Repairing Guides

how to become an apple certified repair center

by Mr. Abdiel Olson PhD Published 3 years ago Updated 2 years ago
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Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider.

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider.

Full Answer

Do Apple employees get free repairs on Apple devices?

How to get discounts at the Apple Store 2021

  • Black Friday deals. Though Black Friday isn't nearly as big a deal at Apple as it is at other retailers, Apple often has some kind of offer going on the ...
  • Apple Gift Cards. ...
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Is best buy an authorized Apple Repair Center?

“The Right to Repair ... Apple has been particularly outspoken in their opposition, claiming the legislation could lead to liability concerns and security issues. The Security Innovation Center ...

How do I become a registered repair facility?

  • The business does not involve motor vehicle service or repair;
  • The business does not perform motor vehicle service or repair for compensation;
  • The business only services or repairs its own vehicles;
  • The business performs motor vehicle service or repair only for a single government agency or a single commercial or industrial establishment;

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How to check Apple repair status?

  • You can check the online Apple iPhone repair status here: https://checkrepair.apple.com.
  • In the first field, you need to enter the exact Repair ID or Case ID.
  • Enter the Serial Number or Postal Code in the second text field.
  • In the end, click the button that says “Submit”

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How much does it cost to become Apple certified?

Each exam costs $149, and certification can be displayed on resumes, online profiles, and job boards, enabling users to stand out in job searches — and employers to find qualified candidates.

What are Apple repair technicians called?

Apple Certified Macintosh Technician (ACMT) services, fixes, and repairs Macintosh desktops/laptops and servers.

Are Apple certifications worth it?

“The certifications are very useful and are valid industry recognised accreditation. I'm pretty sure that a having Apple accreditation on my CV helped me get my current job,” said one Apple Certified Pro.

Do Apple do repair centers?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts.

How do I become a certified Acsp?

Register today and pass the macOS Support Essentials Exam to earn your ACSP certification. An ACSP certification is valuable because it differentiates you as a skilled user and support professional for macOS. You'll have the right to use the Apple Certified Professional logo on your résumé, business cards, and website.

How do you become a Mac technician?

To become Apple certified, you have to jump through some hoops—specifically, you must successfully complete Apple's Macintosh Service Certification Exam and the Mac OS X 10.8 Lion Troubleshooting Exam, each of which retails for $150.

Do Apple certifications expire?

If your certificate expires, passes that are already installed on users' devices will continue to function normally. However, you'll no longer be able to sign new passes or send updates to existing passes. If your certificate is revoked, your passes will no longer function properly.

What is the Apple certification?

Apple offers certification programs for professionals in business, education, and other fields. Certification differentiates you as a skilled professional to colleagues, employers, and prospective clients, and gives you a competitive edge in an evolving job market.

How long is Apple training?

Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Core training took place off-site and included 15 new employees like myself. It lasted 10 days and was always closely monitored by a manager and a store lead employee.

How much does it cost to fix Face ID?

But most iPhone X users today probably don't have an active AppleCare warranty since the device's 2018 discontinuation, meaning that a full replacement would cost them $549.

How much does it cost to fix the back of an iPhone 12?

Apple charges anywhere from $349 – $599 to repair the broken back glass on iPhone models 8-11 Pro Max*. They don't consider the back glass to fall under their more affordable “screen replacement” repair, which makes this type of fix much more expensive.

How much does it cost to fix a cracked camera on iPhone 12?

Answer: A: It would cost $99 for the camera repair with Apple Care+. Any damage other than the screen is $99.

What can Genius Bar help with?

The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.

Can Apple come to your house?

Apple doesn't make housecalls, but you can either take it to the store or you can call AppleCare and they will send you a box to ship the unit in.

How do I file a claim with Apple AirPods?

Take your AirPods to an Apple Store or an Apple Authorized Service Provider. You'll need your serial number, so be sure to bring your proof of purchase or original AirPods box along with your original AirPods. If you have AirPods or AirPods Pro, bring your Charging Case with you.

How do I know if my iPhone is repaired?

Head to Settings > General > About and look for the “Parts and Service History” section beneath the device's serial number. If the section is missing, nothing has been replaced (not even the battery). But if any parts have been replaced, you will see them listed in this section.

How to get certified to repair Apple products?

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Authorized Service Provider.

Who can apply for Apple Authorized Service Provider?

Who can apply? Companies, organizations, and universities and colleges in regions where Apple has a direct service presence may apply to become an Apple Authorized Service Provider. Parts resellers and distributors are not eligible for this program.

What are authorized service providers required to do?

Authorized Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers.

Is a residential address acceptable for a walk-in service?

The premises must include a clean and presentable reception area for customers who require a walk-in service, and a secure workshop area for repairs, storage of parts and incoming units for repair. A residential address is not acceptable as an authorized service location.

Does Apple consider applications that do not meet program requirements?

Notes. Apple will not consider applications that do not meet the program requirements. Meeting program requirements does not guarantee acceptance into the program. Apple reserves the right to reject any application without comment.

What is Apple Certified Associate?

Apple now offers Apple Certified Associate certification for the iLife and iWork product suites. These certifications are designed for professionals, educators and students who want to validating their skills in Apple’s digital lifestyle and authoring applications.

What is Apple technical training?

Apple offers technical training for professionals who are responsible for planning, maintaining, and integrating Mac OS X, Mac OS X Server, Xserves, and Xsan into a network environment. The curriculum objectives support a tiered certification program for system administrators, technical coordinators, and support professionals.

How many books are in the Apple Pro training series?

The two series include more than 25 titles and are a key part of Apple’s ocial curriculum for Pro Apps, IT, and Technician Training.

Why did you decide a career at Apple was right for you?

I went to graduate school for physics, so I knew I wanted to work in science and technology. But I wanted a job that allowed me to interact with people as well. That’s what led me to become an Apple At Home Advisor. I get to work in a field I’m passionate about — technology — and help people use Apple products to pursue their own passions.

How do you approach each customer interaction?

Every call means a new opportunity for me to help our customers. As a friendly voice of Apple, I want them to feel like they’re part of our extended family. I understand they’ve got their photos, home videos, documents, and music on their devices. I want them to know that solving their technical issue means as much to me as it does to them.

Online Support

Create the online experiences that deliver Apple support to customers throughout the world. As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media.

Technical Support and Customer Support

Be the voice of Apple, helping customers with live support by phone, chat, or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners, or program members. Or you could make that all possible with work in training, communications, or leadership.

Apple Store Support

When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. When customers visit the Apple Store, you’ll put your own passions to work to help customers bring their personal projects to life.

AppleCare Business Development

Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage.

Service Channel Management and Operations

Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers, and Apple Repair Centers.

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