Repairing Guides

how to become a direct repair shop for geico

by Carroll Brown Published 2 years ago Updated 2 years ago
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Where can I get my car repaired with GEICO?

The GEICO family thanks you for allowing us to take care of your claim. GEICO Auto Repair Xpress ® is not available in all areas. You have the right to use a repair facility of your choice. Your claims representative can assist you in locating one of GEICO's many shops for auto repair.

Should your shop join an insurance company's direct repair program?

It may take a little time and effort, but in the end joining an insurance provider's direct repair program (DRP) may make a huge impact on your shop's success. Here is a brief overview of the process and some tips help you navigate the sometimes murky waters.

How do I get proof of insurance from GEICO?

That means no more phone calls to GEICO to get that proof of insurance you need. Provide the customer with a computer and have them visit geico.com/express. They'll need to enter their policy number and zip code to get started (no User ID and password needed).

How do I add a vehicle to my GEICO express policy?

Provide the customer with a computer and have them visit geico.com/express. They'll need to enter their policy number and zip code to get started (no User ID and password needed). The customer then adds the vehicle to their policy.

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Do Some Research

Make a list of potential DRP partners and determine exactly what their needs and qualifications are for consideration. Do they require your shop to be ASE certified? Have I-CAR or I-CAR Gold? That information can be obtained in one of two places. First try to navigate through their website.

Put In Your Application

Some insurance providers make this easier than others. At best, there is a form you can fill out through their website. If that is not available, you may have to make your own to submit. Be sure to include your current certifications and a list of your shop's major equipment.

Schedule A Sit-Down

Nothing beats a meeting in person. There you can present your shop in the best possible light and ask any questions of one another that can move negotiations forward.

Prepare For Inspection

This stage is one of the last hurdles, but it has the highest potential for disaster. Be prepared for them to arrive early or unexpectedly. When they do arrive, give them the grand tour and really focus on the areas that demonstrate value to their company.

Review The Agreement

Assuming everything went well with the inspection, the next step is usually the contract. While your first instinct may be to sign immediately, take the time necessary to go over everything line by line. It would also be a good idea to take it to a lawyer who specializes in contract law.

Program Information

Important: Before you answer the following preliminary questions, please contact your local Progressive Managed Repair representative for more information on availability in your area. If you do not have a Progressive representative that regularly works in your area, then it is unlikely that our program would be expanding in your community.

Shop Requirements

Technical requirements will be evaluated after the complete application is filled out. Each applicant is required to show that the shop meets the current specifications, requirements, and repair techniques for restoring customer vehicles to their pre-loss and safe condition.

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Do Some Research

Put in Your Application

  • Some insurance providers make this easier than others. At best, there is a form you can fill out through their website. If that is not available, you may have to make your own to submit. Be sure to include your current certifications and a list of your shop's major equipment. Upon hearing back from a DRP representative, you can speak a little more ...
See more on autobody-review.com

Schedule A Sit-Down

  • Nothing beats a meeting in person. There you can present your shop in the best possible light and ask any questions of one another that can move negotiations forward. The main goal at this point is to get the representative to commit to sending someone to your shop for an inspection. At that point, you'll know if they're seriously considering adding you to their DRP. If they're evasive abou…
See more on autobody-review.com

Prepare For Inspection

  • This stage is one of the last hurdles, but it has the highest potential for disaster. Be prepared for them to arrive early or unexpectedly. When they do arrive, give them the grand tour and really focus on the areas that demonstrate value to their company. If you have any specialized equipment, show that off as well and have them meet a few of your employees, especially if the…
See more on autobody-review.com

Review The Agreement

  • Assuming everything went well with the inspection, the next step is usually the contract. While your first instinct may be to sign immediately, take the time necessary to go over everything line by line. It would also be a good idea to take it to a lawyer who specializes in contract law. If everything is amenable to both parties, it's then time to sign. Once the deal is struck, you'll begin …
See more on autobody-review.com

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