A blockage in the Saniflo waste outlet pipe If the return valve is blocked, then you will find that the pump is flushing waste out of the Saniflo, but the waste is then returning as it hits a blockage. To clear this, simply take your thin-nosed pliers, remove the lid of the Saniflo and clear any blockage from inside the return valve.
Full Answer
Can I get my saniflo repaired?
While the Saniflo system is reliable and long-lasting, as with any installation, things can sometimes go wrong. Fortunately, at Sani Solutions, we offer a 24/7 Saniflo repair service throughout Dorset and Hampshire. We’ll get your Saniflo working again in no time. No hassle or fuss. Call 03300 882 552 for Saniflo repairs now.
How do you remove a saniflo from a toilet?
Clear any blockage from the inside of the pipe using warm water or a plumbing snake. Unscrew the screws at the base of the Saniflo. Pinch the two ends of the metal clip on the connector between the Saniflo and the toilet to loosen it.
Can a saniflo system be connected to a toilet?
A Saniflo system can be connected to most toilets. Saniflo systems allow you to install a toilet in any room of any building where there is access to a waste disposal pipe. A macerator grinds solid waste into small enough particles that it can travel through your other waste pipes.
Why won't my saniflo pump remove toilet paper?
It could be that toilet paper or floss is stuck under the blade. To do this, use a pair of thin-nosed pliers and turn the blade counter-clockwise, removing the waste as you turn. It could also be a blockage in the actual Saniflo pump.
What is the noise in a Saniflo?
What is the impellor of a Saniflos?
How to remove impellor shaft?
What happens if you clear the pump and cutter and the motor is still stiff to turn?
Where is the seal on a lid?
Does Saniflo have an overheat switch?
Does Saniflo sell spares?
See 2 more
Can you repair a Saniflo?
If there's an issue with the motor seal, then call a certified Saniflo engineer to repair it. If the motor is worn or faulty, this, unfortunately, means that you'll have to purchase a new macerator due to the motor being unrepairable.
Why has my Saniflo stopped working?
If your Saniflo won't turn off, the likely cause is a blockage in the system. There may be a blockage in the macerator, pump or the waste outlet pipe. Alternatively, there may be a fault with the return valve or damage to the unit's rubber membrane. Occasionally, this is caused by the microswitch misfiring.
How long do Saniflo toilets last?
about 10 to 15 yearsSaniflo products lasts about 10 to 15 years, if not longer. They have been tested for about 50,000 cycles, flushed 10 x a day = 3,650 flushes a year. As this was a standard test, it was stopped at 50,000 cycles, therefore they will last much longer.
How do you disassemble a Saniflo?
0:0311:36How to unblock / repair a Saniflo macerator - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd it's held on the DubLi clip to the back of the toilet here. Now the 27 odd quid from sandy flowMoreAnd it's held on the DubLi clip to the back of the toilet here. Now the 27 odd quid from sandy flow so be careful with it loosen off the the Jubilee clip and pull him back and you can see inside now.
Do Saniflows need servicing?
It is recommended that Saniflo Descaler is used for up to 3-4 times per year depending on water hardness in your area. Most of our work is in London and the water is seriously hard in some places. So we ourselves recommend you descale a Saniflo 3 times per year. experience start stop problems around the 4-5 year mark.
Can you use a plunger on a Saniflo?
Chemicals should NOT be used on saniflow systems as it can damage the seals inside (nor plunge them), if all else is draining fine then as above check the waste in the shower.
How often should you use saniflo descaler?
Saniflo Macerators need descaling at least twice a year for normal use but in areas of really hard water or heavy use then the recommended descaling frequency should be 3-4 times per year.
Can I poop in a Saniflo toilet?
The simple answer is that yes you can poop in a Saniflo toilet. As with normal toilet systems you can put any organic waste into the toilet bowl and use the flush mechanism to remove it—which includes toilet paper—although like a standard toilet too much toilet paper can lead to blockages occurring.
How do you unclog a macerating toilet?
Blocked macerator or pump The blockage will most likely be toilet paper or other waste that has become stuck in the blade. To remove this waste the technician will then use pliers and then turn the blade counterclockwise and carefully remove the waste accordingly.
How do you clear a Saniflo blockage?
A blockage in the Saniflo waste outlet pipe To clear this, simply take your thin-nosed pliers, remove the lid of the Saniflo and clear any blockage from inside the return valve. If the return valve is faulty, then it will need to be replaced.
How long does a macerator last?
How Long Does a Macerator Pump Last? The common rule regarding macerator pumps, is the machine, which will usually last up to 15 years, if handling a small amount of waste. With standard usage in a main bathroom in a domestic home, you can assume a macerator to last at least for about 10 years.
How do you clear a Saniflo blockage?
A blockage in the Saniflo waste outlet pipe To clear this, simply take your thin-nosed pliers, remove the lid of the Saniflo and clear any blockage from inside the return valve. If the return valve is faulty, then it will need to be replaced.
How do you unclog a macerator pump?
Blocked macerator or pump The blockage will most likely be toilet paper or other waste that has become stuck in the blade. To remove this waste the technician will then use pliers and then turn the blade counterclockwise and carefully remove the waste accordingly.
How long do macerator pumps last?
15 yearsHow Long Does a Macerator Pump Last? The common rule regarding macerator pumps, is the machine, which will usually last up to 15 years, if handling a small amount of waste. With standard usage in a main bathroom in a domestic home, you can assume a macerator to last at least for about 10 years.
How do you clean a Saniflo pump?
Saniflo systems are a fantastic innovation....To clean your Saniflo thoroughly, follow the below steps:Turn off the power to the unit.Pour a dose of descaler into the pan.Flush the toilet.Leave for 1-2 hours.Turn on the power and let the unit pump out.Flush again.
The Complete Guide to Common Saniflo Problems and Solutions
To help you identify the problem with your Saniflo, we’ve spoken to our engineers. They’ve listed the most common Saniflo problems and how to fix them...
Saniflo Problems Help FAQ - Saniflo Engineers London
Your FAQ's For Saniflo Problems Can Be Answered Here, Not Flushing Humming Buzzing Smells Vibrations Blockages Backed Up Jammed Electrics Fuses Tripping Float Switches Waste Pipes Intermittent Starting and more.
What is the noise in a Saniflo?
The outlet pipe should rise as quickly as possible to its highest point then fall slightly to the discharge point, for best results. A rattling noise in a perfectly operational saniflo is most likely olive stones or the head of a disposable razor.
What is the impellor of a Saniflos?
Underneath you will see the impellor of the main pump. The smaller saniflos have a plastic impellor, the larger ones have a stainless steel one and a shearing knife at the entrance. either way, obstructions are easy to see, easy to pick out with a bit of wire or thin nosed pliers.
How to remove impellor shaft?
If your impellor is damaged, or the blockage is to hard to get at, unclip the pump base, put the cutter and drive pin back on, and while holding the cutter head carefully ( cloth?) unscrew the impellor anticlockwise from its shaft. Remove anything wrapped around the shaft or under the impellor.
What happens if you clear the pump and cutter and the motor is still stiff to turn?
BTW, if you have cleared the pump and cutter and the motor is still stiff to turn - the motor is either seizing - new saniflo needed - or theres gunge stuck under the cutter head - push off the circlip holding it on, (two screwdrivers) and ease it off - be patient, it wont be easy!
Where is the seal on a lid?
Now you have the lid off, the most valuable tip is, THE SEAL SITS ON THE RIDGE IN THE LID, it does not fit on the body, and the body seals between the outer wall of the lid and the seal . Easy when you know how - the first few times I did this I spent ages trying to get the seal on the body! (that was 10 years ago!)
Does Saniflo have an overheat switch?
The idea of this is so you get an idea of your Macerator, so you know if your engineer is doing his job correctly, if you attempt a repair yourself, be careful. I cannot stress enough - you will loose fingers, or have a gallon of sewage spayed on your bathroom ceiling if you do this with the power still on - be warned. A saniflo has an automatic overheat switch inside - often they 'appear' to be dead, but are just waiting to cool down to restart - BE SURE ITS OFF! This guide is free and funded only by adverising revenue .... By rights relevant saniflo spares specialists should show up on the RHS of the page.
Does Saniflo sell spares?
All spares are available from saniflo themselves - and they will take orders over the phone and will sell to homeowners.
How to clear a Saniflo pump?
First, turn off the power to the pump at the mains supply. Do not remove the Saniflo lid unless the pump is turned off. Then, remove the cover and look inside the pump’s macerator. If the macerator is blocked, clear it. It could be that a foreign object is tangled around the blade causing friction.
How to tell if Saniflo is installed incorrectly?
You can tell that your Saniflo has been installed incorrectly if the waste pipe is at 90 degrees when leaving the pump. A Saniflo waste pipe should be installed at 45 degrees. This ensures that waste is thoroughly cleared from the pump and cannot flow back into the tank.
What happens if the Saniflo return valve is blocked?
If the return valve is blocked, then you will find that the pump is flushing waste out of the Saniflo, but the waste is then returning as it hits a blockage. To clear this, simply take your thin-nosed pliers, remove the lid of the Saniflo and clear any blockage from inside the return valve.
What to do if toilet paper is stuck under the pump?
To do this, use a pair of thin-nosed pliers and turn the blade counter-clockwise, removing the waste as you turn. A blockage in the pump. It could also be a blockage in the actual Saniflo pump.
What happens if the rubber membrane on a pump is damaged?
The rubber membrane is the thin piece of rubber that water presses against to switch on the pump. If the membrane gets damaged or loses its seal, waste can enter the switch and cause a fault. You will need to replace the rubber membrane and switch. Back to top.
What happens if the return valve is faulty?
If the return valve is faulty, then it will need to be replaced. The microswitch is misfiring. A common issue with Saniflo products is a misfiring microswitch. This is where waste gets lodged between the switch and the tank floor causing the switch to think the tank is full and needs flushing.
How to get rid of frozen Saniflo?
Next, take some hot towels and place them along the length of your waste pipe. This should loosen up the frozen blockage and allow you to flush out the waste. Back to top.
What to do if your Saniflo is blocked?
In the meantime, however, try and empty as much water as possible from the unit into a bucket. This will decrease the water level and reduce the likelihood of a leakage onto the floor (or even through the ceiling).
Why won't my Saniflo turn off?
Saniflo Won’t Turn Off. If your Saniflo won’t turn off, the likely cause is a blockage in the system. There may be a blockage in the macerator, pump or the waste outlet pipe. Alternatively, there may be a fault with the return valve or damage to the unit’s rubber membrane.
Why does my Saniflo flush button not work?
A faulty flush could be due to a lack of air compression in your Saniflo’s air pipe. In this case, a Saniflo engineer will need to shorten the air pipe to improve compression. If this doesn’t work, the flush button or the internal microswitch may need replacing.
Why does my Saniflo start randomly?
Saniflo Starts on its Own. If you find your Saniflo starting randomly at any time of the day (or night) there could be problem with the unit’s microswitch. In some cases, the microswitch could be misfiring due to waste getting lodged between the tank floor and the switch , causing the switch to think the tank is full.
Why is my Saniflo pump leaking water?
Alternatively, it could be because the macerator pump is jammed. In this case, the thermal cut will activate to prevent motor damage.
Why is my Saniflo box hot?
Saniflo Box is Very Hot. If your Saniflo box feels hot, this will likely be due to a jammed motor. If a jammed motor is left too long, it cannot be repaired and will need replacing. Before inspecting the motor, ensure the electric supply is disconnected first.
Why does my Saniflo stop pumping?
When a Saniflo stops pumping out, this is usually due to frozen waste pipes. This can happen in extremely cold weather. The pipe will need to be thawed to push through the frozen blockage. Once the pipe is thawed, normal operation should resume, allowing the waste to be flushed again.
How to clean Saniflo toilet?
To clean your Saniflo thoroughly, follow the below steps: Turn off the power to the unit. Pour a dose of descaler into the pan. Flush the toilet. Leave for 1-2 hours. Turn on the power and let the unit pump out. Flush again. Simple and straightforward. Plus, you don’t even have to get your hands dirty.
How to protect Saniflo?
Protect your Saniflo macerator by only allowing waste and toilet paper through the system. Anything else will inevitably cause a blockage, which can lead to easily avoidable repairs. Educate your household on what not to flush. For advice on what to do with a blocked toilet, visit our blog.
What to do if Saniflo stops working?
Saniflo systems, while easy to install, can be tricky to fix. So, if you find that your Saniflo has stopped working, call out an expert rather than trying to diagnose the issue yourself. You may just end up making the problem worse or even cause damage to yourself or your property.
How to extend the life of a Saniflo system?
Regular maintenance can help lengthen the life of your Saniflo system. Saniflo approved contractors can arrange a visit to your property and carry out routine maintenance to ensure your system is in perfect working condition. Additionally, if a part needs replacing, Saniflo engineers will be able to fit it for you.
Where can I find Saniflo installers?
You can find a list of approved Saniflo installers on the Saniflo website. If you’re based anywhere in Dorset, Hampshire, Wiltshire, West Sussex or Somerset, don’t hesitate to contact Sani Solutions, approved Saniflo installers for the South of England. #3. Clean your Saniflo.
Can you use hot water in a Saniflo washer?
However, it’s best to avoid using hot wash cycles where possible. Similarly, if you’re using boiling or extremely hot water in your sink, let it cool before emptying it so as not to overheat the system. For advice and support on your Saniflo system, call the experts at Sani Solutions.
Who can help with Saniflo?
For advice and support on your Saniflo system, call the experts at Sani Solutions. We’ve got over 20 years of experience, plus a friendly manner and unmatched customer service. Get in touch today.
How to loosen a Saniflo toilet?
Unscrew the screws at the base of the Saniflo. Pinch the two ends of the metal clip on the connector between the Saniflo and the toilet to loosen it.
What is a Saniflo toilet?
Phillips screwdriver. Towels. A Saniflo system can be connected to most toilets. Saniflo systems allow you to install a toilet in any room of any building where there is access to a waste disposal pipe. A macerator grinds solid waste into small enough particles that it can travel through your other waste pipes.
What is a Saniflo macerator?
A macerator grinds solid waste into small enough particles that it can travel through your other waste pipes. Because of this, if you get a clog or blockage in your Saniflo, you cannot simply plunge the toilet to unblock it or you may damage the macerator.
How to clear blockage in Saniflo?
Clear blockage from the hole in the Saniflo unit where waste enters the macerator. Flush with warm water.
How to stop water flow in toilet?
Turn the lever near the back of the toilet tank to stop water flow.
Does disassembling a Saniflo void warranty?
Disassembling the Saniflo will void your warranty. If the unit is still under warranty and you are unsure about undertaking this process yourself, contact a Saniflo repair specialist.
How much water does a Saniflo toilet use?
There is no a single Saniflo toilet that uses more than 1.28 gallons of water per flush. 1.28 gallons might not look like much compared to 1.6 gallons or even 3 gallons but over a period of one year, you will be surprised that you have saved thousands of gallons of water and as much in water bills.
What are the advantages of Saniflo toilets?
The following are the advantages of Saniflo toilets: 1. Best for basement bathrooms. While looking to install a basement toilet, you want to be sure that the toilet has a powerful and reliable pump to pump the waste upwards to the sewer line or septic tank.
How does a toilet flush work?
Water under high pressure from the supply line is delivered directly to the toilet bowl. When you push the flush button, a metered amount of water sufficient to flush the toilet is released into the bowl. The pressurized water flushes the bowl the same way water from a tank does, if not better.
What is a upflush toilet?
Upflush toilets: Upflush toilets are toilets that pump their waste up against gravity as opposed to the traditional gravity flush toilets. Macerating toilets: Macerating toilets are toilets with a unit at the back (macerator) that grind the waste into a slurry using fast-rotating blades before it is pumped out.
What does a gravity flush toilet sound like?
With gravity flush toilet, the only noise you hear is the gurgling sound as the waste exits the bowl and perhaps the toilet tank refilling. Not too much of a concern.
Why does my Saniflo toilet smell?
Saniflo toilets don’t always smell but sometimes they do This is because the pump does not pump out everything so there is about 2 inches of wastewater left at the bottom of the unit. A faulty macerator can also cause the toilet to smell.
Where do you install a gravity flush toilet?
With gravity flush toilets, you must install them on a specific place in the bathroom where the drainpipe has be already pre-installed.
What to do if soil goes to below floor?
If it goes to below a floor, all you can do is look for nearest soil stacks which are generally outside (but could be inside) your property.
Can you disconnect a waste pipe?
yes you can do it just disconnect power safely and find where waste pipe runs to and blank it off there...
What is the noise in a Saniflo?
The outlet pipe should rise as quickly as possible to its highest point then fall slightly to the discharge point, for best results. A rattling noise in a perfectly operational saniflo is most likely olive stones or the head of a disposable razor.
What is the impellor of a Saniflos?
Underneath you will see the impellor of the main pump. The smaller saniflos have a plastic impellor, the larger ones have a stainless steel one and a shearing knife at the entrance. either way, obstructions are easy to see, easy to pick out with a bit of wire or thin nosed pliers.
How to remove impellor shaft?
If your impellor is damaged, or the blockage is to hard to get at, unclip the pump base, put the cutter and drive pin back on, and while holding the cutter head carefully ( cloth?) unscrew the impellor anticlockwise from its shaft. Remove anything wrapped around the shaft or under the impellor.
What happens if you clear the pump and cutter and the motor is still stiff to turn?
BTW, if you have cleared the pump and cutter and the motor is still stiff to turn - the motor is either seizing - new saniflo needed - or theres gunge stuck under the cutter head - push off the circlip holding it on, (two screwdrivers) and ease it off - be patient, it wont be easy!
Where is the seal on a lid?
Now you have the lid off, the most valuable tip is, THE SEAL SITS ON THE RIDGE IN THE LID, it does not fit on the body, and the body seals between the outer wall of the lid and the seal . Easy when you know how - the first few times I did this I spent ages trying to get the seal on the body! (that was 10 years ago!)
Does Saniflo have an overheat switch?
The idea of this is so you get an idea of your Macerator, so you know if your engineer is doing his job correctly, if you attempt a repair yourself, be careful. I cannot stress enough - you will loose fingers, or have a gallon of sewage spayed on your bathroom ceiling if you do this with the power still on - be warned. A saniflo has an automatic overheat switch inside - often they 'appear' to be dead, but are just waiting to cool down to restart - BE SURE ITS OFF! This guide is free and funded only by adverising revenue .... By rights relevant saniflo spares specialists should show up on the RHS of the page.
Does Saniflo sell spares?
All spares are available from saniflo themselves - and they will take orders over the phone and will sell to homeowners.
