How do I submit a repair to Apple?
Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.
Do you need an appointment to pick up repair at the Apple Store?
No, an appointment is not required for a pickup.
Does Apple do free repair?
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
Is Apple repair expensive?
For iPhones that are out of warranty, repairs provided by Apple can cost $149-$399 for earlier models and up to $599 for newer iPhone X, 11, and 12 models. Out-of-warranty MacBook battery-related repairs can cost up to $199, and other kinds of Apple repairs reportedly cost up to $1,475 when provided directly by Apple.
Can I just walk into an Apple store and buy an iPhone?
Assuming the have stock in the store, you can just walk in and buy one. Assuming the have stock in the store, you can just walk in and buy one.
What reasons Will Apple replace iPhone?
Here's How Apple Decides If You Deserve a Free iPhone Repair or ReplacementGeneral Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. ... Water Damage. ... Cosmetic Damage.
How much do Apple Care cost?
Standard AppleCare+: onetime fee of $199 (for 2-year coverage) or $10 per month. Standard AppleCare+: onetime fee of $149 (for 2-year coverage) or $8 per month. Standard AppleCare+: $79 (for 2-year coverage) or $4 per month.
How long does it take Apple to fix a screen?
Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
Is Apple Diagnostic free?
Answer: A: Diagnostics at Apple Stores are generally free. If they find something wrong with the battery they may charge for a replacement though since an iPhone 5s would be out of warranty by now.
Why is Apple service so expensive?
The general cost incurred in building a device Determines what its market price will be. For apple, they spend a lot in putting their products together from start to finish so their product market prices are high. Sexondly, apple's brand and reputation has allowed it to charge high premium for most of its products.
How long is Apple warranty?
Apple Two (2) Year Limited WarrantyInternational Support Informationwww.apple.com/support/countryAuthorized Distributorssupport.apple.com/kb/HT1434Apple Authorized Service Providerssupport.apple.com/kb/HT1937 support.apple.com/kb/HT1434Apple Retail Storewww.apple.com/retail/storelist/2 more rows
Why Apple repair is expensive?
Apple is keeping tight control over its parts. For a repair to be considered valid, users must use (and buy) parts stamped with Apple's seal of approval. Having to buy serialized parts from Apple makes them more exclusive, and therefore more expensive, than third-party parts.
How long does a screen repair take at Apple?
Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
How do I make an appointment at my local Apple Store?
A: The best way to get Genius Support is to make an appointment before visiting the store. Go to getsupport.apple.com to schedule an appointment. To change your Genius Support appointment, you can also go to mysupport.apple.com or use the link provided in your confirmation email.
How do I get my iPhone replaced under warranty?
You can contact Apple's technical support by calling 800–275–2273. Once you reach them, explain your issue and ask them to provide the necessary information for getting your device fixed or replaced.
How do I know my iPhone is repaired?
Head to Settings > General > About and look for the “Parts and Service History” section beneath the device's serial number. If the section is missing, nothing has been replaced (not even the battery). But if any parts have been replaced, you will see them listed in this section.
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iP...
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technici...
How much do iPhone repairs cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
What happens if my iPhone is damaged?
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee. If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
What to do if your iPhone is stolen?
If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.
What is the purpose of Genuine Apple Parts?
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
How to get service for my Mac?
How do I get service for my Mac? To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.
Does Apple warranty cover batteries?
Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
Is battery service covered by AppleCare?
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
Does AppleCare cover repairs?
You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
What is Apple certified repair?
Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
What is an independent repair provider?
Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.
Can you do more than shop and learn in an Apple Store?
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.
Chat
Get real-time assistance from an Apple expert right on your computer or mobile device.
Call
You can call us immediately or at your convenience, or you can schedule a time for us to call you.
For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.
Genius Bar
Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.
Apple Authorized Service Provider
There are many service providers that Apple trusts with support. Bring your device to one near you.
Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service.
How long will my iPhone repair take?
If you send your iPhone directly to an Apple Repair Centre or if your technician needs to deliver it for you, it will be ready for pick-up in approximately 6-8 days.
How much do iPhone repairs cost?
In some cases, a repair may be covered by the Apple warranty, AppleCare+ or consumer law.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware cover from Apple, including accidental damage protection. Each incident carries an excess.
What happens if my iPhone is damaged?
If your iPhone has been damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. These out-of-warranty prices are for repairs made by Apple. Apple Authorised Service Providers may set their own fees.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date when you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Does Apple warranty cover battery failure?
The Apple Limited Warranty covers a battery that fails from an issue in manufacturing, but it doesn’t cover batteries that wear out from normal use. If your iPhone is covered by an AppleCare plan and the battery holds less than 80 per cent of its original capacity, we’ll service your product at no charge.
Does the warranty cover damage caused by accidents?
Our warranty doesn’t cover damage caused by accidents or unauthorised modifications. See the warranty for complete details. You can check your cover status online and update your proof-of-purchase information if there’s an error in our records. If our warranty or consumer law don’t cover your repair, you’ll pay out-of-warranty fees.
How long will my iPhone repair take?
If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pick-up in approximately 10 days.
How much do iPhone repairs cost?
In some cases, a repair may be covered by the Apple warranty, AppleCare+ or consumer law.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
What happens if my iPhone is damaged?
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee, as shown below. If your iPhone has been damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. These out-of-warranty prices are for repairs made by Apple.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
What is the purpose of Genuine Apple Parts?
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.
What to do before getting service on iPhone?
Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
