Repairing Guides

how to repair herman miller chair

by Miss Josephine Gislason Published 3 years ago Updated 2 years ago
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DIY: Herman Miller’s Aeron Chair Repair

  1. Remove the wheeled base. With the cylinder extended as much as possible, brace the base so it will not move when you whack the bottom of the cylinder…yes, ...
  2. Remove the old cylinder. With the base separated, remove the cylinder from the column. ...
  3. Install the new cylinder. ...
  4. Test. ...

Full Answer

How to repair the height adjustment on my Herman Miller Aeron chair?

How to Repair the Height Adjustment on your Herman Miller Aeron Chair Step 1. Make sure the cable is not broken. Remove the cover at the base of the chair and push the lever. If you see the... Step 2. Look at the sticker under the seat to determine whether you need a 1-stage or a 2-stage replacement ...

How do I get my Herman Miller furniture repaired?

Your best option is to contact the reseller, who can perhaps make the repair for you. Because Herman Miller can’t guarantee the condition or authenticity of the components used by unauthorized resellers, these products wouldn’t be covered by Herman Miller’s warranty. Buying from an authorized Herman Miller reseller gives you two advantages.

How do you replace a star base on a Herman Miller Chair?

You can get a replacement directly from the Herman Miller company, although you will probably pay a premium price there. Turn the chair over, use a screwdriver or pliers to remove the retaining clip at the center of the star base and remove it. Twist the base of the old cylinder with a pipe wrench and remove it.

Are Herman Miller products made by authorized resellers?

If the product comes from an authorized reseller, you can be certain it’s the real thing. Second is warranty. Herman Miller and its authorized resellers stand behind every Herman Miller product and have the ability to make repairs, if needed. How do I get my Herman Miller product repaired and what information do I need?

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How do I fix my Herman Miller seat?

1:505:09How To: Replacing Herman Miller Aeron Classic Seat Pan - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo we'll go ahead and do that just line up the holes. And then put your bolts through. And then youMoreSo we'll go ahead and do that just line up the holes. And then put your bolts through. And then you can just hand tighten the nut like i said before. And then we'll tighten them after we do this.

How do I fix my Herman Miller chair arm?

0:145:19Herman Miller Aeron Armrest Repair - SBW#48 - YouTubeYouTubeStart of suggested clipEnd of suggested clipChair first thing we need to do is remove these four torx screws. This will allow us to remove. The.MoreChair first thing we need to do is remove these four torx screws. This will allow us to remove. The. Back as you can see here when i remove the back all the broken hardware fell out from the arm.

Do Herman Miller chairs wear out?

The stock aeron chair wheels will see lots of wear and tear only after a few years of use. This will cause the plastic chair casters to eventually break-down and prevent smooth rolling. If enough wear takes place you might even risk damaging your floors.

How do you fix a sinking Aeron chair?

Simply, pop open the cover of the Aeron chair controls under the seat. You will see a screw sitting on top of the chair's cylinder. Loosen that screw just a bit. That is it, your Aeron is now fixed.

How do you fix a broken armrest chair?

Repairing the Broken Chair ArmRemove the Arm. To remove the arm of the chair, find the screw holes in the arm. ... Apply Adhesive. Once you've carefully removed the arm, place it on a sturdy, level surface that's easy to work on. ... Clamp the Arm. ... Reinforce. ... Reassemble the Arm.

How do I fix my foam armrest?

1:577:23Center Console Arm Rest Foam Repair - YouTubeYouTubeStart of suggested clipEnd of suggested clipOut small pieces of that foam. And then using a spray gorilla glue to try to rebuild the foamMoreOut small pieces of that foam. And then using a spray gorilla glue to try to rebuild the foam portion of the armrest.

How long does a Herman Miller chair last?

A good office chair should be considered a long-term investment — like a home appliance or a car. Aeron is guaranteed to last 12-years but often people keep them much longer.

How long should a chair last?

Some chairs can last decades, with proper care and maintenance. According to Baylor University: “[…] probably up to 7 or 8 years for a chair with a 5-year warranty and 12-15 years for a chair that offers a warranty of 10-years or more.

How can I tell what model my Herman Miller chair is?

Your product may also have a label attached to it. For a chair, this is often on the underside of the seat. The manufacturing label identifies it as a Herman Miller product.

Why do chairs start sinking?

This is a spring that has been filled with air. When the piston is moved further out of the chamber, the air inside the chamber expands, allowing the seat to lower. If your chair keeps sinking, this means that the cylinder is no longer working.

Why does my chair keep sinking?

The valve that your seat height lever controls is controlled by a piston that lets air in and out. When your chair keeps sinking, this means that valve, also known as a chair cylinder, is no longer working. In order to fix it, you will either have to replace the piston or get a new chair.

What causes office chair to sink?

Over time and after excessive use of your chair, the seal in the cylinder starts to wear out and leak. So, it is the cylinder causing the chair to sink.

How do I tighten my Herman Miller arms?

First, remove the Aeron chair backrest, which is connected to the frame by 4 screws. Then, you will notice one screw going into each arm by the slot holding the backrest in place. Lastly, tighten or loosen each screw according to the specific issue (tighten of loose or wobbly or loosen of too stiff or stuck).

How do you adjust the armrest on an Aeron chair?

To raise or lower arm: While seated, turn wheel upward until arm loosens. Grasp base of arm support and raise or lower to desired height. Turn wheel downward to lock. Adjust height of each chair arm so your arms are supported.

How do I adjust my Aeron arm rest?

0:201:50Fixing Herman Miller Aeron Chair Arm Horizontal Adjustability ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipBolts lastly press the plastic piece over the frame aligning it with the bolts. Once aligned set theMoreBolts lastly press the plastic piece over the frame aligning it with the bolts. Once aligned set the bolts and washers with your hand and fully tighten them using a wrench.

How do you remove Herman Miller Embody arms?

1:022:34How to Fix the Bum Armrest on a Herman Miller Embody ChairYouTubeStart of suggested clipEnd of suggested clipIf we remove this spring to take the tension off of the arm. We can then wiggle the finger back intoMoreIf we remove this spring to take the tension off of the arm. We can then wiggle the finger back into place lastly the mounting bolt is popped out of position along with the arm.

How to adjust height of chair?

Step 1. Make sure the cable is not broken. Remove the cover at the base of the chair and push the lever. If you see the cable moving the part under the base , then the cable is not broken and replacing the cylinder will likely fix the chair's height adjustment problem.

What does the second number mean on a chair?

The second number, probably in parentheses, will tell you which cylinder the chair needs. For example, if you see the number AE1 (2)3, you need to buy a 2-state cylinder. AE1 (1)3 means you need a 1-stage cylinder. Do not use a 2-stage cylinder to replace a 1stage cylinder -- it will not fit. Advertisement.

Buying Options

Shop the Herman Miller Store, or find other online retailers that carry our products.

General Inquiries

If you have questions, comments, or need personal assistance, we’re here to help. Send us an email, and we’ll get back to you as soon as possible.

Does Herman Miller have a warranty?

Because Herman Miller cannot guarantee the condition or authenticity of the components used for these products, they, unfortunately, would not be covered by Herman Miller's warranty. However, by working directly with the reseller, they may have more options for you to consider.

Does Herman Miller foot the bill?

And it means that when warranty work is performed in the U.S. and Canada , Herman Miller foots the bill.

Does Herman Miller sell in Canada?

In addition, Design Within Reach sells and ships Herman Miller products to Canada from its online store. In China and Japan, you can shop online for Herman Miller products.

Does Herman Miller warranty cover repairs?

You will need to contact the reseller directly, who can perhaps make the repair for you. Because Herman Miller cannot guarantee the condition or authenticity of the components used by unauthorized resellers, these products wouldn’t be covered by Herman Miller’s warranty.

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