How to Replace the Screen on a Fitbit Versa
- Heat up the edges of the screen with a heat gun
- Grab a thin pry tool and try around the edges of the screen and housing
- Pry up the screen
- Make sure you pry up carefully and don't rip the ribbons
- Unscrew the cover holding down the ribbons
- Pry up the cover over the ribbons with a pry tool or tweezers
- Unplug the two ribbons connected to the main board
How to reformat Fitbit Versa?
On most older Fitbit wearables this can be achieved by following these steps:
- Connect your Fitbit to its charging cable and make sure it’s plugged in and placed properly.
- Hold down the button between five to ten seconds. You will usually see the Fitbit logo appear or the screen will flash. Release the button or buttons when it happens.
- Disconnect the tracker from its charger and turn it back on if necessary.
How do you shut off a Fitbit Versa?
Some Fitbit trackers can't be shut down - can yours?
- On the watch, open the 'Settings' app.
- From there, tap About > Shutdown > Confirm Shutdown.
- To turn it back on, hold one of the buttons until the Fitbit logo appears.
How to fix Fitbit Versa WiFi issues?
- Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo.
- Go back to the Fitbit app and try again to add a Wi-Fi network.
- If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router.
Is the Fitbit Versa worth it?
There hasn’t been any watch that I have been so eager to review as the Fitbit Versa. For one, the Versa has to be a success for Fitbit or Fitbit is going to be in world of hurt. They have to compete against Apple in the smartwatch category (and Wear OS) and they also have to compete against many very good alternatives for fitness tracking.
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Can a Fitbit be repaired?
Common issues with Fitbits can be resolved yourself with simple troubleshooting steps, but if your Fitbit breaks during normal usage within one year of purchase, it's still covered by the manufacturer's warranty and can be repaired or replaced.
How do you fix a dead Versa Fitbit?
Press and hold the three buttons on your Fitbit for up to 20 seconds. Once the logo is shown on the screen and then disappear, release the bottom button and hold the other two until you hear a strong vibration. This indicates the reset has started, so you have to release the other two buttons.
How do I reset my unresponsive fitbit versa?
0:001:11Fitbit Versa 3: Frozen or Unresponsive? Easy Fix! - YouTubeYouTubeStart of suggested clipEnd of suggested clipI just felt that vibrate. Logo should appear there it is go ahead and let go and give this likeMoreI just felt that vibrate. Logo should appear there it is go ahead and let go and give this like maybe like 15 or 20 seconds to boot.
Why is my Fitbit versa screen not responding?
If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.
What to do if Fitbit stops working?
Press and hold the button to restart your tracker:Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button.
How do I fix my Fitbit that won't turn on?
Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Restart the Fitbit. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running.
How many years does a Fitbit last?
On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit's hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.
How do I unfreeze my Fitbit?
0:001:06Fitbit Sense: Frozen or Unresponsive or Can't Reboot? Easy Fix! - YouTubeYouTubeStart of suggested clipEnd of suggested clipHave a fitbit sense here. And it's frozen it doesn't matter what i do. Even if i press the sideMoreHave a fitbit sense here. And it's frozen it doesn't matter what i do. Even if i press the side button here i can tap it i can feel it vibrate. But it's just frozen. So how do you fix this very simple
How do I reset my Fitbit black screen?
Connect the device to the charging cable. While the device is plugged into the charging cable, press and hold the button down for 15 seconds....RiseAndShineRestart Charge 3.Change clock face from Fitbit App (you can revert it back later to your preferred option)Long restart:
How to check if Fitbit is vibrating?
Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration. Fitbit Blaze: Swipe over to the Timer screen, then tap it. Tap Stopwatch, then tap the play icon.
How to restart Fitbit Ace?
Fitbit Ace: Clip your Ace to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable three times within eight seconds. A few seconds later, you’ll see the Fitbit logo on your device’s screen.
How to check vibration on Fitbit Alta HR?
Fitbit Alta HR: Clip your Alta HR to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press the button on the charging cable to check vibration . Fitbit Charge 2: Clip your Charge 2 to the charging cable, and make sure the cable is plugged into a USB port on your computer.
How far away from your phone can you use Fitbit?
First, make sure you’re within 20 feet of your mobile device. As mentioned, Fitbit trackers connect to smartphones via Bluetooth, so you’ll need to make sure you’re in range to stay connected. If your tracker and mobile device are too far away from one another, you won’t receive notifications or they may be delayed.
What to do if Fitbit isn't charging?
Nobody likes to wake up in the morning to a dead Fitbit. If your Fitbit tracker isn’t charging properly, you may need to switch charging cables or clean your device.
How to remove Fitbit from my account?
If you’re using Fitbit’s website, log into your account, click the gear icon on the top-right of your screen, then click Settings>Devices> [Fitbit device]>Remove this device from your account . Next, you’ll need to add your tracker back to your Fitbit account.
How to stop Fitbit app?
To do so, head to your phone’s Settings menu, then select Location. Once you’re there , turn on the Location toggle at the top of your screen. You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop .
Restart Your Device
Try to restart your Fitbit Versa. Because in the end, your Fitbit watch is a wearable computer, and it might cause some glitches that are holding your device from turning on. To restart your Fitbit Versa, press and hold the back button until the Fitbit logo appears on the screen.
Charge Your Fitbit Versa
If you have been using your watch continuously or haven’t used your Fitbit Versa for 2-3 days, then your device’s battery may be completely exhausted. So be sure to charge your Fitbit device before trying any other method.
Look for Issues With Fitbit Charger
With time, there is a good chance that the charging cable might get damaged. For which you will need a replacement.
Factory Reset the Device
If all the above methods don’t fix your problem, then nothing can be done. Now the only way to get your command back on your Fitbit Versa is by factory resetting it.
Contact Fitbit Support
Are you still facing the black screen issue? Now the only option is to contact the Fitbit support team. They will give you suggestions and recognize what’s the root cause of your problem.
How to make a claim on Fitbit?
To make a claim on your Fitbit for replacement or repair, first you need to contact them. Contact channels should be directed towards their support team on Twitter, email, phone call, forum, or live chat.
How long is the warranty on fitness trackers?
The thing about these fitness trackers is they are used when you are most active, but only have a one year warrant y for manufacturer defects.
Can a Fitbit battery hold its charge?
A few examples of manufacturer defects to the hard ware would be: Your display has become dull or not as bright as it use to be. The battery’s doesn’t hold its charge anymore. Any of these are valid reasons to make a claim on your Fitbit warranty as long as you are within a year of your purchase date.
Is Fitbit software covered by warranty?
You might be surprised, but also not covered is the actual software that resides inside of the Fitbit. Essentially the only thing that is covered by the warranty is the hardware…and with that only manufacturer defects.
Does Fitbit have an extended warranty?
Fitbit does not offer an extended warranty. Many retailers who sell the products though do. For example if you purchase on Amazon you can get an extended warranty through Square Trade. This extended warranty takes affect after the manufacturer warranty expires at the end of one year.
Community Guidelines
The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
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Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.
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Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
How to submit a warranty claim for Fitbit?
How to submit a warranty claim with Fitbit. To make any warranty claim, you must contact Fitbit support via Twitter, email, phone call, or live chat. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
How long does Fitbit warranty last?
Before you contact Fitbit for warranty service. Make sure you verify your Fitbit warranty coverage (1 year for US customers and 2 years fo EU from the date of purchase or 90 days for refurbished devices) If you do not have a receipt and you received ...
What happens if you don't have a receipt for Fitbit?
If you do not have a receipt and you received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard.
What happens if Fitbit isn't working?
May 19, 2021. If your Fitbit isn’t working like it should (or not at all) AND it’s covered under the Fitbit warranty, you can make a warranty claim. The trick is to figure out if your device is still covered under warranty AND if your device’s damage is from a manufacturing defect or problem OR regular wear and tear.
How many characters are in a Fitbit serial number?
For Fitbit smartwatches, Find your serial number there, usually 12 characters containing numbers and letters. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc., do not include the serial number in the Settings screens.
Where to find Fitbit serial number?
For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. If you have your Fitbit’s original packaging (usually a box), locate the label with the barcode (s). Under the non-UPC code, you find your device’s serial number.
How long is a refurbished product warranty?
Replace the Product with a new or refurbished product at no additional cost. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer.
Community Guidelines
The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Learn the Basics
Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.
Join the Community!
Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
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Fitbit Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Why was Fitbit Force recalled?
In March 2014, Fitbit and the Consumer Product Safety Commission issued a recall to the Fitbit Force fitness tracker due to consumer reports of allergic skin reactions to the product.
When did Fitbit Flex come out?
Fitbit released their first smartwatch, the Fitbit Flex, in May 2013. Similar to the clip-on fitness trackers, this device tracked steps, distance, calories burned, and quality of sleep. It also vibrated when the user reached their daily step goal.
What is the Fitbit tracker?
Basal metabolic rate combined with user activity tracks calories burned. Fitbit’s first product, a clip-on device called the Fitbit Tracker, calculated steps, distance, calories burned, and sleep patterns. This device has since been discontinued. Fitbit released their first smartwatch, the Fitbit Flex, in May 2013.
