how to repair roku remote

How To Fix It When Your Roku Remote Is Not Working

Follow these steps, in order, to get your Roku remote working properly again.

1. Check for a blocked IR (infrared) signal.
2. Check the batteries.
3. Restart the Roku remote and Roku device. Remove the batteries from the remote, then remove the power cable from the Roku streaming device.
4. Re-pair the Roku remote. Repeat the pairing process.
5. Check the HDMI connection. Roku Streaming sticks install in a TV from the HDMI port. ...

Full Answer

How do I reconnect my Roku remote?

click REMOTE at bottom of phone screen. click connect on phone screen. Let it pair with your ROKU TV. Then use the TV roku remote to press the home button for 5 seconds and follow the screen prompts on your Roku TV to re-pair your plugged in Roku wireless speakers.

How do you reset a Roku remote?

To execute a factory reset using the soft method, follow these steps:

• Press the Home button on your Roku remote.
• Scroll up or down and select Settings .
• Select System > Advanced System Settings .
• Select Factory Reset .
• Confirm you want to continue the factory reset and enter the special code provided.
• The factory reset should begin.

How do you fix a Roku remote?

Roku Remote Not Working. If you find your Roku remote not working and a change of batteries did not eliminate the problem, there are a few things we can do. The first suggestion we make after changing batteries is to reset your Roku device. Resetting is a fabulous way to refresh your Roku device and get it back to functioning at its full ability.

Why has my Roku remote stopped working?

• How Do I Fix My Roku That Won’t Turn On? First, make sure that your power cable is connected properly and plugged in. ...
• What Do I Do If My Roku Stops Working? If your Roku has stopped working, try the troubleshooting steps in this guide. ...
• Why Is My Roku Remote Not Working? First, make sure the batteries still work. ...

How do I reset my remote for my Roku?

Press and hold the reset button, which is located in the battery compartment, for about 5 seconds. The pairing light on the remote should start flashing. The re-pairing process may take up to 30 seconds to finish — a notification will appear on the screen when it's complete.

How do I pair my Roku remote?

0:401:53Roku remote pairing and troubleshooting - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd hold the pairing button until the pairing light starts flashing about three seconds this screenMoreAnd hold the pairing button until the pairing light starts flashing about three seconds this screen means success your remote is pairing to your Roku streaming player.

Why wont my Roku remote work all of a sudden?

First, remove the batteries, then re-seat each battery. If the remote is unresponsive, replace the batteries and try again. Reset your Roku box or stick and Roku remote. Remove the batteries from the remote, then remove the power cable from the Roku streaming device.

How do I fix my Roku remote buttons?

0:301:50How to Fix a Stuck Button on Roku Remote - DIY - YouTubeYouTubeStart of suggested clipEnd of suggested clipOpen. Once you're able to take the remote apart the secret to fix this volume button is just to takeMoreOpen. Once you're able to take the remote apart the secret to fix this volume button is just to take it apart and put it back.

Why can't I pair my Roku remote?

If the Roku remote is not pairing, try resetting the Roku remote or swapping the batteries. If that does not work, check if the Wi-Fi is working properly or if there are issues with the HDMI connection.

Why does my Roku Remote not have a pairing button?

The standard IR remote does not come with a pairing button. It is a standard remote that requires you to point it at the Roku device to relay commands.

Why is my remote control not working?

Clean the remote control terminals. The remote control battery terminals may be dirty. Remove the batteries and clean the remote control terminals with a small solution of alcohol, using a cotton bud or soft cloth, then place the batteries back into the remote control. Replace with fresh batteries.

Why is my TV not responding to my remote?

A remote control that will not respond or control your TV usually means low batteries. Make sure you are pointing the remote at the TV. There also may be something interfering with the signal such as other electronics, certain types of lighting, or something blocking the TV remote sensor.

Why is my Roku not responding?

If your Roku device is not working, a simple restart can often fix the issue. You can set your Roku back to its original state by performing a factory reset, but that will wipe all settings, preferences and data from the device.

Can I use my phone as remote for Roku?

The Roku mobile app is a free application for iOS® and Android™ devices that turns your mobile device into a control center for your Roku streaming player or Roku TV™. The Remote feature of the mobile app allows you to control your Roku device without a remote using your phone or tablet.

How do you reset a remote control?

For Android TVs released in 2015 or later, symptoms may improve by updating the software of the remote control....Reset the remote control.Open the battery compartment cover and remove the batteries.Press and hold the Power button for three seconds.Insert the batteries again and close the battery compartment cover.

How to replace Roku remote?

Roku Replacement Remote. If your remote is hot to the touch, stop using it immediately. Place the remote on a non-flammable surface to cool. Once cooled, remove the batteries. Malfunctioning or leaking batteries can cause overheating and can damage or render the remote useless. If this is the case, replace the remote.

Why is my Roku remote not working?

Usually, it's because of something simple, like dead batteries or a blocked signal. Other times, the problem may be with the remote.

Can you use Roku streaming sticks on a TV?

Roku Streaming sticks install in a TV from the HDMI port. If your device is plugged into the HDMI port, you could get some interference. To remedy this, you'll need an HDMI extension, which is available free from Roku. Make sure you have your Roku serial number handy. It should be on a sticker on the device.

Does Roku have a wireless connection?

On Roku players, most have both wired and wireless options. Streaming sticks only have wireless network connectivity. Download the Roku app.

Can you move a Roku stick to a different HDMI port?

It should be on a sticker on the device. You could also move the streaming stick to a different HDMI port if the TV has one to spare. Moving the Roku device to a different HDMI port may mean you'll have to set up the Roku again. However, it may eliminate a faulty HDMI port from the list of potential issues.

What kind of remote is on Roku?

Roku devices come with two different kinds of remote controls. One kind is an infrared (IR) remote and the other is an enhanced “point-anywhere” remote. Before you try to fix problems with your Roku remote, you should figure out which one you have.

How to close Roku app?

On iOS devices with a home button, double click the Home button and then swipe the Roku app to close it. Once it’s closed, tap on the Roku app icon to launch. On iOS devices without a home button, swipe up from the bottom of the screen and slide your thumb or finger to the right in one continuous motion.

How much bandwidth does Roku need?

Roku recommends a minimum download speed of 3.0 Mbps for standard definition and up to 9.0 Mbps for HD content. 4K HDR content may require up to 25 Mbps.

What is the Roku app?

The Roku app for iOS and Android is a must-have add-on for your phone. It can act as a replacement remote control, plus you can add/remove channels, use the private listening function, and cast videos and photos from your phone to your TV.

How to find IP address on Roku?

You can find the IP address by visiting Settings > Network > About on your Roku device. Restart your Roku device and ensure it is connected to the correct wireless network. Restart the Roku mobile app. On iOS devices with a home button, double click the Home button and then swipe the Roku app to close it.

What does 009 mean on Roku?

If you see Roku error code 009, it means that your Roku is successfully connected to your router, but it can’t reach the Internet. If your other Wi-Fi devices are operating normally, restart your Roku. If the other devices can’t connect either, try rebooting your modem and router, and then restart your devices.

Why does my Roku turn red?

If your Roku device sits on top of other equipment or is located in a poorly ventilated space, it can overheat. If this happens, you’ll see an on-screen warning message appear in the top right corner of your screen. Some Roku devices like the Ultra and Roku Express also have a front LED that will turn solid red when they overheat.

How to connect Roku to remote?

To connect your Roku device to an enhanced remote, insert new batteries in the remote. Then turn your Roku device on and place the remote near your device. This will start the pairing process. You will also see on-screen prompts, after which your remote will be ready to use.

How to pair a Roku remote to a TV?

How to Pair Your Roku IR Remote. To pair your Roku IR remote, connect your Roku player to your TV and a power source. Then insert new batteries in the remote and push any button. If your remote is close to the player, the pairing process will start automatically. Plug your Roku device into your TV and a power outlet.

How do you know if you have an IR remote?

You’ll know you have an IR remote if you don’t see a pairing button in the battery compartment. On the other hand, the enhanced remotes usually have a headphone jack, a microphone button, or other features.

How to sync Roku remote without pairing button?

Then try resetting the batteries or adding new batteries. Remove obstructions.

What is the Roku remote?

Two Types of Roku Remote. There are two types of Roku remote controls: the standard infrared (IR) remote, which requires a direct “line of sight” with the Roku player” and the enhanced “point anywhere” remote. You’ll know you have an IR remote if you don’t see a pairing button in the battery compartment. On the other hand, the enhanced remotes ...

Where is the pairing button on Roku?

Locate the pairing button near the bottom of the battery compartment. Depending on the model if your Roku remote, the indicator light might be on the front side of the remote or right beside the pairing button inside the battery compartment.

Can you stream movies on Roku?

A Roku player lets you stream thousands of movies and TV episodes on your TV. But you won’t be able to stream any content if there’s something wrong with your remote control. If you’re having problems with your Roku remote, here’s how to pair it or reset it, no matter what type of remote you have.

How to reset Roku remote?

To reset your Roku remote, you need to take out the batteries, unplug your Roku device and plug it back in, replace the batteries, and hold down the reset button until the remote re-pairs. Here's a step-by-step breakdown: Remove the batteries from your Roku remote. Unplug the power cable from your Roku player, ...

What is a Roku remote?

There are two kinds of Roku remotes: Enhanced remotes: This is a "point anywhere" remote that controls the screen no matter which way the remote is pointed — Roku's "enhanced voice remote" and "gaming remote," as advertised on the Roku website, both fall into this category.

What to do if your infrared remote isn't working?

If an infrared remote isn't working, try replacing the batteries. Most Roku models come with the enhanced remote. These models include the Roku Streaming Stick, Roku 2, Roku 4, Roku Premiere, and Roku Ultra.

How much does a Roku Ultra cost?

The new Roku Ultra finally features Dolby Vision playback. For a limited time, shoppers can pick it up for $70 at multiple retailers.

Where is the pairing light on a Roku remote?

The pairing light is either located in the battery compartment, near the reset button, or on the front of the remote. Quick Tip: If your Roku remote isn't automatically pairing, try manually pairing it or using your phone as a remote.

Can you pair a Roku remote to a new device?

If you want to pair your remote to a new device, you must first reset it. Visit Insider's Tech Reference library for more stories. All Roku media players come with a simple but effective remote control. Though the remote isn't essential — you can also control your Roku via a smartphone app on your iPhone or Android device — it's pretty convenient.