Repairing Guides

how to repair phonak hearing aids

by Rosario Kuhlman II Published 2 years ago Updated 1 year ago

Phonak Hearing Aid No Sound or Not Working

  1. Replace the Wax Guards. The Phonak hearing aid is equipped with wax guards or filters that are placed inside the receiver. ...
  2. Clean Your Device Properly. The first and foremost reason for no sound issue is the trapped wax inside. ...
  3. ‍3. ...
  4. Reset Your Phonak Hearing Aid. ...
  5. Test the Batteries. ...
  6. ‍6. ...
  7. Check the Compatibility of Your Phonak Hearing Aid. ...

Part of a video titled How to Change the Receiver of Phonak Hearing Aids |
Pull the Phonak receiver. Out take a new phone AK receiver and insert it into the Phonak hearing aidMorePull the Phonak receiver. Out take a new phone AK receiver and insert it into the Phonak hearing aid. Make sure the two pins of the receiver. Fit into the hearing aid.

Full Answer

How long should Phonak hearing aid batteries last?

  • Size 10: 3-10 days
  • Size 312: 3-12 days
  • Size 13: 6-14 days
  • Size 675: 9-20 days

How to get your hearing aid repaired?

  • Internal tubing - This connects the hearing aid to the receiver and can get clogged with wax.
  • Microphone - If you're having trouble with sound, the microphone is likely the culprit.
  • Case - If this is damaged or cracked it will most likely need to go to the manufacturer for repairs.

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What to expect from hearing aid repairs?

Upon assessment, their Beltone Hearing Care Provider will provide their hearing care recommendation and submit the appropriate Beltone hearing aid request to The Beltone Foundation.

How often do hearing aids need repair?

If the hearing aid has already been in use for a long time, you may want to purchase a new hearing aid instead of choosing to repair the broken hearing aid. Hearing aids generally only last for around 5 years, and your device may be reaching the end of its lifetime if you've had it for 3 years or more.


How do I fix my Phonak hearing aids?

0:302:12How to reboot Phonak Marvel hearing devices - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo either way the fix for this problem is to reboot the hearing aid. You will hold the lower buttonMoreSo either way the fix for this problem is to reboot the hearing aid. You will hold the lower button on. The device. So on the back. This is your volume. Control up and down if you do a short press.

How long does a Phonak hearing aid last?

about 3 yearsSignia (Siemens changed names) and Phonak both have rechargeable batteries that also run for 24 hours on a 4 hour charge but will last about 3 years. These both use lithium batteries that are built into the hearing aid permanently so there is no swapping out the battery if you haven't charged the device.

Why is my Phonak not working?

Check if Bluetooth on your smartphone is activated. Make sure your phone and hearing aids are not in flight mode. On Android smartphones- Location Services must be enabled during the initial setup of the app. After the initial setup- Location Services are not required for the app to work.

Why did my hearing aid stop working?

Most likely either the device is truly dead, in which case it will need to be professionally repaired, or the sound is being stopped by some sort of blockage in the sound port of the hearing aid. The most common cause of hearing aids that don't produce any sound is a plugged wax guard or sound opening.

Is it OK to leave a hearing aid charger plugged in all the time?

Always put your hearing aids in the charging station when not in use—even if they have not been fully drained. Constant charging will not drain the battery or shorten the battery life. In fact, the opposite is true. Don't store your hearing aids in an unplugged charging station.

Can you overcharge a Phonak hearing aid?

A: The batteries will not overcharge if left in the charger. It is a best practice to put the hearing aids back on the charger when the hearing aids are not being worn during the day. This will keep the hearing aids turned off and the batteries charged.

Why is my rechargeable hearing aid not working?

Check your batteries Occasionally batteries may be faulty, so if one of your hearing aids is working and the other is not, try out a new battery in that hearing aid. If you have a rechargeable hearing aid, you should check that your device is fully charged.

Why won't my left Phonak hearing aid connect to Bluetooth?

Ask the client to: • check his or her internet connection • check his or her Bluetooth® connection • ask if he or she used new batteries • open and close the hearing aid battery doors or restart them • instruct the client (via phone call) to delete the hearing aids in the app setting and re-pair them again to the ...

What does red light on Phonak hearing aid mean?

What does this mean? A solid red light on the charging base means there is an issue charging the hearing aids. Remove the hearing aids from the charging base, ensure that there are silver-zinc rechargeable batteries in the hearing aids, clean the contacts, and reinsert.

What is the life expectancy of a hearing aid?

three years to sevenHearing aids can last anywhere from three years to seven — for some people, even longer. Variables affecting this lifespan include how well the instrument is built, how well it's maintained, and how much wear and tear it experiences being worn in your ear for many hours a day.

What is the average price of a good hearing aid?

What Is the Average Cost of a Good Hearing Aid? Hearing aid prices range from $399 to more than $6,000 per pair. On average, a good hearing aid will cost between $1,800 and $5,000 per pair. This is a wide range, but it takes into account the discounted prices offered by online carriers.

How do you test if hearing aid is working?

How Do I Know If My Hearing Aid Isn't Working?Make sure the battery door is completely closed and you have a fresh battery in.With the hearing aid turned on, take the hearing aid and cup it in your hand, you or a friend should be able to hear a high-pitched squeal coming from the hearing aid.More items...

What is the best hearing aid on the market today?

A Quick Look at the Best Hearing AidsBest for the Money: Audien Atom Pro.Most Natural Sound: Signia Silk X.Best for Tinnitus: Widex Moment.Best Rechargeable: ReSound One.Best with Fall Detection: Starkey Evolv AI.Best for Severe Hearing Loss: Phonak Naída Paradise P-UP.Most Advanced Smart Features: Oticon More.More items...•

What is the most advanced hearing aid?

The New Oticon Xceed is the World's Most Powerful Hearing Aidproviding 360° access to speech with no directionality limitations.delivering optimal gain with a fitting of 6 dB more stable gain proving up to 20% more speech cues to the brain(ii).More items...•

Why is my Phonak hearing aid crackling?

When a hearing aid produces this crackling sound, it usually means it needs service. It could be as simple as a low battery or build up of moisture or dirt.

How long is the warranty on hearing aids?

All hearing aid repairs come with a full 6 month warranty on all parts and labor. Prior to shipping, if you would like a quote for the hearing aid repair, contact us here or by phone at 1-800-216-8775. Click here to print the hearing aid repair form.

Does volume control work on hearing aids?

Volume control works sometimes and other times doesn’t. Your hearing aid whistles all the time. Hearing aid has gone dead even though you have changed the battery multiple times. The battery door keeps coming off. There is a whistle from your aid but no increase in volume.

Do hearing aids make noise?

There is a whistle from your aid but no increase in volume. The sound doesn’t change when you turn the volume up. Hearing aid has a constant hum or noise. You suddenly have a plugged up feeling when wearing your hearing aids.

Can you recircuit a Phonak hearing aid?

This may include recircuiting the Phonak hearing aid or sending it to the original manufacturer. Either of these options may result in an increase of the cost of the Phonak hearing aid repair. Phonak Hearing aids are an essential part of your life and we are dedicated to returning them to you as quickly as possible!

How to keep hearing aids in case?

When your hearing aids are not in use, it is best to keep them in the drying set. Always carry the hearing aids in their case to protect them from damage and dirt. If you don’t use your hearing aids for a while, please remove the batteries.

How to protect hearing aids from dirt?

Protect your hearing aids from dirt. Always make sure that your fingers are clean and dry before touching your hearing aid. The microphone input is very small and can become blocked through improper handling.

What is the enemy of hearing aids?

Screwdrivers and oil are the enemy of all hearing aids. If they come in contact with the electronic or micro-mechanical systems, it leads to irreparable damage. The delicate technology is very sensitive and can be destroyed though improper handling.

How long should hearing aids be in working order?

General advice. It is important to treat your hearing aid with care. You will keep it in working order for many years and minimize potential problems during everyday use. Hearing aids may be sturdy, but they cannot withstand improper use.

Can you use alcohol on hearing aids?

Never use alcohol, solvents or cleaning agents. Special care products for your hearing aid are available from your hearing care professional, who will also check the devices for ear wax residue and make sure that it is in working order.

Can you leave hearing aids in the bathroom?

Due to the high ambient humidity, you should not leave the devices in the bathroom. Clean your ears occasionally before inserting the hearing aids.Please note that moisture and condensation may damage the electronics in your hearing aids.

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