how to repair microsoft outlook 2013

1. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File.
2. Choose Account Settings > Account Settings.
3. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account.
4. Follow the prompts in the wizard, and when you’re done, restart Outlook.

How to repair your Outlook inbox with the repair tool?

Using the Inbox Repair Tool (scanpst.exe)

• Locating scanpst.exe for your Outlook version. ...
• Running the repair process. ...
• Repair process failed. ...
• Getting repair prompts even after successful repair. ...
• Other issues with pst-files. ...
• Prevent pst-file corruptions. ...
• Additional screenshots of error messages. ...

How do I fix Microsoft Outlook?

Way 1: Fix "Microsoft Outlook Has Stopped Working" in Safe Mode

1. Close the application when Microsoft Outlook is not working.
2. Press Windows key + R combination to invoke Run dialog. Input " Outlook.exe /safe " and hit Enter. ...
3. For Microsoft Outlook 2010/2013/2016: Click File at the top-left corner, then tap on Options in the left panel.
4. Check on the add-ins you needless and Remove. Relaunch your Outlook to check it. ...

How to fix email not working in Microsoft Outlook?

• Open Outlook.
• Check the bottom of the Outlook window. If it says Working Offline or Disconnected Outlook is not connected to the internet.
• Select Send / Receive . Select Work Offline to reconnect.

How to troubleshoot Outlook?

Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening. Select File > Account Settings > Account Settings. Go to the Email tab. Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts). Follow the prompts to complete the wizard and restart Outlook.

How do I do a full repair of Outlook?

Repairing Profile from Outlook Desktop ApplicationClick File.Select Account Settings, and then select Account Settings again in the drop down menu.In the Email tab, select the account you wish to repair and click Repair.Select Next.Outlook will complete the setup for your account.More items...•

How do I fix Outlook 2013 has stopped working?

Try repairing Office or uninstalling and reinstalling it. If that still doesn't work, you should have the latest device drivers installed on your PC. If Outlook starts in Safe Mode, disable the application add-ins and COM add-ins one at a time: With Outlook still in Safe Mode, click File > Options > Add-Ins.

How do I reinstall Outlook repair?

Select Microsoft Office/Outlook Click the Change. Select the Reinstall or Repair button, click Next. Select Detect and Repair. Click Install and follow any prompts provided by the repair tool.

How do I run the Inbox Repair tool in Outlook 2013?

Step 1 - Exit Outlook and start the Inbox Repair tool Start the Inbox Repair tool (Scanpst.exe). Then select Open or Run in the File Download dialog box, and follow the steps in the easy fix wizard. Once the Inbox Repair tool is started, continue with Step 2. (Can't start the Inbox Repair tool?)

How do I repair my Office?

Repair Office from the Control PanelRight-click the Start button. ... Select the Microsoft Office product you want to repair, and select Modify. ... Depending if your copy of Office is Click-to-run or MSI-based install, you'll see the following options to proceed with the repair.More items...

Can I reinstall Microsoft Outlook?

Choose "Reinstall Office" and then click on the "Install" button. The program will begin reinstalling Outlook and other necessary software components.

Can you Uninstall and reinstall Microsoft Outlook?

1) Right-click the Start button, and select Control Panel from the pop-up menu. 2) From Category view, under Programs, select Uninstall a program. 3) Right-click the Microsoft Office and select the Change button. 4) Select Online Repair > Repair to repair Office.

Can I Uninstall and reinstall Outlook without losing emails?

If you use Microsoft Outlook 2010 in your small business, you can store emails locally on your hard disk drive, so if you accidentally uninstall Outlook without exporting the emails, you can still recover them. Outlook stores all emails in Personal Storage Table files that have the . pst extension.

Where is Outlook repair tool?

To run the Inbox Repair Tool, follow these steps:Click Start, and then point to Find or to Search, depending upon your operating system.In the Search for files or folders named box, type scanpst.exe.Double click the Scanpst.exe file to open the Inbox Repair Tool.More items...

Why my Microsoft Outlook Cannot open?

Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening. Select File > Account Settings > Account Settings. Go to the Email tab. Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts).

Where is scanpst exe?

Location of Scanpst.exe FileMicrosoft Outlook VersionScanpst.exe Location for Win8, 8.1, XP, 7 etc.Outlook 2016-64 Bit Windows (Click to Run)C:\Program Files (x86)\Microsoft Office\root\Office16Office 365 / Outlook 2019 / Outlook 365C:\Program Files\Microsoft Office\root\office16\10 more rows

Why did my Outlook email stop working?

Check your spam, junk and/or other possible inboxes/folders. Search for the emails that you may be missing with the search option to see if they are ending up in a different folder. Remove and re-add the email account on the Outlook app. Check for any pending updates for your device or for the Outlook app.

Is there an update for Outlook 2013?

The following updates apply only to Office 2013 clients that are installed by using a . msi file. They do not apply to Click-to-run installations of Office 2013. By default, click-to-run installations are automatically updated....Microsoft Office 2013 (Mso.dll) update.FileVersionMso.dll15.0.4893.100010 more rows•Mar 8, 2022

Why won't my Outlook email open?

Make sure you're using the correct server settings that your IT administrator or ISP has provided. Configure Outlook using a POP3 or IMAP account instead of an Exchange account. If Outlook keeps crashing on your Android or iOS device, clear the browser's cache. Remove the Outlook app and reinstall it.

Why is Outlook not sending or receiving emails?

If you see Disconnected, Working Offline, or Trying to connect…, Outlook can't reach the email server to send your mail. Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again, or choose Send/Receive.

Do you have an Microsoft 365 account?

The Microsoft Support and Recovery Assistant can diagnose and fix several Outlook issues for you, including fixing your Outlook profile. To download and install the Microsoft Support and Recovery Assistant, click download the tool. Once installed, the application will run automatically.

Outlook connection still not working?

Run Windows Update to make sure you have the latest updates for Outlook and other desktop apps for Microsoft 365.

Repair Office from the Control Panel

The steps to access the repair tool vary depending on your operating system. Choose from the drop-down list below.

Running Repair didn't help. Now what?

If running Repair didn't help, use this tool to completely uninstall Office and then reinstall it.

What is the folder pane in Outlook?

In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty.

How to find Outlook data files?

You can check the location of your Outlook Data Files in Outlook. Select File > Account Settings > Account Settings. Select the Data Files tab. All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with.

Can you delete an offline Outlook file?

If you're using an Exchange email account, you can delete the offline Outlook Data File (. ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.