reach Nintendo. Keep in mind that the repair letter will remain in Nintendo’s system for 180 days.
How long does it take for Nintendo to email you a shipping label?
Sometimes, it can take several days for Nintendo to email you the shipping label. This is because they’ll have to make sure that their repair center is notified and be ready for the repair. Once you receive the shipping label, you can print it so you can attach it later on the box.
Why won't my Nintendo Switch power on?
If you have a Nintendo Switch that won’t power on, overheating due to bad hardware, freezing or lagging even after basic troubleshooting, you may need to send it for repair . If you have recurring problem and you’ve already exhausted all troubleshooting, repair may be the last option.
Is the Nintendo Switch free to repair?
Is Nintendo Switch repair free? All Nintendo consoles including the Switch have a standard 1-year or 12-month warranty. If your console has stopped working, or has a problem that can’t be fixed on your end within the standard warranty period, repair should be free. Nintendo warranty may be voided though if your console has a physical damage.
Can you repair a Nintendo Switch if it stops working?
So, for example, if your Nintendo Switch has stopped working after you dropped it and there’s visible damage on the screen, repair for your console will not be free. In some cases, external damage on the console may even be a reason that repair will be carried out, even if you’re willing to pay for it.
Can you wrap a Nintendo Switch in cling wrap?
If possible, try to wrap the console in cling wrap before putting it inside the box. Finally, don’t forget to attach the shipping label on the box. After doing all these, your Nintendo Switch console should be ready for repair.
