
Here’s what to do when your printer doesn’t work:
- Look for a loose connection or damaged cable. If you find one, that's likely the problem.
- Check inside the printer for a paper jam.
- If you see paper under the platen or roller, unplug the printer.
- Pull the paper toward you.
- Look at the configurations in the printer software and the drivers. If anything has changed, change it back to the original configurations.
- Clean and lubricate the printer according to instructions in the manufacturer’s manual.
- Delete your most recent print commands.
- Reboot the computer: Turn it off for 10 to 15 seconds and then restart it.
- Hard restart. ...
- Restart your computer. ...
- Check the connections. ...
- Try printing from another computer. ...
- Check for error codes. ...
- Check the print queue. ...
- Double-check what printer you have selected. ...
- See if there are any updates needed.
How to fix a printer that wont print?
a) Open Devices and Printers settings (as the method above shows). b) Right click on your printer in Printers section and select See what’s printing. c) Open Printer menu and then select Open As Administrator. d) Open Printer menu again. Select Cancel All Documents. e) Confirm your action. f) The print queue of your printer is clear. Now check and see if your printer can run normally.
What to do when your printer is offline?
What to do if your printer is still offline
- Restart your printer and computer. Turn your computer and printer off for 30 seconds. ...
- Set the printer as default. Doing so will ensure your computer uses the correct printer for print and scan jobs. ...
- Remove all pending print jobs. ...
- Run the printer troubleshooter. ...
- Disable Use Printer Offline mode. ...
- Remove and reinstall the printer. ...
- Reinstall the drivers. ...
Why is my printer not working?
- If Printers does not show then your printer is either not connected correctly or missing the printer driver. ...
- At this point, we are looking to see if there are any hazard symbols, they will be in Yellow. ...
- Double-click Printers to expand
- The name of your printer should appear, right-click and select Update driver
Who can fix my printer?
Printer Driver problems may occur due to the following reasons:
- The printer driver is configured incorrectly
- The printer driver is not compatible with the installed printer or your version of Windows
- The entry of your printer driver in the Windows registry is incorrect
- Malware has infected your printer driver files

How do I fix printer not printing?
Troubleshooting offline printer problems in WindowsCheck to make sure the printer is turned on and connected to the same Wi-Fi network as your device. ... Unplug and restart your printer. ... Set your printer as the default printer. ... Clear the print queue. ... Reset the service that manages the printing queue.More items...
What are the common problems of printers?
10 Common Printer Problems You Can Fix YourselfPrinter is unresponsive.Printer won't print.Bad print quality.Uncertain about printer security.My printer won't scan.Too many paper jams.Prints too slowly.Printing is too expensive.More items...
Why is my printer not printing even though it has ink?
There are a few things that could be the cause of this problem, including: – Empty ink or toner cartridges that need replacing. – Ink or toner cartridges that have become dislodged from their proper place. – The wrong paper size loaded in the input tray.
How do you fix common printer problems?
Make sure the connection (USB, Wi-Fi, or Bluetooth) is working. Try printing from another computer, if possible, to determine whether the computer or the printer is the issue. Restart both the printer and the device you're trying to print from. Uninstall and then reinstall the printer's software and drivers.
How do you diagnose a printer problem?
Microsoft Windows usersOpen the Control Panel.Click or double-click the Printers, Printers and Fax, or Devices and Printers icon.Right-click the printer you want to test and select the Properties or Printer Properties option. ... In the printer's Properties window, click the Print Test Page button.More items...•
How can you tell if a printhead is clogged?
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it's most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it's time to remove the excess ink.
How do I clean a clogged printer cartridge?
1:294:407 Ways to Clean Blocked Clogged Ink Cartridges - YouTubeYouTubeStart of suggested clipEnd of suggested clipWater. Hold the current head under a stream of hot water for some minutes. Then try the cartridgeMoreWater. Hold the current head under a stream of hot water for some minutes. Then try the cartridge and reinstall in the printer.
How do you clean printer nozzles?
1:332:49How To Clean Printheads - YouTubeYouTubeStart of suggested clipEnd of suggested clipMinutes fold a paper towel up several times pull the cartridge or printhead out of the solution. AndMoreMinutes fold a paper towel up several times pull the cartridge or printhead out of the solution. And dab it against the paper towel until it is relatively dry.
What is a common printer?
Multi Function Printers (MFP) Multi Function Printers are also commonly known as all-in-one printers. With this type of device, your printing, scanning, faxing and photocopying needs are covered! These printers usually come in a variety of sizes with many being small enough to fit onto a small desk.
What are printer error codes?
Printer Status CodesCodeDescription4xxPrinter error - all codes beginning with 4 indicate a failure due to printer error.41xPaper error.410Out of paper.411Paper jam.19 more rows
What can go wrong with a laser printer?
Laser Printer Troubleshooting and RepairBlank pages. The sealing tape or tab may not have been removed from your toner cartridge. ... Black pages. ... Thin, dark, vertical black lines. ... Skewed image/ jamming. ... Faulty registration/jamming. ... Light or faded print. ... Horizontal lines or repetitive defect. ... Background scatter.More items...•
Why won't my printer print?
In many cases, printer won’t print issue comes from faulty drivers. You may need to update the driver or software to fix problems of this kind. In fact, updating drivers is usually an effective way to fix issues on your hardware, such as printer.
Why is my printer not printing?
Another reason of printer not printing is that the print queue includes print jobs that has failed. Therefore the printer gets stuck. You need to clean all print jobs in order to get your printer back to normal.
How to update my printer driver?
It will quickly scan out the drivers you need. In the result, click on the Update button next to your printer. Then you can download the latest and credible driver for your device.
How to find the latest driver for my printer?
To do so, you need to search the website on Google, find the correct result and log in it, and then search the software you need inside the website and find the proper place to download it.
What are the requirements to use Diagnose & Fix?
Review operating system and app version requirements for the HP Smart Diagnose & Fix feature.
Why do I need to sign in or create an account to use HP Smart?
An HP Smart account allows you to print and scan from the HP Smart app, as well as access to premium features such as mobile fax.
Which printers are compatible with the HP Smart app?
To find out if your printer is compatible, go to Mobile printing solutions for HP printers .
What is a printer?
In reference to computing, printers are a peripheral device that produces images of text, graphics, etc. on paper typically. Though many devices are classified as "all-in-ones", with printing, scanning, copying, and faxing capabilities, their ability to print qualifies them as printers.
When did the HP DeskJet come out?
These printers produced high quality images and documents. In 1988 the HP Deskjet was introduced, an inkjet printer, which was lower cost and quality but still decent enough so that the more expensive dot matrix printers were mostly replaced.
Why is my printer offline?
If your printer is connected to your computer via Wi-Fi or an ethernet connection, a network issue could make it appear offline. The steps to check your printer's network settings vary by printer. You'll usually have to use the buttons directly on the printer to navigate its internal menus.
How to check network settings on printer?
The steps to check your printer's network settings vary by printer. You'll usually have to use the buttons directly on the printer to navigate its internal menus. If you're using a USB cable to connect to the printer, make sure it's securely plugged in.
How to wake up a printer when it is in sleep mode?
Before starting with any other step in the troubleshooting process, make sure your printer is turned on and connected to a power source. If the printer is in Sleep mode, you may have to press a button on it to wake it up.
When was the first laser printer made?
HP introduced the world’s first desktop laser printer in 1984, the HP LaserJet, which originally retailed for approximately $3,500. The same year, HP launched the first inkjet printer, the HP ThinkJet, which derives its name from “thermal inkjet.”. In 1987, HP debuted their first color inkjet printer, the HP PaintJet.
When did HP inkjet printers come out?
In 1987, HP debuted their first color inkjet printer, the HP PaintJet. HP launched their mass-marketed DeskJet line of inkjet printers in 1988. HP’s first All-in-One printer, the HP LaserJet 4101 MFP, was released in 1998. In 2006, HP celebrated its sale of the one millionth LaserJet printer.
