Do you need an appointment to pick up repair at the Apple store?
No, an appointment is not required for a pickup.
How do I make an appointment at the local Apple store?
A: The best way to get Genius Support is to make an appointment before visiting the store. Go to getsupport.apple.com to schedule an appointment. To change your Genius Support appointment, you can also go to mysupport.apple.com or use the link provided in your confirmation email.
How do I contact Apple to make an appointment?
Contact Apple SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How do I submit a repair to Apple?
Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.
Can I just walk into an Apple Store and buy an iPhone?
Assuming the have stock in the store, you can just walk in and buy one. Assuming the have stock in the store, you can just walk in and buy one.
Does AppleCare cover water damage?
Damage to Mac computers and accessories due to liquid exposure is not covered by the Apple One (1) Year Limited Warranty or the AppleCare Protection Plan (APP).
How do I make a Genius Bar appointment?
Answer: A: You can do so from here, http://www.apple.com/retail/geniusbar Select the store you wish to make your appointment to and then follow the steps. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen.
Does Apple have a live chat?
If you need help, Apple provides support for its products and services in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple's support team via its website. Apple's live chat offers faster response times, much faster than emails.
How do I know my Iphone is repaired?
Head to Settings > General > About and look for the “Parts and Service History” section beneath the device's serial number. If the section is missing, nothing has been replaced (not even the battery). But if any parts have been replaced, you will see them listed in this section.
How long do Apple repairs take?
The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.
How does Apple repair work?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts.
How can I get free Apple repairs?
If you've ever had problems with your Apple device, your best bet of getting it fixed is bringing it to an Apple retail store near you to get it fixed. Some repairs might be free, and some might be quite costly, but the Apple Genius Bar is the way to go.
How do I make a Genius Bar appointment?
Answer: A: You can do so from here, http://www.apple.com/retail/geniusbar Select the store you wish to make your appointment to and then follow the steps. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen.
What is Apple Care number?
1-800-APLCAREset up a repair, and more. Call Apple Support at 1-800-APLCARE.
Is the AppleCare worth it?
Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
How do you unlock a iPhone with a password?
If you forgot your iPhone passcodeStep 1: Make sure that you have a computer (Mac or PC) This process requires a Mac or PC. ... Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it's connected. ... Step 3: Put your iPhone in recovery mode. ... Step 4: Restore your iPhone.
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iP...
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technici...
How much do iPhone repairs cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...
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You can call us immediately or at your convenience, or you can schedule a time for us to call you.
For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.
Genius Bar
Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.
Apple Authorized Service Provider
There are many service providers that Apple trusts with support. Bring your device to one near you.
Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service.
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
What to do before getting service on iPhone?
Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
What happens if my iPhone is damaged?
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee. If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
What to do if your iPhone is stolen?
If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.
How to make an appointment with Apple?
1. Log into your Apple account to make an Apple Store appointment. You must have an Apple account to make an appointment. Visit https://www.apple.com/, scroll to the very bottom, and click on "Apple Store Account.". Then, click on any of the blue links to get to the sign-in window.
How to find Apple stores near you?
After you select your device, the page prompts you to enter your zip code. Type in your zip code, and review the page listing Apple stores near you. The sites may be listed according to next availability or total distance.
How to make a reservation for the genius bar?
The Genius Bar site has information for help via chat, phone, or email for software-based issues, as well as reservation assistance if you have hardware issues. To make a reservation, scroll down the page and click on the blue "Get Hardware Help" button.
How to cancel a reservation on a hotel?
To cancel the reservation, go to the reservation confirmation page and click the “Cancel Reservation” link. Then, the reservation is deleted.
What to do if Apple Watch does not turn on?
For example, if you have an Apple watch that will not turn on, select “Apple Watch,” and choose “System performance.”. ...
How far in advance can you make an appointment for a syringe?
Typically, you can reserve an appointment up to 2 weeks in advance.
How long does a dental appointment last?
Most appointments last 30-60 minutes, based on your specific issues.
How to call Apple technical support?
Choose to Bring in For Repair. Select location, store, and date/time. Directly call the apple technical support experts at 1-855-887-0097 in the US/Canada.
How to change date on Apple Care?
To change date or time, select the back arrow and update. To check status, press the Account button in the bottom menu. Find appointments and Case ID information here as well as options to check your Apple Care Coverage and Warranty information and expiration dates.
How to make sure you are signed in with Apple ID?
Open the Apple Support App and make sure you are signed in with your Apple ID by checking the Account information
Can hardware problems allow live appointment support?
Most hardware problems allow for live appointment support.
Does Apple charge for appointment?
Yes, the good news is that Apple does not charge anyone for an appointment with one of their Geniuses.
Where to go to get Apple support?
Begin by going to Apple Support website at http://www.apple.com/support/ .
How to cancel a reservation on Apple?
If you need to modify or cancel the reservation, you can click Reschedule or Cancel on this page. If you need to make a change later, go to the confirmation email and click the options there. You'll be taken to Apple's site to make changes there.
How to make an appointment at the genius bar?
Select Apple Store, Date, and Time for Genius Bar Appointment 1 To find your closest Apple Store or another authorized service provider, enter your zip code (or let your browser access your Current Location). Click Go . 2 If you need help with an iPhone, you should also include the phone company you use with your iPhone for a list of nearby Apple and carrier stores. 3 Map displays a list of your the nearby Apple Stores (you can sort the stores either by Availability —which one has the appointment soonest—or Distance —which is the closest). 4 Click on each store to see it on a map, how far away it is from you, and to see what days and times are available for Genius Bar appointments. 5 When you find the store you want, select the day you want and click on a time that's available for your appointment.
How to make an appointment for Apple?
Once you’ve determined that you do need to bring your device into the Genius Bar, follow these steps to make an appointment: 1 Go to Apple.com on your computer or in your phone browser. 2 Go to the Support tab on the main menu. 3 Select Apple Repair 4 Click Start a Repair Request 5 Select what type of device you need an appointment for. You will select the category (iPhone, iPad, Watch, etc,) and then select the device model. 6 The site will present several categories of device issues. Select the issue that you are experiencing. 7 The site will then give you the option to mail the device in, find a local authorized service provider, or make a Genius Bar appointment. To make the Genius Bar appointment, select Bring In For Repair. 8 It'll ask you for the serial number of the device if applicable, or to select the device from the registered devices on your Apple account. See our guide on finding the serial number for any Apple device if you need help locating the serial number. 9 The site will now show nearby locations that you can bring your device to. They are listed with their earliest appointment availability to help you choose where to go. 10 Select your desired Apple Store location and choose from the available times to secure your appointment.
What Can You Repair at Home Without an Apple Appointment?
Before you make an Apple Genius Bar appointment, there are a couple of simple fixes that you can try depending on the problem that you are experiencing .
What is the most common repair needed for an Apple device?
Battery repairs are one of the most common repairs needed for Apple devices. Check your iPhone battery health or MacBook battery health to see if it’s time to replace the battery.
What to do if your iPhone is unresponsive?
A restart should be your first line of defense against most software glitches and performance issues. If your iPhone or iPad is unresponsive, then force restart it .
How to restart iPad without home button?
To force restart an iPad without a Home button: press Volume Up and release it, press Volume Down and release it, and press and hold down the Power button. On a Mac, hold down the Power button to force restart it.
Where to get assistance with Apple device hardware?
The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. Let's look at how to book a Genius Bar appointment next time you need one.
How to reboot a Mac when it won't turn on?
If a regular restart doesn’t work, you can also reboot your Mac in diagnostic mode by holding down the D key when you turn it back on. Your Mac will test its functions and give you a diagnostic code describing the issue occurring.
How to contact Apple Support?
Open your browser and go to the Apple Support website . Type your support issue into the search bar, or click the device or service you need help with.
How long does it take to repair an Apple phone?
Although this option saves you a trip to the Apple Store, keep in mind, repairs may take up to five business days. Just remember to back up and wipe your device before shipping it to Apple.
How to make an appointment at the genius bar?
If you don’t have it already, download the Apple Support app from the App Store. Launch the app, and tap the “Get Started” button on the Welcome screen.
How to get started with a new app on iPhone?
Launch the app, and tap the “Get Started” button on the Welcome screen.
How can we help you?
Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.
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