Make An Apple Store Genius Appointment Via a Web Browser
- First, visit the Apple Support website or visit the Apple Genius Support Page
- Scroll all the way down to the section Want to talk with someone? ...
- Press or click the link Contact Apple Support if applicable
How do you make an appointment at an Apple Store?
- You’ll receive an email confirmation with your appointment details.
- Typically, you can reserve an appointment up to 2 weeks in advance.
- You can click the “Manage Reservations” tab in your account to view, change, or cancel the reservation.
How do you schedule an Apple Store appointment?
Make An Apple Store Genius Appointment Via a Web Browser
- First, visit the Apple Support website or visit the Apple Genius Support Page
- Scroll all the way down to the section Want to talk with someone? ...
- Press or click the link Contact Apple Support if applicable
How do you contact Apple Store?
Contact Apple for support and service See a list of Apple phone numbers around the world. Please note that this is the contact page for support and service, not the corporate page for contacting Apple , which includes information on sales and product enquiries.
How to schedule an Apple Store appointment?
Method 2 Method 2 of 2: Using the Apple Store App
- Ensure you are logged into your Apple account. Before you can make an appointment, you must sign into your account.
- Click on the “Apple Store” application to review nearby locations. Locate the blue “Apple Store” button.
- Select the “Genius Bar” option to start the reservation process. ...
- Pick the product and issue that you need help with. ...
How do I make an appointment at the local Apple store?
A: The best way to get Genius Support is to make an appointment before visiting the store. Go to getsupport.apple.com to schedule an appointment. To change your Genius Support appointment, you can also go to mysupport.apple.com or use the link provided in your confirmation email.
How do I book an appointment with Apple support?
Install the Apple Store app on your device, then open it. ... To make an appointment, tap Stores.Choose an appointment type, such as the Genius Bar for personalized troubleshooting. ... Choose a nearby store location. ... Select from available appointment times. ... Confirm all the details. ... Before you come in, back up your data.More items...
Can I show up for Apple repair without an appointment?
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.
How do I make an Genius Bar appointment?
Answer: A: You can do so from here, http://www.apple.com/retail/geniusbar Select the store you wish to make your appointment to and then follow the steps. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen.
Why can't I book a Genius Bar appointment?
You must go through their triage process though (Apple support > what's the problem > etc). You need to pick a hardware problem - something that will invariably result in options to either call or take it in for service. Once you choose to take it in, the Genius Bar option should be available.
How can I get my iPhone replaced for free?
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
Why do you have to turn off Find My iPhone for repair?
* If you're unable to turn off Find My iPhone, Apple might not be able to service your device. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge.
Does it cost money to go to the Apple Store?
No. Just make an appointment at the Genius Bar before you go as they take service requests by appointment.
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How long will my iPhone repair take?
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What is the purpose of Genuine Apple Parts?
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
What happens if my iPhone is damaged?
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee. If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.
Is AppleCare+ covered by warranty?
Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.
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Get real-time assistance from an Apple expert right on your computer or mobile device.
Call
You can call us immediately or at your convenience, or you can schedule a time for us to call you.
For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.
Genius Bar
Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.
Apple Authorized Service Provider
There are many service providers that Apple trusts with support. Bring your device to one near you.
Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service.
How to make an appointment with Apple?
1. Log into your Apple account to make an Apple Store appointment. You must have an Apple account to make an appointment. Visit https://www.apple.com/, scroll to the very bottom, and click on "Apple Store Account.". Then, click on any of the blue links to get to the sign-in window.
What to do if Apple Watch does not turn on?
For example, if you have an Apple watch that will not turn on, select “Apple Watch,” and choose “System performance.”. ...
How to change date on Apple Care?
To change date or time, select the back arrow and update. To check status, press the Account button in the bottom menu. Find appointments and Case ID information here as well as options to check your Apple Care Coverage and Warranty information and expiration dates.
How to call Apple technical support?
Choose to Bring in For Repair. Select location, store, and date/time. Directly call the apple technical support experts at 1-855-887-0097 in the US/Canada.
Does Apple charge for a geniuse appointment?
Yes, the good news is that Apple does not charge anyone for an appointment with one of their Geniuses. However, if they are not able to repair your problem on-site or if your device needs replacement parts, then there are associated charges.
How long does it take to repair an iPad?
How long will it take? Depending on the type of service, your repair might take up to 5 business days. If your iPad was engraved by Apple, it could take up to 10 business days. After we receive your iPad, you can check the status of your repair.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPad and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
What happens if my iPad screen breaks?
If your iPad screen breaks accidentally, you have the option to replace your iPad for an out-of-warranty fee. Accidental damage isn't covered by the Apple warranty . If your screen cracks due to a manufacturing issue, it’s covered by the Apple warranty.
What to expect when you send your iPad to us?
What to expect. Before you send your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device won't have your data on it, and you'll need to restore that data from your backup. After we receive your iPad, we’ll send you information about repair, replacement, and fees.
Is an iPad out of warranty?
Repairs are considered out of warranty (and not covered) when: Your iPad is no longer covered by the Apple warranty. Your iPad screen gets broken accidentally. Your iPad has other accidental damage or issues caused by unauthorized modifications. The out-of-warranty prices on this page apply to repair or replacement made by Apple.
Is AppleCare+ covered by Apple Limited Warranty?
Apple accessories. Apple-branded accessories, including the cable and power adapter, are covered by the Apple Limited Warranty for accessories and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan.
How long does it take to return an Apple product?
For purchases made at an Apple Store, you can return your product within 14 days after the store reopens. Some stores may be open for curbside pickup with limited support and are unable to complete returns at this time. If your local store has only curbside pickup available, you can return your product once the store has fully reopened. You can check your local store hours and status at apple.com/retail.
Do you need masks to pick up Apple?
A: To ensure a healthy environment, physical distancing measures may result in delayed store entry. Masks may be required to enter the store. And, your pick up will be no contact. Please check apple.com/retail for your local store hours, or call us at 1‑800‑MY‑APPLE.
