Repairing Guides

how to repair adobe acrobat reader dc

by Prof. David Ruecker Published 2 years ago Updated 2 years ago
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Solution 2: Run Repair Acrobat Installation while no other applications are running

  1. Close all open applications.
  2. Open Acrobat.
  3. Choose Help > Repair Acrobat Installation and follow the onscreen instructions.
  4. When the repair process is complete, restart your computer.

Repair Reader or Acrobat
  1. (Reader) Choose Help > Repair Adobe Reader Installation.
  2. (Acrobat) Choose Help > Repair Acrobat Installation.
Jan 7, 2022

How do I reinstall Adobe Acrobat Reader?

Steps

  1. Download Adobe Acrobat Reader.
  2. Download the Software by clicking on the Download Button.
  3. Go to the directory, where your downloaded Installation file has been kept, usually Desktop.
  4. Double-Click the Installation File.
  5. Let the Setup File install Adobe Acrobat Reader on your computer.
  6. Restart your computer.
  7. Start Using the software. ...

How to uninstall Acrobat Reader DC?

  • Open the user library in your home folder by typing /Library into the address bar.
  • In the Search Bar, type the Adobe Acrobat Reader DC keywords, and then select " Library ".
  • Find matched items in the results, right-click them, and select Move to Trash from the menu.
  • After you've deleted all of the Adobe Acrobat Reader DC leftovers, empty the Trash. ...

How do you repair Adobe Reader?

To repair Adobe Acrobat, follow these steps:

  • Open Adobe Acrobat Reader DC.
  • Navigate to the Help tab.
  • Tap on Repair Installation.

How do I open Adobe Acrobat Reader?

  • Open Acrobat Reader and select Edit > Preferences.
  • Click Internet in the left panel of the Preferences menu and then select Internet Settings.
  • Select the Programs tab.
  • Click Manage Add-Ons and choose Acrobat Reader in the list of add-ons.
  • Click Disable to ensure PDFs won’t be opened in a browser.

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Why is my Adobe Acrobat DC not working?

Go to Start>Control Panel>select Adobe Acrobat Reader DC>right-click>Change. Click the radio button "Repair installation ........" if it isn't already>click Next. Once the Repair is complete, reboot the machine and try launching Reader again.

How do I reinstall Adobe Acrobat Reader DC?

Close any browser that is displaying a PDF. Go to the Adobe Acrobat Reader download page and click Download Acrobat Reader. Click Save to download the Reader installer. When the downloaded file appears at the bottom of the browser window, click the .exe file for Reader.

What do I do if Adobe Reader is not working?

6 Fixes for Adobe Acrobat Reader Not Opening PDF Files on WindowsRun Adobe Acrobat as Administrator. ... Run Adobe Acrobat in Compatibility Mode. ... Disable Protected Mode. ... Repair/Update Adobe Acrobat Reader DC. ... Reinstall the Software. ... Roll Back to an Older Version of Adobe Acrobat.

How do I run Adobe repair tool?

Select Programs and Features. Select Acrobat or Adobe Reader, then Uninstall/Change. In the Setup dialog box, select Next. Select Repair, then Next.

How do I reset Adobe Acrobat Reader?

Restore the Acrobat Preferences folder (Windows) Quit Acrobat. Move the Preferences folder to another location (for example, C:\Temp). Restart Acrobat. If the problem recurs after you restore the Acrobat Preferences folder, then the problem isn't related to the Preferences folder.

Why is my PDF reader not working?

Here are some of the most common culprits to consider: Your laptop doesn't have a PDF reader installed. Your PDF reader or preferred program is out of date and needs an update. Your PDF application is potentially damaged or needs to be rebooted.

Why does my Acrobat Reader keep crashing?

When Adobe Reader is crashing, it is likely that either your tool build is faulty, or it is outdated. Adobe Acrobat keeps crashing in Windows 10 also when it runs in Protected Mode. The tool includes a repair function that you can use to fix crashing instances.

Why PDF file is corrupted?

Why PDF File Gets Corrupted? Hard drive failures and USB storage media issues can cause PDF file corruption and inaccessibility issues. The hard drive or storage media failures can occur due to many reasons like an electrical short circuit, excessive hardware heating, exposure to water, etc.

What happens if I Uninstall Adobe Acrobat Reader DC?

Uninstalling does not affect any of the PDF files you have on your computer. Of course, you might not be able to open them unless you install some other PDF viewer, though. Don't install again. That's not needed when you renew.

How do I install Adobe Reader?

0:131:19How To Download And Install Adobe Reader - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst go to the softonic adobe reader page. And look for a green free download button go ahead andMoreFirst go to the softonic adobe reader page. And look for a green free download button go ahead and click on the free download button.

How do I update Adobe Reader on Windows 10?

Updating Adobe Reader on the webOpen Reader and choose Help > About Adobe Reader. Note your product version.Go to the Adobe Reader Downloads page. ... If the web page indicates that a newer version is available, choose Install Now.Click the downloaded file and follow the instructions.

Acrobat DC crashes intermittently on Windows

Acrobat DC might crash or display the following error messages while opening a PDF file:

Solution 3: Turn off protected view

In Acrobat, go to Edit > Preferences, and then select Security (Enhanced) from the Categories on the left.

Solution 4: Launch Distiller DC and check if Acrobat DC is activated

Press Windows key + R to open the Run command window. In the Open box, type acrodist and then click OK.

Solution 5: Use a different Windows user account

Sign out of Windows and then sign in with a different user account. Launch Acrobat and see.

Send the crash report to Adobe

Please send the crash report to Adobe. Adobe engineering team investigates all crash reports and plan appropriate fixes in a future release of the product. The Adobe Crash Report dialog appears a few moments after the crash.

How to add Adobe Reader to Firefox?

Firefox (Windows) Select Tools > Options. Click the General tab, then click Manage Add-ons. Click the Plug-ins tab (purple/blue icon). (The layout of this dialog box differs depending on the version.) Find and select Acrobat or Adobe Reader:

How to add Adobe PDF to Internet Explorer?

Select Tools > Manage Add-ons. (Or choose Tools > Internet Options, click the Programs tab, then click Manage Add-ons.) In the Show pop-up menu, select All Add-ons. (In some versions the option is Add-ons That Have Been Used by Internet Explorer.) Scroll to the section of add-ons for Adobe, and select Adobe PDF Reader.

How to save a PDF file to desktop?

If the PDF appears as a clickable link, you can often save the file to your desktop and open it directly. Downloading the file is a quick solution to get you going without further troubleshooting. Right-click (Windows) or Control-click (Mac OS) the link to the PDF file. Choose the appropriate save or download option.

What can affect the display of a PDF on the web?

Many factors can affect the display of a PDF on the web, including damage to the PDF; how the website displays the PDF; the version of Acrobat, Reader, or the browser; security and cookie settings; or the status of the server on which the PDF resides. Try the suggestions below as your first troubleshooting steps.

How to enable scripting in Adobe Acrobat?

Make sure Active Scripting is set to Enable, and click OK. Enable scripting for the Internet zone as well: Select the Internet zone, click the Custom level button, and then set Active Scripting to Enable. Try to download Acrobat Reader again.

Can I install Adobe Reader XI?

Make sure that your system meets the minimum system requirements. Note: If you're running Windows 7 or 8, you can install Reader X or later. If you're running Windows 10, you can install Acrobat Reader XI or DC.

Solution for Reader users

Open the Run command dialog by pressing the Windows key and the R key.

Solution for Acrobat users

Open the Run command dialog by pressing the Windows key and the R key.

Solution for IT Administrators

For details on how to configure and troubleshoot the Updater, see the Acrobat-Reader Updater Guide.

Getting Started

Before implementing any of the fixes, make sure the problem isn't occurring only with one PDF. Check any other file in the software. If all other files work fine, redownload the PDF or recall it from the source you got it from earlier.

1. Run Adobe Acrobat as Administrator

Whenever you run an app as an administrator, it has full access to all files of your operating system that would otherwise be restricted. As such, the first fix you should try is to run Adobe Acrobat Reader as an administrator.

2. Run Adobe Acrobat in Compatibility Mode

With the Windows compatibility mode, older versions of Windows can be used as operating systems. There might be some programs that work better with an older version of Windows than an updated one.

3. Disable Protected Mode

Protected Mode is a security feature introduced in Reader 10.0 that protects users from viruses and attacks. This is a good thing for your security, but it sometimes misinterprets files as malicious and doesn't open them correctly.

5. Reinstall the Software

Before you reinstall the software, uninstall it and delete any of the associated system files that might still be lurking inside your computer.

6. Roll Back to an Older Version of Adobe Acrobat

When a new version of software comes out, it often brings tons of unexpected issues. You can always revert to an older version of Adobe that isn't working correctly after an update. But before you do that, make sure you properly uninstall it.

Open PDF With Ease in Adobe Acrobat

If nothing has worked, you can disable all background processing, update Windows or roll it back to an older version, and run a security scan to ensure that no viruses are interfering. Even if these options do not work, you can try another reader for PDFs.

Activation

Problem: Acrobat DC does not launch if an offline uninstall and reinstall is performed using same Serial Number. [3943212] Workaround : Bring the machine online. On the Sign-In screen, choose to sign in now. Acrobat will launch successfully.

Accessibility

Problem: JAWS 2020 reads view name along with the element name in Tools Center and Document View. [4307498]

Annotations

Problem: There is no option to disable smoothening for pen annotations on touch devices. [4285054]

Collaboration

Problem: Get a Link Spinner rotates infinitely on the transition from online to offline mode. [4285918]

Compare

Problem : Performance of scrolling and loading of the Compare annotations in the Compare RHP appears to be slow when diff count >=1000. [4257018]

Edit Page Content

Problem : Arabic text is corrupted when you start editing existing text in Traditional Arabic. [3230928]

Elements

Problem: Context menu options are missing if Acrobat is uninstalled and reinstalled (when ContextMenuShim.dll is loaded by Explorer.exe) without restarting the machine. [3951563]

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