1. From the Fitbit app dashboard, tap the menu icon in the top left corner. 2. Tap Devices. 3. Tap the + icon in the top right corner. 4. If you're replacing a tracker, tap the tracker you want to replace.
- Force quit and then reopen the Fitbit app.
- Go to Settings. ...
- Turn your phone or tablet off and back on.
- Uninstall and reinstall the Fitbit app.
- If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
Where can I take a Fitbit to repair?
Since there really is no exclusive Fitbit repair service here are the online resources that I like:
- Official Fitbit Homepage
- Fitbit Wikipage
- r/Fitbiy on Reddit
- Official Fitbit Community Forum
- Chronometer Fitbit Forum
- Facebook Fitbit Community
Why does Fitbit not work?
- Open the Settings app and turn off the heart rate function
- Restart your Fitbit–follow these instructions to restart your Fitbit
- For certain Fitbit models, you can also shut down your Fitbit, wait 30 seconds or so, and then turn it back on
- Turn the heart rate function back on
Can a Fitbit be repaired?
If you have contended that as a result of an injury your daily routine was adversely affected, the data from the Fitbit might support your assertion, or it may refute it. Accordingly, discovery of data from the Fitbit may well be permissible.
How to fix Fitbit Charge 3 not syncing issue?
- Reboot your Fitbit Charge 3 and then your phone.
- Refresh Bluetooth connection between devices.
- Verify if Fitbit app is installed and/or updated in your phone.
- Troubleshoot problem with Always Connected and All-Day Sync features enabled.
- Reset Network Settings in your phone if possible.
- Restart Fitbit app in your phone.
- Uninstall and reinstall Fitbit app.
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How do I reconnect my Fitbit to my phone?
Start the Settings app and tap "Connections," then tap "Bluetooth." Find the entry for your Fitbit in the list and if it's not connected, tap it to try to connect. If it doesn't work, tap the gear icon and tap "Un pair," then repeat the setup for your Fitbit to reconnect it to your phone.
Why won't my Fitbit connect to my phone?
Force quit the Fitbit app. Go to Settings > Bluetooth and turn Bluetooth off and back on. Open the Fitbit app. If your Fitbit device didn't sync, restart your phone again.
How do you restart a Fitbit?
Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. Let go of the buttons. If you still have issues with your device, turn it off and turn it back on.
How do I reset my Fitbit?
Fitbit factory resetFrom your tracker, swipe across to the 'Settings' menu.Once in the 'Settings' section, find the 'About' tab and tap it.From here, scroll to the section that's labelled 'Factory Reset' or 'Clear User Data'.You'll then be prompted to confirm the decision to clear your Fitbit to its box settings.
How do I manually sync my Fitbit?
To Manually SyncIn the lower right hand corner of your screen, click the Show Hidden Icons arrow on your Taskbar.Locate the Fitbit app icon within the system tray.Hover your mouse pointer over the Fitbit icon and Right Click it. ... Select Sync Now to begin a manual synchronization of your Fitbit device.More items...
Is Fitbit compatible with iPhone?
Compatible with Fitbit The Fitbit app is compatible with most popular phones and tablets. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 14 and higher. Android 10 or higher.
How to restart Fitbit Ace?
Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable three times within eight seconds. A few seconds later, you’ll see the Fitbit logo on your device’s screen.
How to check vibration on Fitbit Alta HR?
Fitbit Alta HR: Clip your Alta HR to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration . Fitbit Charge 2: Clip your Charge 2 to the charging cable, and make sure the cable is plugged into a USB port on your computer.
How to check if Fitbit is vibrating?
Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration. Fitbit Blaze: Swipe over to the Timer screen, then tap it. Tap Stopwatch, then tap the play icon.
How far away from your phone can you use Fitbit?
First, make sure you’re within 20 feet of your mobile device. As mentioned, Fitbit trackers connect to smartphones via Bluetooth, so you’ll need to make sure you’re in range to stay connected. If your tracker and mobile device are too far away from one another, you won’t receive notifications or they may be delayed.
What to do if Fitbit isn't charging?
Nobody likes to wake up in the morning to a dead Fitbit. If your Fitbit tracker isn’t charging properly, you may need to switch charging cables or clean your device.
How to remove Fitbit from my account?
If you’re using Fitbit’s website, log into your account, click the gear icon on the top-right of your screen, then click Settings>Devices> [Fitbit device]>Remove this device from your account . Next, you’ll need to add your tracker back to your Fitbit account.
How to stop Fitbit app?
To do so, head to your phone’s Settings menu, then select Location. Once you’re there , turn on the Location toggle at the top of your screen. You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop .
Why won't my Fitbit sync to my phone?
If you own a Fitbit, you may occasionally run into an issue where it won't sync to an iPhone, Android device, or computer, and the app tells you the sync process is unable to complete or that the fitness tracker can't be found. There may be several causes for this malfunction.
How to sync Fitbit app?
Sometimes the Fitbit app needs a little prodding to initiate sync even after it's opened. To force a sync, tap the member card icon , tap the name of the Fitbit tracker, and then tap Sync Now . Check the Bluetooth settings. A Fitbit tracker syncs data to smartphones, tablets, and computers using Bluetooth, so it won't be able to connect ...
How to fix Bluetooth on one device?
The best way to fix this is to turn off Bluetooth on one device when trying to sync to the other. You can also turn the second device off completely. Disable Wi-Fi. Sometimes having a smartphone or tablet's Wi-Fi and Bluetooth turned on at the same time can prevent each of these technologies from working properly.
How to install Fitbit app on iPad?
On iPadOS, swipe down in the upper-right corner to open this menu. On Android and Windows Phone, swipe down to open it. Install the Fitbit app on your device. If you purchased a new Fitbit tracker, you likely installed the official app on your smartphone, tablet, or computer to set it up.
Why is my Fitbit not sync?
This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit's operating system.
Can Fitbit tracker connect to Bluetooth?
A Fitbit tracker syncs data to smartphones, tablets, and computers using Bluetooth, so it won't be able to connect if Bluetooth is disabled on the device. Bluetooth can be turned on and off from quick menus on most smart devices. On iPadOS, swipe down in the upper-right corner to open this menu.
Does restarting Fitbit delete data?
If done correctly, the Fitbit logo flashes on the screen, and the device restarts. Restarting a Fitbit won't delete any data besi des notifications. A restart is usually required after encountering one of the problems mentioned above, such as Wi-Fi and Bluetooth conflicts or being connected to multiple devices.
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How to clean Fitbit?
Gently clean the face of your Fitbit with a cloth or paper towel and a small amount of non-abrasive cleaner. Format the drive. Delete any audio files you've stored on your Fitbit and then re-upload them. Check subscriptions. If you're using a streaming service, check that you have the correct subscription.
How to update Fitbit app?
There may be updates available for both your Fitbit and the Fitbit app. Check the settings. Go to the settings menu in the Fitbit app by tapping your device. Make sure you've enabled your Fitbit to always be connected to your phone. You can also set notifications privileges on this menu. Check your phone settings.
How far away from phone can you use Bluetooth on Fitbit?
Move closer to your phone. Bluetooth only functions within 30 feet of a device and quality may drop off considerably at further distances. Check the Bluetooth connection. If you don't see it in your device's Bluetooth menu, scan for it to see if your Fitbit appears.
Why does my Fitbit fail?
A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.
Does Fitbit play WMA files?
Pandora, for example, will let U.S. residents download stations, but it won't interface with other services directly. Check the files you've uploaded. A Fitbit will only play MP3, MP4, and WMA files.
Can Fitbits break?
A Fitbit can take a beating, but when they break, they don't tell you. Fitbits generally do not display error codes on the watch face. If you're working out and it breaks down, here are some Fitbit troubleshooting tips you can try to get it working again.
How to pair your Fitbit to your phone or tablet
Your Fitbit uses Bluetooth Low Energy (BLE) technology to pair and sync with your iPhone, Android, and other devices. Once you initially pair your Fitbit to your mobile phone, it automatically syncs with the app and your online account throughout the day.
Wrap Up
All of these features can help you take control of your overall health and wellbeing and encourage and motivate you to be more active daily.
What to do if your phone can't find your Fitbit?
If Your Phone Can’t Find Your Fitbit: Quick Solutions. These are a few things you can do to make sure that your Fitbit and iPhone will connect properly. First, make sure that your iPhone and Fitbit are within a range of thirty feet or less. This step is important because if your iPhone and Fitbit aren’t within thirty feet, ...
How to restart Fitbit and iPhone?
Restart Your iPhone And Fitbit. If you’re still running into problems and your iPhone won’t connect to your Fitbit, then you might need to restart both. To restart your iPhone, hold down the lock button and one of the volume buttons at the same time, then select Slide to Power Off. If you have an iPhone 8 or earlier, ...
How to get Fitbit app on iPhone?
If your iPhone has a Home button, double-press it. If your iPhone doesn’t have a Home button, swipe up from the bottom to the center of the screen. Finally, swipe the Fitbit app up and off the top of the screen.
How to connect Fitbit to Bluetooth?
To do this, open your Settings application and go to Bluetooth. Under My Devices, select your Fitbit by tapping the information icon on the right-hand side, then click Forget This Device. Next, go to your Fitbit app and begin the set-up process for connecting the device.
How to check if iPhone is up to date?
To check if you need an iOS update, open Settings and go to General, then select Software Update. This page will tell you if you need to update your iOS.
How to turn off Bluetooth on iPhone?
Open Settings and tap Bluetooth. This will take you to another page where you can tap the slider to enable or disable the Bluetooth connection, see devices you’re connected to, and see other devices in your range. To make sure that the pairing process goes smoothly, make sure you aren’t connected to any other Bluetooth devices. ...
How to make a claim on Fitbit?
To make a claim on your Fitbit for replacement or repair, first you need to contact them. Contact channels should be directed towards their support team on Twitter, email, phone call, forum, or live chat.
How long is the warranty on fitness trackers?
The thing about these fitness trackers is they are used when you are most active, but only have a one year warrant y for manufacturer defects.
Can a Fitbit battery hold its charge?
A few examples of manufacturer defects to the hard ware would be: Your display has become dull or not as bright as it use to be. The battery’s doesn’t hold its charge anymore. Any of these are valid reasons to make a claim on your Fitbit warranty as long as you are within a year of your purchase date.
Is Fitbit software covered by warranty?
You might be surprised, but also not covered is the actual software that resides inside of the Fitbit. Essentially the only thing that is covered by the warranty is the hardware…and with that only manufacturer defects.
Does Fitbit have an extended warranty?
Fitbit does not offer an extended warranty. Many retailers who sell the products though do. For example if you purchase on Amazon you can get an extended warranty through Square Trade. This extended warranty takes affect after the manufacturer warranty expires at the end of one year.
