Full Answer
Can you get a free Joy-Con repair from Nintendo?
Vice also confirmed that one of its team members was able to get a free Joy-Con repair from Nintendo following the new policy. (Yes, that includes free shipping.) Subscribe to our newsletter!
Is there a way to fix Joy-Con drift?
A fix for all. Nintendo is officially taking action in regards to the "Joy-Con Drift" issue and will be repairing any affected Joy-Cons for free, and will refund those who have already had repairs done and were charged for them.
Is there a permanent fix for a broken Joy-Con?
With no permanent fix being offered by Nintendo, they’re just sick of it. At that time, the only options were to pay to ship your Joy-Con back to Nintendo and get it repaired, or figure out a DIY solution.
Are your Nintendo Switch Joy-Con joysticks not working?
A few weeks ago, Kotaku reported that Nintendo Switch users were having trouble with their Joy-Con joysticks: For months, Nintendo Switch users have been plagued by what’s become known as “Joy-Con drift.”
Can I still get my Joycons fixed for free?
As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.
Does Nintendo repair for free?
If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free. When sending your Nintendo Switch to a repair center, carefully wrap and pad the console to prevent any damage during shipping.
How much does it cost to get a Joy-Con repair?
How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.
What causes joy drift?
Joy-Con drift can often be attributed to one of two major factors: software/hardware issues or buildup of dirt and grime under or around the thumb sticks. Keep your head in the game. We'll handle the repairs. Make an appointment at your nearest store now for game console repair.
How long is Joy-Con warranty?
Be it an issue with the Joy-Con, kickstand, or something else, you are covered by Nintendo's limited warranty for 12 months. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line.
Can I buy just one Joy-Con?
Starting on 11/9, single #NintendoSwitch Joy-Con controllers will be available for purchase for $39.99. Choose from the left Joy-Con controller in Neon Blue, and the right Joy-Con controller in Neon Red. Buying a single Joy-Con tends to only make sense for customers who are looking to replace a broken or lost Joy-Con.
Do New Joycons drift?
Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.
How do you fix a drifting joystick?
Apply isopropyl alcohol to a cotton swab. Pry back the thumbstick, and carefully wipe the rounded surface with alcohol. Rotate the thumbstick incrementally, carefully cleaning the entire thing. Check to make sure that you've fully cleaned the thumbstick, and test operation.
Can a Nintendo Switch be repaired?
The Nintendo Switch console will need to be repaired. For your convenience, Nintendo offers a quick and easy-to-use online repair process.
How long does a Nintendo repair take?
around 2-3 weeksImportant. Due to a recent increase in repair volumes, repair orders may not receive a status update for several days after delivery to the service facility. The current total turnaround time for repair orders is around 2-3 weeks.
How do I send Nintendo off Switch for repair?
You can't send in your device to the Nintendo Repair Service Center unless you've set up a repair order beforehand. The company may charge you extra for any device sent without one. Contact Customer Support to set up a ticket, or if you're only sending in the Joy-Cons, proceed to set up your ticket online.
What does the Nintendo Switch warranty cover?
The warranty covers any manufacturing or workmanship defects and these will be repaired at no charge. Nintendo's warranty does not cover physical damage (such as a cracked screen on a handheld unit, liquid damage, or scratched game discs).
Personal Information
Your repair instructions and shipping label will be emailed to you. Please enter your Nintendo Account email or primary email address below and ensure it is accurate.
Shipping Details
The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area.
Repair Terms (required)
Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.
A fix for all
Nintendo is officially taking action in regards to the "Joy-Con Drift" issue and will be repairing any affected Joy-Cons for free, and will refund those who have already had repairs done and were charged for them.
Nintendo Switch
Nintendo Switch is a gaming console created by worldwide gaming leader Nintendo. It features both console and portable play options.
