Repairing Guides

how to repair firestick remote

by Alvina Goldner Published 3 years ago Updated 2 years ago
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[Solution] How to Fix fire Stick Remote

  1. Check the batteries. Sounds obvious right? If the remote begins acting strangely or not responding, shuffle the...
  2. Power cycle the Fire Stick. The Fire TV Stick comes with a power lead to give it the energy to stream content. Current...
  3. Try the Amazon Fire TV Remote App. If power cycling the Fire TV and changing the batteries doesn’t work, let us see if...
  4. Reset the Fire Stick. If your Amazon Fire TV is still stock then a factory reset will do nothing but require you to log...

When the remote doesn't work for the Firestick either, press and hold the Back and Home buttons for 10 seconds. You have now cleared/unpaired the Firestick. Pair the remote again by pressing the Home button for 10 seconds, then test it on the TV. Repeat the process a few times if necessary.

Full Answer

How to fix firestick not working and fix remote?

  • Take out the batteries of the remote.
  • Turn on the power of FireStick and allow it to reach Home Screen.
  • Put the batteries in the remote again.
  • Wait for a minute or two.
  • FireStick remote will be paired, if not then press the Home button for 10 seconds and the remote will be paired.

How to restart firestick using the remote control?

Pair Firestick Remote Guide

  1. To turn on your Fire TV/Stick, unplug and plug back in your device.
  2. From the home screen, press and hold down the Home Button on your remote for up to 20 seconds.
  3. A message will prompt in the bottom right corner of the screen acknowledging the pairing is complete.
  4. If it does not, press and hold the Home button again for up to 20 seconds.

More items...

How to factory reset firestick with remote?

To factory reset your Fire TV device using your remote:

  • If needed, safely eject expandable storage.
  • Press and hold Back and right side of the navigation circle together for 10 seconds.
  • On the TV screen, choose to continue or cancel the factory reset. If you don't choose, the device resets automatically after several more seconds.

What is wrong with my firestick remote?

Why is Fire TV Stick Remote Not Working?

  • Pairing. In order for your remote to work properly it needs to be correctly paired with the Firestick device.
  • Batteries. This is, more often than not, the main thing that prevents Firestick remotes from working properly. ...
  • Obstructions. ...
  • Distance. ...
  • Compatibility. ...
  • Damage. ...
  • Interference. ...

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How do I fix an unresponsive Firestick remote?

Fire TV Smart TV RemotesUnplug your Fire TV and wait 60 seconds.Press and hold the Left button, Menu button, and Back button at the same time. ... Release the buttons and wait 5 seconds.Remove the batteries from your remote.Plug in your Fire TV and wait 60 seconds.Put the batteries back in your remote.More items...

How do I get my Firestick to recognize my remote?

If your Amazon Firestick remote isn't working, you should try resetting its connection to your device....Unpair and reconnect the remoteUse another Firestick remote to wake your Firestick and open the Settings menu. ... In the Settings menu, select Controllers & Bluetooth Devices, and then Amazon Fire TV Remotes.More items...•

How do I fix an unresponsive remote?

Section B: Checking items of the remote control (common)Make sure none of the remote buttons are jammed.Reset the remote. ... Clean the remote control terminals. ... Replace with fresh batteries. ... Perform a power reset on the TV. ... For Android TV/Google TV: symptoms may improve by updating the software of the remote control.More items...•

What causes a remote control to stop working?

There are a number of reasons why your remote may not be working. The most common are physical damage, battery issues, pairing issues, or issues with the infrared sensor on the remote or TV.

How do you test if a remote is working?

Press and hold one of the buttons on the remote control. Look at the viewfinder or LCD screen. If the remote control sends a signal, you should see a light in the viewfinder or cellphone screen when you press buttons on the remote control.

What to do if your firestick won't change batteries?

If changing the batteries doesn’t work, remove power from the Fire Stick, leave it for a few seconds and power it back on again. Give it a minute to reload and then retest. If you’re lucky, it was a software lock or glitch that stopped the remote working. If not, move on to one of these other steps.

What to do if remote is not responding?

Sounds obvious right? If the remote begins acting strangely or not responding, shuffle the batteries or change them out. It is an obvious first step but the number of people who don’t think of it would amaze you. Or not.

What happens if you factory reset an Amazon Fire TV?

If your Amazon Fire TV is still stock then a factory reset will do nothing but require you to log into your Amazon account again. If you have loaded other software, such as Kodi or other apps, you will lose them. If that’s the case, you may want to leave this step until last.

Can I pair my Fire Stick remote to my TV?

Re-pair your Fire Stick remote. The original remote that came with Fire TV should have been paired already but something may have happened that stopped one recognizing the other. If that happens, or if you decide to replace the remote, you can pair the two so they can talk to each other and do what you need them to do.

Basic Edition Remote

Press and hold the Home button. At the same time, press the Menu button three times.

Alexa Voice Remote (1st Generation)

Note: This Alexa Voice Remote doesn't have a power button or volume up/down buttons.

Alexa Voice Remote Lite

Note: This remote doesn't have a power button or volume up/down buttons.

How to reset a Fire TV remote?

While the Fire TV device is off, reset the Fire TV remote by pressing the Menu button, Back button, and the left side of the navigation ring at the same time. Hold all of these buttons for 10 seconds. This will not reset factory settings on the Fire TV device. It removes Fire TV settings from the remote. Remove the batteries from the Fire TV remote ...

What to do if your Fire TV remote is not working?

If the remote is still not working, replacing or getting additional remote is the last thing you will have to do in case the above steps fails to fix the problem yet you are able to use the Fire TV remote app . This means that the original remote you are using is damaged and should be replaced with a new remote.

What to do when remote doesn't work?

The first thing you should do then is to replace the batteries with brand new batteries.

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