How do I get Samsung repair certified?
Samsung's Integrated Service Appliance & Qualification portal (ISAQ) and complete the application form. After completing and submitting an application, it will be evaluation by Samsung and a representative will contact you with the next steps in the FSSC set-up process.
How do I book an appointment with Samsung?
1 Go to Samsung Members "Get Help" > Scroll down to find "Book appointment"2 Read the pop out window information and click "ok".3 Select preferred date, location and time.4 Key in the correct phone number. ... 5 Appointment completed will receive message and push notification from Samsung members app.
Is Samsung repair free?
If your Samsung smartphone or tablet has developed a fault (and hasn't been damaged accidentally), have it repaired under warranty, free of charge with Samsung Repair.
How long do Samsung repairs take?
Most Samsung official repairs take between one and two weeks. And the only real benefit to it is that if your phone is still under warranty, and the damage is not your fault, you can probably repair it for free.
What is the Samsung customer care number?
(800) 726-7864Samsung Electronics / Customer service
What is Samsung Care Plus?
A5: Samsung Care+ is a service contract that covers mechanical breakdown and accidental damage from handling with a low service fee for approved claims. The service fee varies depending on the claim. There is no service fee for mechanical breakdown claims.
How do I find the IMEI number on my Samsung phone?
Dial *#06# Open the Phone app. Dial *#06# on the keypad. Details about the IMEI and serial number for your device will appear on screen.
How to contact Samsung support?
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Who can set up a personal demonstration for your next Galaxy phone?
A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Please share your ZIP Code to find a nearby Best Buy location
Is Best Buy an authorized service center?
Best Buy is now an Authorized Service Center
Does Samsung have same day repairs?
Receive same-day repairs on most Samsung phones, except Galaxy Flip and Fold models.
How to start a retail business with Samsung?
To establish your business, you should first incorporate it as a company in the state in which you plan to base your retailing business. Once you’ve done this, you can apply for a retail license. You don’t have to do this in the state in which you’ll base your retail business; you can do it in your home state. For tax purposes, you’ll also need to apply for an Employer Identification Number or EIN. You can apply for this online on the Internal Revenue Service’s website.
Does Samsung provide marketing materials?
Samsung will provide you with marketing materials to help you generate interest in their products, such as posters, fliers and even promotional videos. You should also have a fully functioning display model for every Samsung product you sell at your Samsung store.
What information do I need before beginning my repair request?
It is always helpful to have your product model number, serial number, or IMEI (the unique identifying number used for mobile phones) before beginning your repair. Click here to learn how to find yours.
How do I update or check my warranty status?
You can check your warranty status by signing into your Samsung Account on the top right of the page. Once you are signed in, look under 'My Products' to see the status of all your registered products. If we have an incorrect warranty date, just click 'Review Warranty' and upload proof of purchase and we can update your status.
How to trade in a Samsung phone?
For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program , and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more . Show Less
Can a Samsung technician visit you at home?
Arrange for a Samsung Certified Technician to visit you at home. All repairs use Samsung genuine parts. Your technician will follow enhanced COVID-19 safety protocols.
Do I need a Samsung Account to start a repair request?
Signing in to or creating your own Samsung Account is the best way to create a repair request so that you can receive our highest-level of personalized service. However, you can also create repair requests as a Guest for walk-in and in-home service. Currently, mail-in service requires the use of a Samsung Account.
What does an electronic repair shop need to meet?
Your electronic repair shops needs to meet the company or manufacturers’ criteria or requirement first before they can appoint your repair company as an Authorized Service Center. They must set some guidelines because your company represents their image.
Why do companies have to set guidelines?
They must set some guidelines because your company represents their image. If there is any part in your company that makes the customers not happy, their good image or brand name may be tarnished as well.
Can an electronic repair shop become an authorized service center?
Setting up your electronic repair shop to become an authorized service centre is not an easy task. Your electronic repair shops needs to meet the company or manufacturers’ criteria or requirement first before they can appoint your repair company as an Authorized Service Center.
