What are 2 advantages to choosing a AAA Approved Auto Repair facility?
Find out why you should choose a AAA Approved Repair Facility for your next vehicle checkup.Value. AAA Members receive 5% off parts and labor costs at every AAR facility, up to $100 per service!Warrantied Repairs. ... No Surprises. ... Quality backed by AAA.
What are examples of an ASE technician's code of ethics?
ASE Certified Code of EthicsI will strive to produce nothing but first-class workmanship.I will take advantage of every opportunity to increase my knowledge/skills concerning the work I am doing. ... I will use only those materials that are proven to be safe and recommended by the manufacturer.More items...
What are the ethics of car repair?
The Ethics of Automotive RepairTo perform high-quality repair service at a fair and just price.To use only proven merchandise of high quality distributed by reputable firms.To employ the best skilled technicians obtainable.More items...•
What is ethics in automotive?
Behaving ethically in the automotive industry means to be honest with the customer and owning up to mistakes and fixing them on your dime, not the customer's. Finally, some shops will damage a customer's car and will leave the customer on the hook for the bill.
Why should you get AAA approval for your auto repair shop?
You should get AAA approval for your auto repair shop because AAA holds auto repair shops to the highest level of standards, and many customers know this. As such, customers will be more likely to patronize your auto repair shop to repair and maintain their automobiles if it is AAA approved.
What does AAA mean in auto repair?
More so, AAA refers customers to auto repair shops, and this will help your business to grow at a faster rate.
How important is it to have a good customer service in an auto repair shop?
Provide excellent customer service. It is very important that you provide excellent customer service in your auto repair shop. This is because before your auto repair shop can get AAA approval, AAA will visit your auto repair shop and carry out a customer satisfaction survey. You have to get a minimum of 94% customer satisfaction rating in this ...
What is advanced computer diagnostics?
Advanced computer diagnostics is a must-have for auto shops that want to get AAA approved. This is because, with computer diagnostics, the specific cause of the problem that has brought a customer to your shop can be found in minutes. This goes a long way to reassure a customer.
How to get ASE certified?
For an auto mechanic to get ASE certification, they must have obtained automotive technical training at a trade school or apprenticeship. They must also have relevant work experience, which ranges from 1 to 3 years, in the category of automotive repair they want to specialize in, and that is not all. They must have taken and passed the ASE exam, which tests in 8 different study areas. Given the rigorous requirements for a mechanic to get ASE certified, you want to employ them in your auto repair shop, and this will tell AAA that you provide quality repair service.
What is ASE certification?
AAA considers ASE certification as a high mark of achievement for a mechanic. The reason for this is that the National Institute for Automotive Service Excellence only certifies quality auto mechanics.
What does AAA stand for?
AAA stands for American Automobile Association. The American Automobile Association (AAA) is a private non-profit-making association of motor clubs with more than 60 million members and 42 individual clubs in the United States and Canada. AAA was founded in 1902, more than a century ago.
Why pick a AAA Approved facility?
Facilities have been reviewed and inspected by AAA to ensure they are clean, comfortable, and have access to and knowledge of proper tools
How many AAA approved repair facilities are there?
AAA has been referring members to trusted, high-quality facilities since it was established in 1975. Today, there are approximately 7,000 AAA Approved Repair facilities throughout the U.S. and Canada. Find a facility.
Why are AAA facilities reviewed?
Facilities have been reviewed and inspected by AAA to ensure they are clean, comfortable, and have access to and knowledge of proper tools
1. Employ ASE certified mechanics
The most important step towards becoming an AAA Approved Auto Repair shop is for you to hire Automotive Service Excellence (ASE) Certified technicians. For auto mechanics to earn this certification, they should have:
2. Provide an exceptional customer experience
AAA Approved Auto Repair shops pride themselves on providing a best-in-class auto repair experience to their customers. This is largely in part due to the stringent standards that the AAA has set out for its AAR certification program:
3. Use advanced computer diagnostics
Another key requirement on the path to obtaining AAA Approval is for your auto repair shop to use advanced diagnostics equipment.
4. Meet environmental standards
In order for your auto repair shop to get AAA Approved, it must adhere to strict environmental standards. The fact that auto repair businesses produce substantial amounts of waste is no secret—the AAA is interested in how the waste is disposed of and prevented from spreading. Towards this end, you should:
5. Provide a warranty
The AAA also requires its member AAR shops to provide a parts and labor guarantee (a minimum of 24-months/24,000-miles) for their repair jobs. If you think about it, this has the added benefit of reassuring customers that you are confident in your quality of auto repair work, which in turn will help you win repeat business.
We've done the hard work of finding trustworthy repair shops, so you don't have to!
Repair facilities in the AAA Approved Auto Repair program have been inspected and certified by our Automotive team. Each shop meets stringent quality standards in the areas of: community reputation, facility appearance, customer service, staff qualifications and training, and tools and equipment.
AAA Member Discounts
Get 10% off labor costs and an extended 24-month/24,000-mile warranty on all parts and labor.
Top Shops
See who we've named as the top AAA Approved Auto Repair shops in Arizona for 2018.
Quality Service
Each shop maintains at least 90% on customer satisfaction surveys, so you know you're getting great service.
How long does AAA warranty last?
Disclaimerc (1) All repairs are guaranteed by the AAA Approved Auto Repair facility for 24 months or 24,000 miles, whichever occurs first, under normal operating conditions, unless otherwise stated in writing. Other restrictions may apply. See facility for details.
Is AAA a certified auto repair shop?
All of our technicians are ASE (Automotive Service Excellence) certified , or factory trained, which means they have met the industry standard for excellence in automotive repair. Our facilities also undergo rigorous inspections by AAA and with over 7,000 shops in North America, it is easy to find one near you using our shop locator.
What is AAA in the US?
AAA is the largest Roadside Assistance Provider in the US, and one of the most recognized and respected consumer brands in the country.
What is AAR in auto repair?
Our Approved Auto Repair (AAR) facilities are fully vetted and inspected, and provide experienced and certified technicians, a strong community presence, and superior service.
What is AAR program?
Our AAR program brings increased business opportunities, brand affiliation, marketing support and more. From building your shop’s reputation to increasing your bottom line, no other automotive repair affiliation program offers anything close to the value of Approved Auto Repair.
What counties does AAA Northeast serve?
Our Territory: AAA Northeast proudly serves members in Rhode Island, Massachusetts, the following counties in Connecticut: New Haven, Fairfield and Litchfield, and in New Hampshire: Salem, and in New Jersey: Essex, Morris, Union, Bergen, Hudson, and Passaic, and in New York: Long Island, in the five boroughs of New York City, and in Westchester, Rockland, Sullivan, Ulster, Dutchess, Orange, Putnam, Chenango, Delaware, Otsego, Schoharie and Herkimer counties, and parts of Lewis, Madison and Oneida counties. Products and services may vary depending upon your geographic location.
Is AAA a trusted brand?
Working with AAA brings a level of trust you can’t get from any other company. Studies* show that the AAA brand is one of the most trusted and reliable brands among consumers.
