Repairing Guides

how to repair barcode scanner

by Imogene Hessel DVM Published 2 years ago Updated 2 years ago
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A simple fix for this could be a reboot of your barcode scanner. If your barcode scanner is experiencing a frozen screen and will not respond to any prompts, try removing the battery for at least 30 seconds. After 30 seconds re-attach the battery and see if it will reboot.

Full Answer

How do you install a barcode scanner?

Install Serial Barcode Scanner

  1. Power down the computer, and then plug the serial cable into the scanner, if it is not permanently attached to the unit.
  2. Plug the power supply into the scanner, and then plug the power cord into an outlet.
  3. Plug the barcode scanner’s male serial cable into the female serial port on the computer. ...
  4. Power on the computer. ...

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How do barcode scanners really work?

  • Slot card bar/matrix code scanners are designed to read imprinted bar or matrix code cards that are passed through the aperture on the reader. ...
  • A horizontal scanner is tabletop device where the code is passed over the scanner face.
  • A vertical scanner sits on top of a counter or stands where the code is passed in front of the scanner face.

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How to pick a barcode scanner?

How to choose barcode scanner? With all the choices available, it is important to understand your environment and application very well before making decisions. Below answer to help you determine which 1D wireless barcode scanner is best for you. 1. What the environment will the bar code scanner be used? as in factory or normal as in a store. 2.

What type of barcode scanner do I Need?

What Type Of Barcode Scanner Do I Need?

  • Barcode Scanner Types. ...
  • Pen. ...
  • Laser. ...
  • CCD linear imagers. ...
  • 2D Area Images. ...
  • Form Factors. ...
  • Handheld: Handheld scanners are easy to use and by far the most common form of scanner. ...
  • Mobile Computer: Mobile computers such as the Handheld Algiz 8X provide complete freedom since both the PC and scanner are in a single device.

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What do I do if my barcode scanner is not working?

Troubleshoot USB Barcode Scanners Clear the hardware hub of any debris or dust. Plug the USB scanner into a different port on the hardware hub. Refer to the Quick Start Guide included in the packaging of your USB scanner. Select the quick guide specific to your USB scanner.

How do I restore barcode scanner?

reset your wireless scanners to factory default and make it discoverable by your host device again.Step 1: Scan Setup Code ON barcode, expect it beeps twice, if it doesn't beep, restart the scanner is needed. ... Step 2: Scan Reset/ Abort Barcode. ... Step 3: Scan Default Barcode. ... Step 4: Scan BT HID Barcode.More items...

How do I fix my Honeywell barcode scanner?

TroubleshootingUnplug and plug the scanner back into its USB port.Unplug and plug the scanner into a different USB port.Unplug the scanner, restart your computer and plug the scanner into a different USB port.Plug the scanner directly into the computer's USB port (no USB hub).More items...

How do I fix my barcode scanner on my Android?

To sum up, if your Android device won't scan QR codes, go to Camera Settings, and enable the QR code scanner option. Additionally, press and hold the QR code screen area or the Google Lens button. If the issue persists, download a QR code scanner from the Play Store.

How do I know if my barcode scanner is working?

Print your barcode and take it to a retail store. Ask if you can scan your barcode at the register. (Bribe the cashier with snacks.) The scanner should pick up your barcode and beep, confirming that the barcode is readable.

How do I reset my Motorola barcode scanner?

A cold boot restarts the MT2090 scanner and erases all user stored records and entries from RAM. To perform a cold boot, press and hold the 2 key and the scan trigger simultaneously for 10 seconds. You should note that this is the same button combination as a warm boot held for 5 seconds longer.

How do I calibrate my Honeywell barcode scanner?

Scan the barcode below to bring up the touch-screen calibration screen. Once the touch-screen calibration screen appears, press with the stylus on the center of the crosshairs. After the all 5 of the crosshairs are pressed one by one, the calibration screen should disappear and the touch-screen should be calibrated.

Why can't I scan barcodes with my phone?

Your phone's camera may have trouble scanning the code if it's tilted at an angle. Make sure that it's level with the surface that the code is printed on. If you're holding your phone too close or too far away, it won't scan the code.

Why can't I scan barcodes with my phone?

Your phone's camera may have trouble scanning the code if it's tilted at an angle. Make sure that it's level with the surface that the code is printed on. If you're holding your phone too close or too far away, it won't scan the code.

Why is my scanner not working on Windows 10?

If the scanner driver is having problem, the scanner cannot scan correctly. So updating the driver may resolve the problem. You can go to your scanner's manufacturer's website to download the latest Windows 10 driver. For some models, manufacturer might not release Windows 10 driver.

Why is my Walmart scanner not working?

Walmart App Scanner Not Working You can try to solve the issue by restarting your phone, which will close any background applications. In some cases, the scanner may not be able to load owing to a problem with the Walmart app server, forcing you to try again after a few minutes.

Barcode Scanner Repair Technicians

We are a Certified barcode scanner repair technician company for many brands. This means our technicians have been certified by the manufacturers through extensive training and testing to repair barcode scanning devices. Let our knowledge and experience get your barcode scanners operational today!

Barcode Scanner Repair Brands

Barcode scanner repair brands including Zebra, Motorola, Honeywell, Intermec, Symbol, Datalogic and many more. Let our service team help you find the right solution for your needs today.

Barcode Scanner Type Below

Whether you call or request your quote online, we will contact you right away to discuss your barcode scanner repair needs.

BARCODE SCANNER REPAIR SERVICE

Barcode scanner repair service with over 3,500 technicians in the U.S. and Canada! Over 40+ Years of Experience – We have been offering expert barcode scanner repair service since 1982 servicing industrial barcode scanners and mobile touch screen barcode scanners!

BARCODE SCANNER SERVICE

Barcode scanner service technicians call (800) 643-2664 or fill out our quick quote form. Fast and affordable service of easy mail-in repair. Here is what happens when you request barcode scanner service from MIDCOM. A representative will take your information, and email shipping instructions, usually within ten minutes.

BARCODE SCANNER MAINTENANCE

Barcode scanner maintenance technicians for many types and brands call (800) 643-2664. Let our fast turnaround maintenance technicians put your mind at ease when it comes to your barcode scanner maintenance needs. When you call us for your barcode scanner maintenance a certified service representative will answer – not a recording.

BARCODE SCANNER TECHNICIANS

Barcode Scanner Technicians Repair Items like Touch Screens, Data Terminals, Point-of-Sale Machines, Barcode Scanners, Printers of All Types, and more! Fast Repairs with available overnight shipping both ways and expedited service, we can often fix equipment sooner than other vendors could repair it on-site.

How to Fix Barcode Scanner Malfunctions the Expedient and Simple Way

Successful companies are increasingly reliant on data collection technologies to make informed operational and management decisions. Barcode systems offer an extensive range of solutions to assist in tracking and controlling what happens to everything from people to products and physical assets.

Choose an Appropriate RMS Omega Service Care Program

Our RMS Omega philosophy of client service is to act as a partner, not simply a vendor. This means that we work with clients to develop a comprehensive maintenance program that is tailored to your company’s particular needs.

Improper label placement

Poor label placement is the easiest error to catch. If the barcode is scrunched up or wrapped around itself, there’s no way the scanner can possibly read it.

Damaged barcodes

When barcodes are exposed to harsh conditions, they can become damaged due to fading, smudging, or abrasion, making them unreadable.

Contrast is too low

Contrast between the light and dark features of the barcode is needed for the scanner to properly read it. Certain materials may provide better contrast between the elements of the barcode; for example, barcodes printed on thermoplastic film labels typically provide higher contrast compared with printing them on metal.

Quiet zone infractions

The quiet zone represents the area surrounding the barcode that should remain free of design, which allows the scanner to assess the barcode’s physical boundaries, so that it can scan it entirely.

Inconsistent printout

Inconsistent prinout can be caused by a few things, including low ink and toner levels when using inkjet or laser printers. If ink or toner levels become too low, the intensity of the printout may vary, with many printers even halting you from printing altogether, even with 40% of the cartridge remaining.

Other Considerations

Some other keys to ensuring your barcodes are scanned properly include verifying barcode density and using proper software to print them. Encoding more data than the barcode can handle can make the narrow white spaces between bars too narrow, resulting in a failed scan.

How to fix a barcode scanner that freezes?

If your barcode scanner is experiencing a frozen screen and will not respond to any prompts, try removing the battery for at least 30 seconds . After 30 seconds re-attach the battery and see if it will reboot.

Why won't my barcode scanner turn on?

Your barcode scanner will not turn on. Possible quick solutions may be that the battery isn’t charged or may need replacing. Also, check to see if the battery is installed properly. The battery connections may not be touching if the battery is misaligned in the housing. Be careful not to drop your barcode scanners.

Why is my barcode scanner not transmitting data?

This could be because your barcode scanner was removed from the cradle or unplugged from the host computer during communication. Try replacing the barcode scanner in the cradle or reattaching the Synchronization cable and re-transmit.

What does 4 mean on a barcode scanner?

The 4 means Protected against splashing water. Water splashing against the enclosure from any direction shall have no harmful effects. Understanding the IP Rating of your barcode scanner will help you increase the life of it. Here’s what to do if your trigger is stuck on your barcode scanner.

Can you drop a barcode scanner?

Be careful not to drop your barcode scanners. There are many integral parts to a barcode scanner and they can easily be damaged or misaligned if dropped. Check your specifications on your barcode scanner for drop specifications. Some rugged barcode scanners can be dropped from certain distances without getting damaged.

Can you leave a barcode scanner on the dashboard?

Extreme heat temperatures. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources. Do not store or use your barcode scanner in any location that is extremely dusty, damp, or wet (unless it is a rugged barcode scanner that recommends using under these conditions).

How to reset Bluetooth bar code scanner?

To do so: Turn on the bar code scanner. Press and hold the trigger button while pressing the power button. After 15 seconds, the scanner will beep. Release the trigger button. The scanner will beep 5 times and power off.

How to contact Motorola about barcodes?

If you continue to experience issues with your hardware, you can contact Motorola at 1-800-653-5350.

What to do if USB scanner is not working?

If you’re having issues with your USB scanner and aren’t receiving any error messages, you’ll want to try restoring the factory settings.

What light does a socket scanner have?

Socket Mobile Bluetooth Scanners come with two indicator lights, a green light for battery and a blue light for bluetooth.

How to contact Honeywell support?

Honeywell’s support can be contacted directly at 1-800-782-4263. Note: If you are having trouble pulling up your onscreen keyboard, double click the power button on the scanner. Learn more about: Square Hardware. Help us improve our Support Center.

Why is my barcode scanner failing?

A failed barcode scan can be caused by a few things related to the position of the barcode or scanner: The barcode might be too close or too far from the scanner, depending on the scanner’s optimal focal distance (the distance at which the barcode comes into focus).

How to read barcodes?

To properly read a barcode, the scanner must be able to differentiate between the light and dark features of the symbol. However, the contrast between these two elements can vary depending on the type of material the barcode is printed on (e.g. thermoplastic film labels might provide more contrast than printing on metal). The contrast might also be affected if the printed bars—or the surface they’re printed on—aren’t uniform across the entire barcode. If there isn’t enough contrast, the scanner won’t be able to properly distinguish the marking of the barcode, making it impossible to read. Low-contrast barcodes will also reduce the distance at which a barcode can be read.

Why is my barcode reflected?

The barcode might be located at a poor angle relative to the scanner. Mounting a scanner perpendicularly to the barcode can cause specular reflection, where light is reflected directly back at the scanner, blinding it to the signal of the barcode.

Why are barcodes unreadable?

Barcodes can be exposed to many harsh conditions, such as extreme temperatures and chemical exposure. This can make your barcodes fade or smudge, causing them to become unreadable. Barcodes can also suffer from mechanical damage, like scratches, tears, or crinkling.

What happens if you have too low ink in your printer?

If the ink or toner levels are too low, your barcodes will suffer, as the intensity can start to fluctuate (some printers will even stop you from printing if the ink is too low, but this is undesirable as well, since there could be up to 40% of the cartridge left over.

Why do labs need barcodes?

For many businesses, they help track and trace inventory; for labs, they’re also necessary to identify samples and patient specimens. But what happens when you have problems reading your barcodes, or they fail to scan? Here are some reasons (and solutions) that might help you navigate through this unwanted situation.

How to avoid low contrast barcodes?

Solution: Adjusting your printer settings to ensure that ink is distributed evenly across your label (or other surface) is a good first step to avoid low contrast barcodes. It’s usually the surface, though, that’s the problem. Enhancing the brightness/contrast of the barcode is the best way to deal with low contrast due to uneven or noisy surfaces. Some barcode readers are designed with extra lighting features that, depending on the surface, can employ either diffused lighting (for glossy, flat surfaces) or dark-field lighting (for embossed or engraved barcodes) techniques to read barcodes.

Repair Services Categories

Below we outline some of the process and pricing options for repair services. Please have a look and Contact Us when you’re ready to get started!

We receive your barcode hardware

Serial numbers, accessories, indicated faults, arrival dates, and incoming tracking numbers are all tracked by our receiving software

We send you a quote

Once the unit is evaluated you will receive a quote from your account executive detailing the work that needs to be done, and the cost for the repair of each unit.

You approve, we fix and ship your unit

Once we have approval from you we will execute the repairs to your units and ship them back to you within 1-3 business days

Pay Only For What We Fix

We will charge you based on the work we actually do, and the parts we actually use. You save money over costly flat rate repairs.

Optionals

Our technicians will point out optional upgrades and refurbishment options for your units, with no obligation. The choice is yours!

How to update scanner driver?

Right click on the unknown device and then click update driver software. From the list, click keyboards, then click next. Once you have that selected click next, if you get a warning about installing the driver, click yes to allow it to install. After the driver installs, reboot the computer while the scanner is plugged in.

How to update driver software?

Update the Driver: Click the start button in the bottom left corner of the screen, from there right click on “Computer” then click on manage. In the window that opens up, click on “Device Manger” from the list on the right. Right click on the unknown device and then click update driver software. Click on “Browse my computer for driver software”.

How to restart a service?

Restart the Service: Click the start button in the bottom left corner and then open up the “Control Panel”. From the Control Panel click on “Administrative Tools”, and then double click on “Services”. Find the “Human Interface Device Access” service and then restart it, if the service is not running, start the service. Close the services window.

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