
Check the headphone jack and volume buttons on the phone or tablet. Use the volume up and down keys to make sure they're working. You should also inspect the headphone jack on the phone or tablet with a flashlight and make sure there are no debris or bent pins. If the pins are bent, service is required.
Full Answer
How do I fix the sound on my Samsung Bluetooth headset?
Uninstall the current audio drivers, restart the PC, and then check for drivers. Uninstall any audio or bluetooth drivers that are currently in use, and then reboot the PC. After Windows boots, look for drivers on Windows Update, Samsung Update, and with the manufacturer of the headset. Run the audio troubleshooter.
How to fix Bluetooth not working on Samsung devices?
Another simple solution that you can try when you encounter a Bluetooth problem is to restart your Samsung phone or tablet. All Samsung devices are designed to be forced rebooted if the Power button is pressed and held for about 30 seconds. Some models may only require about 12 seconds to be restarted.
Why can't I hear audio from my Bluetooth or USB headphones?
If you can't hear any audio from your paired Bluetooth or USB headphones you'll need to make sure all the audio related settings are correct. Make sure any wireless devices have a charged battery. Connect your headset. For a USB headset, make sure it is plugged in.
How do I connect my wireless headset to my computer?
Make sure any wireless devices have a charged battery. Connect your headset. For a USB headset, make sure it is plugged in. For a Bluetooth headset, make sure Bluetooth is turned on for both the PC and the headset, and that they have been paired. Select the headset as sound output.

How do I fix my Samsung Bluetooth headphones?
Follow the guide below to disconnect and reconnect your headset.Open Settings and tap Connections.Tap Bluetooth.Turn on Bluetooth and tap Settings, located next to the connected Bluetooth headset.Tap Unpair.Tap Back.Turn on Bluetooth and enable pairing mode on the headset.
Can Bluetooth headset can be repaired?
Many audio and electronics shops will do headphone repairs. If you can't find a local place to do the work, you can look into shipping your headphones to the manufacturer or an independent repair center for a fix. And depending on the problem, your headphones may be covered by a warranty as well.
How do I reset my Samsung Bluetooth headset?
To reset them, turn the headphones off and then on again.Navigate to options in the Samsung Level app. Navigate to and open the Samsung Level app, and then tap More.Select your headphone model. Tap the About section that corresponds to your headphones. ... Reset the headphones. Tap Reset, and then tap OK.
How do I fix my wireless Bluetooth headset?
Check your source. ... Re-pair the headphones. ... Bring the headphones closer to your device. ... Pair individual buds properly. ... Disconnect other devices. ... Update the firmware. ... Turn off any audio processing. ... Adjust your Bluetooth audio codec.More items...•
Why my Bluetooth headset is not working?
If your Bluetooth devices won't connect, it's likely because the devices are out of range, or aren't in pairing mode. If you're having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet "forget" the connection.
Why is one of my Bluetooth headphones not working?
Check the settings Headsets may play only in one ear depending on your audio settings. So check your audio properties and make sure that the mono option is turned off. In addition, make sure that voice levels are balanced on both earbuds.
How do you reset a Samsung headset?
Manually restart your Samsung earbuds To do this, just insert the earbuds into the charging case, and then close the lid. Wait 7 seconds or more, and then remove the earbuds from the case.
How do I refresh my Samsung Bluetooth?
Once you've toggled on system apps, to clear your cache:Go to the Settings on your Android device.Select Apps.Click ⋮ to display your system apps.Select Bluetooth from the list of apps, then select Storage.Tap Clear Cache and exit your Settings.Restart your device and try pairing it to your Square Reader again.
How do I reset my Bluetooth headset?
Bluetooth Headsets: How to Reset the ConnectionDelete the headset from your cell phone's list of paired devices.Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.Re-pair the headset with your phone.
Why my headset is not working?
A common cause of headphone issues is a damaged audio cable. To check if the cable is damaged, put on the headphones, play audio from your preferred source, and gently bend the cable at two-centimeter intervals from one end to the other.
How do I fix my headphones not working?
Restart the device If everything seems to be in order, but your headphone jack is not working, there's another simple fix you can try, which is restarting your device. This can sometimes solve loads of different smartphone-related problems and takes less than a minute to do.
Why did my headphones suddenly stop working?
Earphones/earbuds typically stop working due to wire strain, faulty wiring from the manufacturer, moisture damage, or damage to the drivers that produce the sound. These occurrences may cause shorts in the electrical flow of audio or complete disconnection between the drivers and the audio source.
What to do if Bluetooth is not connecting to Samsung?
Reset app preferences. If your Bluetooth device is still unable to connect to your Samsung device at this point, the next good thing to do is to see to it that you do app preferences reset. Once you’ve done this type of reset, some changes will happen on your device that will reset your preferences for: Disabled apps.
How long does it take to restart Bluetooth on Samsung?
Another simple solution that you can try when you encounter a Bluetooth problem is to restart your Samsung phone or tablet. All Samsung devices are designed to be forced rebooted if the Power button is pressed and held for about 30 seconds. Some models may only require about 12 seconds to be restarted.
Why is Bluetooth misbehaving?
At times, apps or some Android functionalities like Bluetooth may misbehave due to one thing: corrupted system cache.This is a special cache in a Samsung device that’s kept in a certain portion or partition of the internal storage.
What to do if your headphones are not playing?
Perform basic troubleshooting for the headphones. If sound is not playing in the headphones, verify if something is wrong with the headphones themselves or the device they are connected to. In most cases, the headphones will be the source of the problem. Carefully inspect the headphones for damage, software updates, or interference issues.
How to check if your phone jack is working?
Use the volume up and down keys to make sure they're working. You should also inspect the headphone jack on the phone or tablet with a flashlight and make sure there are no debris or bent pins. If the pins are bent, service is required. Please visit the Support Center to request service.
How to check if my tablet has software updates?
Check if there are any software updates for your phone or tablet by navigating to Settings, and then tapping Software Updates or System Updates. If an update is available, install it by following the on-screen prompts.
Can you use a USB headset with a dual adapter?
If you're using a USB headset or adapter, these steps will also be helpful, but you may need to contact the manufacturer for further troubleshooting. When using dual adapters to charge and listen to audio at the same time, the adapter may overheat and cause issues. Use only Samsung adapters and accessories.
How to turn up volume on headset?
If you can select the headset but still don't hear anything, turn up the volume. First, turn up the volume using any volume control on the headset itself. If you still don't hear anything, then left click the sound icon in the notification area, and then use the slider to adjust the volume.
How to fix a sound device that is not working?
If the device is showing in the list but still does not work correctly, right click the sound icon, select Open Sound Settings, and then click Troubleshoot. Follow the on-screen directions.
