how to repair philips sonicare

^{Repairing Your Sonicare}

1. Overview. Circuitboard with on/off switch, two AA size rechargeable batteries under.
2. Top. This is the top coil, which controls vibrations to the toothbrush head. I know the head has magnets on it, but how does it work...?
3. Getting Ready to Remove Solder. Here are the 8 points that have to be removed from the base. ...
4. Finally! Getting all the points loose was difficult, partly because many of the leads had wires soldered to them below the circuitboard and it seemed to replenish the ...
5. Circuitboard and Battery Pack
Corrosion. I tried to get it off with a toothbrush (don't tell my girlfriend!) but had to scrape it instead. Here's what it looked like ...
Semi-cleaned Circuitboard. And here's what the board looked like after I scraped off the corrosion. ...
Just for Anyone Who's Curious... Here's what's under the blue capacitor (?) Another note for anyone who's interested in changing the batteries: they are a standard size but ...

Full Answer

Does the Phillips Sonicare clean teeth properly?

The Philips Sonicare has five cleaning modes—clean, whiten, gum health, deep clean, and tongue care—and each mode has three levels of intensity that you can adjust while you brush. It’s truly a personalized clean. My go-to setting is the standard clean—unless my mouth is feeling especially yucky; then I’ll switch to the deep clean.

How do I repair my Philips Sonicare toothbrush?

• Update (or download) the latest version of the Philips Sonicare app from the App Store or Google Play.
• Open the Philips Sonicare app
• Tap on the menu icon in the top left corner
• Go to ‘My Products’
• Select your toothbrush
• Select ‘Handle update’ to see if any updates are available

More items...

How often should I replace my Philips Sonicare brush head?

Premium Gum Care White Brush Head

• Flexible sides absorb excess pressure and enable more surface contact
• Outer bristles give your gum line a gentle clean
• BrushSync technology

How to replace Sonicare toothbrush?

Your Sonicare toothbrush will track the wear of your smart brush head, using the BrushSync technology. The handle will let you know once your brush head is no longer effective and it is time to replace it. The handle’s replacement reminder will blink amber and you will hear a series of beeps and tones.

Can a Sonicare toothbrush be repaired?

Under the terms of the guarantee, Philips Sonicare will for free of charge repair any defects or problems with the toothbrush that are as a result of a fault in the materials or workmanship in the construction and manufacture of the product. If the brush stops working for no reason this would be repaired for free.

Why did my Philips Sonicare toothbrush stopped working?

Toothpaste or debris could get inside the small gap around the power button. This might cause the power button to get stuck and not properly functioning anymore. Clean the power button and the area around it with a damp cloth to make sure it is free of debris. Try another appliance in the same outlet.

How do you take apart a Philips Sonicare electric toothbrush?

3:088:30Easiest Open/Fix Philips Sonicare Toothbrush HX686 HX684 - YouTubeYouTubeStart of suggested clipEnd of suggested clipUm are just little springy things. And on the side of them there's plenty of room to get aMoreUm are just little springy things. And on the side of them there's plenty of room to get a screwdriver in there. And just pop them off the side and then on the inside.

How do I troubleshoot my Philips Sonicare toothbrush?

Try the following to resolve this issue: Place the toothbrush handle on the charger. Charge your toothbrush if the battery indicator light blinks or hear a beep. If you have not used your toothbrush for a month or more, leave the handle in the charger and check after 24 hours.

What is the lifespan of a Sonicare toothbrush?

The average life span of an electric toothbrush is around 5 years. Manufacturers normally offer a 2 year warranty should the brush fail sooner.

How do you fix a Sonicare toothbrush that won't charge?

Check that the charger is not placed on a metal surface or near other chargers, as this may cause interference. If you use a charging stand, pad or glass, ensure your toothbrush is placed centrally on the charger.

Why is my Sonicare not vibrating?

If your Philips Sonicare toothbrush vibrates less powerfully than usual, it may indicate that the battery needs to be charged. It could also mean that your brush head is worn. We recommend replacing your brush head every three months.

How do you open a Sonicare Diamond?

Simply push the metal head at the top of the tootbrush downwards into a hard surface with some force and the bottom cap and the inner part will pop out by itself. This works on both old and new Sonicare models.

How do I reset my Philips Sonicare toothbrush head?

0:221:13How to Change Brush Head on Sonicare Toothbrush - YouTubeYouTubeStart of suggested clipEnd of suggested clipWe're going to place the toothbrush on its charger. Then we're going to hold the power button forMoreWe're going to place the toothbrush on its charger. Then we're going to hold the power button for five seconds while it's on the charger.

Why has my electric toothbrush stopped working?

First thing to do is check that the power outlet you are using is working as it should. If it's attached to a bathroom cabinet, for example, the light switch on the cabinet may need to be switched on to power the socket. Make sure you are not charging the toothbrush on a metal surface.

Step 1: Overview

Circuitboard with on/off switch, two AA size rechargeable batteries under.

Step 2: Top

This is the top coil, which controls vibrations to the toothbrush head. I know the head has magnets on it, but how does it work...?

Step 3: Getting Ready to Remove Solder

Here are the 8 points that have to be removed from the base. The 4 in a row are the connections for the top head; the 2 under that are the battery power leads. The bottom 2 are the recharger leads. Note all the corrosion...

Step 4: Finally!

Getting all the points loose was difficult, partly because many of the leads had wires soldered to them below the circuitboard and it seemed to replenish the solder I removed. I heat sinked with alligator clips and paper clips in the tighter spots.

Step 6: Corrosion

I tried to get it off with a toothbrush (don't tell my girlfriend!) but had to scrape it instead. Here's what it looked like...

Step 7: Semi-cleaned Circuitboard

And here's what the board looked like after I scraped off the corrosion. It looks like I might have damaged by overheating while trying to remove the solder, too. Beyond hope? If I cleaned it would it still work?

Step 8: Just for Anyone Who's Curious..

Here's what's under the blue capacitor (?) Another note for anyone who's interested in changing the batteries: they are a standard size but they are epoxied into the base with the same stuff that holds the coils. Remove them by cutting away the plastic film surrounding the cells, remove the cells, and then pull out the plastic.

Troubleshooting & repair

Is your product not working as it should? Find troubleshooting articles for any product and specifically for Sonicare toothbrushes, you can start the Warranty Exchange process. To do so, please fill out the model number of your product and click on the result below.

Search for your product

Each product has a unique model number. Click on the button below to locate it for your product:

How long is Philips warranty?

Philips warranties are usually between 12 and 24 months depending on the product you own. To find the exact warranty period for your product and the relevant terms and conditions, please check our. warranty document. 3.

Does Philips offer a warranty?

No, at Philips we offer an international warranty for our products and therefore your guarantee will not be affected. Please contact your local Philips consumer care team where you are located if you have any issues or questions.

How to contact Philips Sonicare?

If consulting this page or the user manual for your product does not resolve the issue, or you determine the brush requires repair or replacement, contact Philips Sonicare on 1-800-682-7664. Most products come with a 2 year warranty from Sonicare.

Why does Sonicare have beeps?

Sonicare handles use beeps as a way of notifying you of certain things going on.

How to change Sonicare toothbrush intensity?

You can change between low, medium and high. To change this, press the mode/intensity button (power button in some instances) to change the setting.

How to fix Sonicare toothbrush head rattle?

If the brush head rattles when in use, tighten the nut further. Remove the clear plastic travel cap from your brush head. Charge your toothbrush for 24 hours and try again. If the problem persists, contact Sonicare.

How long does it take for a Sonicare handle to charge?

If you see the battery indicator light blinking or if you hear a beep it means it is charging.#N#Fully charge the Sonicare handle for 24 hours.

How many times does a Sonicare toothbrush vibrate?

When placing a Sonicare toothbrush onto a charging stand that has already been connected to the power supply the handle will usually vibrate quickly once or twice as well as produce 2 beep sounds to confirm it is now charging on the stand. This is normal behaviour.

How long do you leave the brush handle on a charger?

Any lights on the handle?#N#When a brush handle is placed on the charging stand do any lights flash/blink?#N#If yes, this would suggest the charging stand is functioning correctly.#N#If no, leave the handle on the charger for at least 1 hour and see if the lights are now flashing/blinking.

Step 2

Push the flat edge of a metal or nylon spudger between the seal and the toothbrush body and pry it open. Do this all around the edge until the seal is partially sticking out.

Step 3

Apply pressure to the shaft by pressing it against a firm and flat surface. Continue to apply pressure until the electronics located in the interior are exposed.

Step 6

Rotate the interior of the toothbrush until the screw is facing downward. Slightly shake the interior so that the screw with its accompanying metal part fall out.

Step 7

Use a metal probe to press against the hole located at the edge of the interior. While applying this pressure, pull on the shaft outward. Repeat this step on the opposite side.

Step 8

To reassemble your device, follow these instructions in reverse order.