how to contact apple repair

Via the web

• Visit GetSupport.Apple.com, select your device, and follow the instructions.
• Next, choose the problem – for example, Hardware Issues.
• When you are presented with ‘How would you like to get help?’ choose to Bring in for Repair.
• Enter your ZIP code or use your current location.
• Choose the convenient Apple Store or Apple Authorized Service Provider.

More items...

Full Answer

See more

Can I call Apple support directly?

Apple's main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store. Visit Insider's Tech Reference library for more stories.

Is Apple support 24 hours?

Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week. Tech Exchange is your resource for product-specific information and feedback.

How do I submit a repair to Apple?

Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.

Is Apple tech support free?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition and Apple Watch Hermès come with 2 years of complimentary support.

What phone number is 800 275 2273?

Call Apple Support right away at 1 (800) 275-2273.

What's the number for Apple support?

1-800-APLCAREGet support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.

How long do Apple repairs take?

The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.

How can I get my iPhone replaced for free?

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.

What can Genius Bar help with?

The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.

How much does it cost to chat with Apple support?

Customers seeking over-the-phone help for out-of-warranty products must pay a fee between $29 and $49. A similar fee of $19 will be required for chat support going forward, though users will be able to request an exception to the fee.

Does calling Apple cost money?

If you have questions about making calls and your plan, contact your cell carrier. As the others have said, Apple has nothing to do with charges from your carrier you may incur when you call. Regards. Apple doesn't charge you minutes on your cell plan to call them.

What are Apple support hours?

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775, 7 days a week from 9 AM to 6 PM central time7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Is there a 24 hour Apple support number Australia?

Get support via phone or chat, Contact Apple Support on 1300‑321‑456.

Is it true that Apple is shutting down iPhone 6?

Apple sold tens of millions of iPhone 6 and iPhone 6 Plus models after their launch in 2015. The iPhone 6 is reportedly “safe until 2023,” but the iPhone 6 Plus isn't so lucky. This popular iPhone model won't stop working overnight — but that's not the real danger.

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iP...

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technici...

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...

What is Apple certified repair?

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

What is an independent repair provider?

Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.

When did Apple stop selling in Crimea?

In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back.

Is a toll free number for landline?

Telephone numbers are subject to change. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider.

What happens if my iPhone is damaged?

If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee. If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.

How long is the Apple Limited Warranty?

The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

What is the purpose of Genuine Apple Parts?

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Is AppleCare+ covered by warranty?

Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).

Shop with SignTime ASL Support

American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

How to get service for my Mac?

How do I get service for my Mac? To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center.

How long is the Apple Limited Warranty?

The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

Does Apple warranty cover batteries?

Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.

How to contact Apple by phone?

How to Call Apple Customer Support by Phone. You can contact Apple’s customer support by calling 1-800-275-2273 in the United States. When you contact this phone number, be ready with your device’s serial number. This will save you time when the customer service agent asks for it.

How to contact Apple support on Twitter?

How to Contact Apple Customer Support on Twitter. You can also contact Apple support via their Twitter account, @AppleSupport. Then you can send them a private message by selecting the envelope icon. Apple’s customer support hours on Twitter is from 5 am to 8 pm daily.

How to find the serial number of an Apple Watch?

To find the serial number of your iPhone, iPad, iPod touch, or Apple Watch, go to Settings > General > About. Then you will see your device’s serial number just under the Model Number. To find your serial on a Mac computer, click the Apple icon at the top-left corner of your screen and click to About This Mac.

How to make an appointment for a repair?

To make an appointment for a repair, scroll down and select Set up a repair. Then follow the on-screen instructions to choose your device and the reason you are bringing it in for repair. Finally, select Bring in for repair. If you don’t see this option, go back and choose another reason.

What is Apple Support app?

The Apple Support app will point you to the nearest location for repairs and returns, give you articles on how to fix your issue yourself, or other ways to contact Apple’s customer support. Back to Top. Updated on May 26, 2021.