[Solution] Fix Fitbit Charge 3
- Reboot your Fitbit Charge 3 and then your phone.
- Refresh Bluetooth connection between devices.
- Verify if Fitbit app is installed and/or updated in your phone.
- Troubleshoot problem with Always Connected and All-Day Sync features enabled.
- Reset Network Settings in your phone if possible.
- Restart Fitbit app in your phone.
- Uninstall and reinstall Fitbit app.
How do I charge my Fitbit Charge 3?
Step 1: Plug the charging cable into your computer’s USB port, or into a USB wall charger. Next, clip the other end of the cable onto the rear of the Fitbit Charge 3, so that the cable locks securely with the device’s port. If it’s connected securely, the device will vibrate and display the battery icon.
What should I do if my Fitbit is not charging?
Try plugging your Fitbit charger into a different USB port. Using a UL-certified wall charger will work, as will a simple USB input on a computer. Your Fitbit may not charge properly if you’re using a USB hub. Make sure your Fitbit device’s pins are properly lined up on the charging cable.
How do I restart my Fitbit device?
Fitbit Versa Lite: Press and hold the left button until the Fitbit Versa Lite’s display turns off. Your Versa Lite will then restart. Fitbit Charge 3: When your Fitbit Charge 3 is turned on, press and hold the side button for eight seconds. Your tracker should restart after you see a smile icon and feel a vibration.
Why is the screen blank on my Fitbit Charge 3?
For most of the screen blank issue, you will have it due to some software issue, corrupted memory etc, so best thing to try is to reboot the tracker. Most of the cases this workaround will work. So lets see how to reboot fitbit charge 3 tracker – step by step
What is a Fitbit Community Council member?
What is a Fitbit community moderator?
About this website
Can Fitbit be repaired?
Common issues with Fitbits can be resolved yourself with simple troubleshooting steps, but if your Fitbit breaks during normal usage within one year of purchase, it's still covered by the manufacturer's warranty and can be repaired or replaced.
How do I get my Fitbit Charge 3 to work again?
Press and hold the button to restart your tracker:Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button.
How do I fix my black screen on Fitbit Charge 3?
AlejandraFitbitPlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. ... Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.
How do you fix your Fitbit when it wont work?
Troubleshooting stepsForce quit and then reopen the Fitbit app.Go to Settings. ... Turn your phone or tablet off and back on.Uninstall and reinstall the Fitbit app.If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.More items...
How many years does a Fitbit last?
On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit's hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.
Why is my Fitbit Charge 3 not working?
There seems to be a common problem where the display on the Charge 3 stops working. Some people (including me) have found that restarting fixes this: Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
Why has my Fitbit screen gone black?
Your Fitbit's ambient light sensor looks like a black dot on the side of your Fitbit device. If this is blocked, your screen will usually go dark automatically.
What do I do when my Fitbit goes black?
Connect the device to the charging cable. While the device is plugged into the charging cable, press and hold the button down for 15 seconds....RiseAndShineRestart Charge 3.Change clock face from Fitbit App (you can revert it back later to your preferred option)Long restart:
How long do Fitbit Charge 3 last?
Less visible, but still crucial additions are the new 50-meter water resistance (which also enables swim tracking) and the improved battery life — Fitbit claims the Charge 3 can last up to seven days off a single charge, up from five on the Charge 2, claims that more than held up in the week and a half I tested it.
How do I force restart my Fitbit?
To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.
Why is my Fitbit 3 screen blank?
If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.
Why is my Fitbit not turning on after charging?
If your Fitbit has been in storage for a while or subjected to a lot of dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Make sure to clean the Fitbit's charging contacts as well as the pins on the charging cable.
Why won't my Fitbit turn on or charge?
The Fitbit needs to be restarted And just like any computer, rebooting your Fitbit can often solve whatever problem you're experiencing. If your Fitbit still has some battery life left but simply won't start charging, it might have a software glitch and needs to be restarted.
Solved: Charge 3 blank screen - Fitbit Community
Hi there @Mink2005, thanks for getting back and for the update.I'm glad to hear that your Charge 3's screen is working now. 😉 . Hello @Trigg0711, thanks for stopping by and for helping out!. I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
How to refresh Bluetooth connection on Fitbit Charge 3?
To refresh Bluetooth connection between your tracker and your phone, delete the existing connection in your phone and then let it scan for available devices. To delete, you can head to your phone’s Settings > Bluetooth > the information icon next to your Fitbit Charge 3 device > Forget this device. Then scan for available Bluetooth ...
What to do if Fitbit Charge 3 doesn't sync?
If the Fitbit device still won’t sync, then it’s time to reset your Fitbit Charge 3.
Why won't my Fitbit Charge 3 sync?
Before your start, you need to make sure that the battery isn t critically low for both phone and the tracker as this might also be the reason why the Fitbit Charge 3 device won t sync. Might as well turn off Bluetooth on other Bluetooth devices around as one of them might interfere the tracker to sync.
How to reboot Fitbit?
To reboot your Fitbit device, press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted. Retry to sync after the restart of both devices.
Why is it important to update Fitbit?
Updates are always important because they often fix problems that were reported by the users. For Android users, you can head to Play Store > Menu icon > My apps & games. Find Fitbit app update and tap the Update button next to the app’s name ( if available ).
Does Fitbit Charge 3 work with Android?
While health trackers like the new Fitbit Charge 3 are standalone devices, you have to connect or sync them with your smartphones to enjoy their full potential. There are actually features that would only work if your health tracker is synced or connected to your Android or iOS device. So, when you’re having syncing issues, ...
Tools Featured in this Teardown
This teardown is not a repair guide. To repair your Charge 3, use our service manual.
Team
Choose a size and copy the code below to embed this guide as a small widget on your site / forum.
How to restart Fitbit Ace?
Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable three times within eight seconds. A few seconds later, you’ll see the Fitbit logo on your device’s screen.
How to check vibration on Fitbit Alta HR?
Fitbit Alta HR: Clip your Alta HR to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration . Fitbit Charge 2: Clip your Charge 2 to the charging cable, and make sure the cable is plugged into a USB port on your computer.
How to check if Fitbit is vibrating?
Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration. Fitbit Blaze: Swipe over to the Timer screen, then tap it. Tap Stopwatch, then tap the play icon.
How far away from your phone can you use Fitbit?
First, make sure you’re within 20 feet of your mobile device. As mentioned, Fitbit trackers connect to smartphones via Bluetooth, so you’ll need to make sure you’re in range to stay connected. If your tracker and mobile device are too far away from one another, you won’t receive notifications or they may be delayed.
What to do if Fitbit isn't charging?
Nobody likes to wake up in the morning to a dead Fitbit. If your Fitbit tracker isn’t charging properly, you may need to switch charging cables or clean your device.
How to remove Fitbit from my account?
If you’re using Fitbit’s website, log into your account, click the gear icon on the top-right of your screen, then click Settings>Devices> [Fitbit device]>Remove this device from your account . Next, you’ll need to add your tracker back to your Fitbit account.
How to stop Fitbit app?
To do so, head to your phone’s Settings menu, then select Location. Once you’re there , turn on the Location toggle at the top of your screen. You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop .
How to reset the Fitbit Charge 3
If you have a problem with your Fitbit Charge 3, it’s always good to start off by simply rebooting/restarting the device first. For example, if the watch is freezing, not syncing, failing to track steps, or not showing notifications or reminders, a restart should be enough to fix it, in most cases.
What if you still have problems after factory resetting Fitbit Charge 3?
It’s possible that even a factory reset doesn’t resolve whatever issue you may be experiencing. If this is the case, then you may be suffering from a hardware (rather than software) problem. This would mean you’d need to contact Fitbit Help and get direct support, possibly arranging to have your device repaired or replaced (if within its warranty).
What is a Fitbit Community Council member?
Fitbit Community Council members are a select group of volunteers who share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more. Community Legend. 35657 3175 29143. Report this post.
What is a Fitbit community moderator?
Fitbit Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
/Fitbit_Charge_2_Setup-5c155b7946e0fb00012f1089.jpg)