Repairing Guides

how to repair acorn stairlift superglide 120

by Dr. Caleb Lind Published 2 years ago Updated 1 year ago
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Are Acorn Stairlifts any good?

The Acorn 120 stairlift, also known as the Acorn 120 Superglide is fairly common on Ebay, Facebook and Gumtree because it is a reliable machine even after all these years. But beware lots of parts for the 120 are no longer manufactured and this model and can potentially be to up to 10-15 years old.

How do I identify an acorn 120 stairlift?

The Acorn 120 stairlift or Superglide slimline model can be identified by their burgundy reddish color fabric upholstery on the seat. This model had a rack and pinion drive and a silver rail or track. The gear rack is on the face or top of the track and can easily be seen.

What to do if your Acorn stair lift is not working?

Acorn Stairlift Troubleshooting. During normal use of your stair lift it is likely it will eventually display a fault error code or the main batteries will need to be replaced. While some problems can easily be resolved many will require a service call. The guide below is a list of the Acorn stair lift error codes and what they signify.

What are the codes for the Acorn stair lifts?

Here are the most common codes for the Acorn 120 and 130 stair lifts. C1- This code is normal, it’s to let you know the batteries are charging.

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Why is my Acorn stairlift not working?

Check that the power ON / OFF is in the ON position. If there is a toggle fault, try the remote control handset. A limit switch may be stuck in. The mains supply has been turned off or the lift is not at the charging point.

Why is my stairlift not working?

If your stairlift isn't moving, firstly check it is receiving power: double-check the on/off switch and the master power switch, then turn the key from the off to the on position. Next, check that the chair is swivelled fully to its travelling position and ensure nothing obstructs the safety edges.

What does F5 mean on an Acorn stairlift?

battery faultF5 Code. this is a battery fault in the stairlift. drive stair lift to the nearest charge point and allow to charge for 1 to 2 hours. F6 Code.

How do you take apart an Acorn stair lift?

1:3927:21New project, Acorn 'how to' dismantle your Acorn or Brooks ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd we're gonna unscrew them from each other just like that. All right so those are unscrewed. AndMoreAnd we're gonna unscrew them from each other just like that. All right so those are unscrewed. And then we're going to pull the cable apart that simple next we're going to rotate the seat.

What is the lifespan of a stairlift?

around 10 yearsStairlifts generally last around 10 years, although this may vary depending on frequency of use, among other factors. To get the most out of your stairlift, you must ensure that any signs of a problem are identified and addressed quickly.

How long do Acorn stairlift batteries last?

You will likely have to perform a battery replacement every three years. Considering that batteries are reasonably affordable, with tax and costs, this averages out to an approximation of $23 per year in order to maintain your stairlift.

How do you test a stairlift battery?

If your batteries are running low, there'll be no buzzing alarm system or flashing lights. Instead, you'll see one or more of the following: Your stairlift will go slower than its usual pace or gradually slow in speed as the upward journey progresses. Your stairlift will stop after a short distance and then continue.

What does F7 mean on a Acorn stairlift?

over-speed governorF7- OSG or over-speed governor, the lift should be checked by a service technician. The OSG or Overspeed governor is a device that monitors the speed of your stairlift to prevent it from traveling past its normal rated speed. This is a safety device that should never be tampered with.

How do you charge an Acorn stairlift battery?

These batteries are then recharged automatically once the stairlifts parked. This charge comes from the nearest plug socket / fuse spur and is feeded to a charging point or a charging strip which is located on the track. Once stairlift is parked it connects to the charging system.

Can I sell my Acorn stairlift?

Sell your used, unwanted stairlift to Multicare today. From leading brands, including Handicare and Acorn, we'll remove your old stairlift and give you cash back. Find out more below or give us a call on 0800833439. Brands we accept include: Handicare.

How do you dismantle a stair lift?

Follow these steps for a quick tutorial.Step one: Turn on the stairlift. ... Step two: Move the chair to the end of the track. ... Step three: Remove the limiter. ... Step four: Remove the chair screws. ... Step five: Release the chair lock. ... Step six: Remove the chair.

How do I get rid of an unwanted stairlift?

Due to the many complicated parts that make up a stairlift (the batteries, cables, tracks, seat, plastic parts, and metal parts), they should always only be disposed of by professionals at a legal recycling plant.

Can you manually move a stairlift?

In the unlikely event that the stairlift stops on the stairs, your stairlift has a bulit in safety feature, which allows you to manually move the stairlift. It should only be used to move the stairlift short distance.

How do you fix a chair lift?

0:113:37Sinking Chair Fix | How to Replace Office Chair Gas Cylinder - YouTubeYouTubeStart of suggested clipEnd of suggested clipReally help free it and make the getting that base off a lot easier. So we're just going to sprayMoreReally help free it and make the getting that base off a lot easier. So we're just going to spray around the outside edge and let that work its way down in.

How do you test a stairlift battery?

0:190:56Checking Charger & Battery Voltage - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing the voltmeter or a multimeter place the prongs on the two battery terminal tabs a fullyMoreUsing the voltmeter or a multimeter place the prongs on the two battery terminal tabs a fully charged battery should read greater than 25 volts on your meter.

How do you service a stairlift?

0:021:19Stair Lift Maintenance - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn order for your stairlift to continue running smoothly it needs to be lubricated every four to sixMoreIn order for your stairlift to continue running smoothly it needs to be lubricated every four to six months begin by running the lift to the top landing wedge a rag into the bottom end of the track.

Explanation of The Codes, What They Are Telling You and What to do.

Stair lifts have many features to keep you safe and operational at the same time. If your lift stops working the codes on your lift can tell you wh...

Codes That Indicated A Problem That Can Be Easily fixed.

E1- The footrest safety edge has been activated in the up direction, check footrest for an obstruction.E2- Is also the footrest sensor but in the d...

Codes That Indicated A Problem That Will Need A Stair Lift Service Tech.

F1- Board relay fault, you will likely need a replacement board call for service.F2- Brake fault will usually require a service call. Try turning t...

What is the code for a stair lift that is not charging?

C9- Battery fault charger is connected but not charging. A1- Stair lift is beeping, the lift is not parked on a charging station. The A1 code is telling you the lift is not charging. Move the lift to a charging point. If the lift doesn’t stop beeping check the power supply.

What voltage does an Acorn 130/120 have?

The batteries on the Acorn 130/120 receive a charging current from an external power supply. This unique transformer has an output of 15VAC 2500mA and is a plug-in-style transformer that should also be checked when your lift is serviced. A transformer problem will cause other issues with your lift and should be repaired immediately. Acorn lifts are battery-powered and need a continuous charge supplied by this transformer. Any problems with the transformer will cause your lift to stop working.

What does it mean when a stair lift stops working?

Stair lifts have many features to keep you safe and operational at the same time. If your lift stops working the codes on your lift can tell you what the problem is. It is important to note the codes flash in a sequence of a letter then a number. Here are the most common codes for the Acorn 120 and 130 stair lifts.

What to do if a lift doesn't stop beeping?

If the lift doesn’t stop beeping check the power supply. If the power supply is plugged into a working outlet and the lift continues to beep call for service as soon as possible. The lift will need to be serviced or the main batteries will lose their charge and the lift will stop working.

How to turn on a swivel lift?

Press and hold BOTH the armrest control in the down direction and the down button on the remote until the lift beeps.

Why does my lift make a chirping noise?

If your lift is beeping or making a chirping noise it’s an indication it’s not receiving a charge voltage and needs immediate attention. This beeping sound can occur even when the lift is not being used. If there are no lights or sounds coming from the lift, and you’ve checked the battery isolation switch you’ll need to schedule service. We serve the Northern Virginia, DC, and Maryland areas.

What does F6 over limit mean?

F6- Over limit means the lift went past the normal limit and shut off. Try hand winding the lift away from the end of the track. Before running again it will need to be determined why the lift went too far.

How long does a chairlift warranty last?

Many chairlift warranties can be extended for up to 24 months and will typically cover the cost of parts but not labor. Even though you may be able to do the repairs yourself you will still have to call a reliable company in order to purchase any replacement parts that you may need.

Why do people need stair lifts?

A stairway chair lift help to give needed mobility to individuals that have issues in this area and helps to make the lives of those who cannot constantly climb up and downstairs much easier. Stair lifts allow seniors as well as those with mobility issues to move between different levels of their home easily and safely.

Why won't my lift chair move?

The solution to this most common issue is that the battery is not properly charged. Therefore, before you call your local repair man be sure to check to see if your battery is fully charged. Secondly, most wheelchair stair lifts and even stairway chairlifts have a safety switch. You should check to ensure the safety switch is in the working position otherwise as a safety precaution it is doing its job and that is not allowing your stair lift to operate. For any other repair issues you should be sure to fully look through the installation manual that came with your stairway chairlift. This manual will give you detailed instructions including pictures of every component that is on your chairlift and thereby make it possible to pinpoint your problem area and successfully repair your stair lift chair.

Can you repair a chair lift yourself?

If you are considering attempting to do any repairs yourself one thing you need to be aware of is whether or not you will void any warranties by working on your chair lift on your own. If this is not the case then you may proceed only if you are the type of individual who has been working with your hands throughout your life or you are adept at minor mechanical repairs. If you have never worked on machines, appliances or other mechanical devices, it is probably not a good idea to begin at this time. However there are some preventative maintenance checks that you can do on your own that may help to avoid the need of an outside technician.

How old is the Acorn Superglide?

The Acorn Superglide is one of the earlier models still appearing for sale. It was released in the early to mid 90's so is now over twenty years old. Parts for these models are hard to come by so try to stay away when buying.

What is the difference between a Brooks stairlift and an Acorn stairlift?

The only difference between Brooks Stairlifts and Acorn stairlifts is the colour and the badge - everything else is the same.

What does the black plug transformer on a stairlift mean?

The only visual thing to look out for without opening the stairlift is the plug transformer ( black means it's the T502 model and White means it's the newer T700 model) and also look for the serial sticker (as shown above) which is located on the downside of the carriage. The sticker usually indicates the model number - if it doesn't say T700 then it's the older model.

When was the Acorn 130 T700 introduced?

The Acorn 130 T700 stairlift is the very latest and up to date Acorn stairlift model on the market. The 130 T700 model was introduced around late 2016/ early 2017.

When did the Acorn 130 T502 come out?

The Acorn 130 (T502 version) stairlift was released around 2014. The 130 T502 features a number of aesthetic upgrades and internal refinements over the 120 model. Updates include fire retardant upholstery, dual toggle paddle switches, dual paddle swivel levers and arm safety sensors. Spotting the difference between a 130 model and the newer 130 T700 is tricky because there are no obvious differences without opening the stairlift to check parts such as the Printed Circuit Board - most of the T700 upgrades are internal.

Is the Acorn 120 stairlift reliable?

The Acorn 120 stairlift, also known as the Acorn 120 Superglide is fairly common on Ebay, Facebook and Gumtree because it is a reliable machine even after all these years.

Is the T502 the same as the T700?

Unfortunately the T700 and the T502 look near identical so telling them apart can be difficult. You should look for the serial sticker which is located on the downside of the carriage, this should state if it's a T700 model. If it doesn't say T700 then it's not the latest model unfortunately. Also look for the plug transformer, the T700 transformer is white, the older T502 model is black.

Where is the safety edge on a stair lift?

The safety edge is different from the footrest sensor. The safety edge is on the carriage of the lift and wraps around the stair lift rail. The top safety edge will have a key switch and battery switch located on the front. E4- This is also the safety edge on the carriage but for the down direction.

How to turn on a swivel lift?

Press and hold BOTH the armrest control in the down direction and the down button on the remote until the lift beeps.

Why does my lift stop running down stairs?

Your lift seems fine traveling down the stairs but is starting to run slow or stop in the up direction. This is a sign the internal lift batteries need to be replaced soon. This should only be done by an experienced technician who can also check the charging circuit, power supply, and related safety circuits.

What is the code for a stair lift that is not charging?

C9- Battery fault charger is connected but not charging. A1- Stair lift is beeping, the lift is not parked on a charging station. The A1 code is telling you the lift is not charging. Move the lift to a charging point. If the lift doesn’t stop beeping check the power supply.

What does it mean when a stair lift stops working?

Stair lifts have many features to keep you safe and operational at the same time. If your lift stops working the codes on your lift can tell you what the problem is. It is important to note the codes flash in sequence of a letter then number. Here are the most common codes for the Acorn 120 and 130 stair lifts.

What to do if a lift doesn't stop beeping?

If the lift doesn’t stop beeping check the power supply. If the power supply is plugged into a working outlet and the lift continues to beep call for service as soon as possible. The lift will need to be serviced or the main batteries will lose their charge and the lift will stop working.

How long does it take to recharge a lift battery?

Recharging the batteries should not take more than 24 hours. In many cases, the batteries won’t recharge and will need to be replaced by a service technician. F6- Over limit means the lift went past the normal limit and shut off. Try hand winding the lift away from the end of the track.

How long is the Acorn warranty on stair lifts?

The Acorn line of chairlifts and stairlifts carry a lifetime warranty on all mechanical components and a warranty of up to five years on all other parts. With a fully trained, nationwide service department, there is no need to worry about service after the sale. Acorn stands behind its products with years of satisfied customers.

What is an acorn lift?

Acorn stairway lifts provide safety, comfort and convenience for the immobile or mobile-challenged. They are easily installed, and come in a variety of models including curved stairlifts as well as others adapted for complex stairways. They also come in many price ranges, and can also be bought used.

Can you install a chair lift on a staircase?

Stairway chair lifts need not be difficult to install. Correct measurements will make the process much simpler. Acorn lifts are custom-built to be a perfect match for a particular staircase. The measuring process involves only a tape measure, and can be done quite simply if you follow just a few rules.

Can you self install a Bruno stair lift?

Once you have decided that you would like to purchase a stair lift, you can consider whether or not to self-install. Because these devices are mechanical, a warranty is important. An acorn chair lift and most other brands can be installed on straight or curved stairs with no modifications necessary. Should you require the services of an installer, it is best to deal directly with dedicated professionals for Bruno Stair Lift Installation whenever possible.

Do you need to measure the space for a stairlift?

You need to measure the space before a stairlift can be installed, and the professional installers can do all of this for you. They must measure the space and ensure there is enough room around the stairs to install the device. Read the rest of this entry.

Can you use an Acorn elevator on narrow stairs?

Narrow staircases are not a problem for Acorn lifts. You can get a suitable stair chair lift, which takes up very little space and fits into even the most narrow of spaces. Acorn makes a great stair elevator, which neatly solves a major problem for many less able people, and it is well worth checking out. No matter what your needs, they offer a stairway elevator for you.

Do Acorn stairs require batteries?

The Acorn stair lift does not require any fancy, custom-made batteries, nor do they have a fancy, custom price. The batteries that you will need are regular, commonly found, and available at any battery supplier and even some major retail chains.

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