
To determine which of these conditions is causing your problem, follow these steps:
- Open the battery compartment on the back of the remote and remove both batteries.
- Press and hold any button on the remote for 20 Seconds.
- Release the button and reinsert the batteries properly. ...
- If the remote works, there was a glitch in the remote that was cleared when you discharged the remote in step2. ...
- Remove the batteries and hold any button for 20 seconds.
- Reinsert the batteries.
- Replace the batteries.
- Clean the transmission window.
- Test the remote sensor with a camera.
- Test the TV with another remote.
Why does my Samsung remote not work?
- Reset your TV and remote
- Replace old remote batteries with new ones
- Re-pair your remote with your TV
- Make sure the remote’s IR sensor works
- Remove possible IR sensor obstructions
- Update your TV’s software to the latest version
- Reset your router/modem
- Calibrate your remote’s touch pad
How to reset a Samsung remote?
Method 5 Method 5 of 5: Using the Service Menu
- Put the TV in standby mode. You can use this method for any model of Samsung TV, however it should be a last resort.
- Press Mute 1 8 2 Power on the remote. Press these buttons somewhat quickly one after another. ...
- Select Reset and press ↵ Enter. To get to the Reset option, use the arrow keys (or channel keys). ...
- Turn the TV back on. ...
How to replace a Samsung TV remote?
Steps
- Remove the batteries and hold any button for 20 seconds. This action will clear (or attempt to clear) any electronic glitches that may be preventing your remote from working.
- Reinsert the batteries. If your remote works now, you'll know it was an electrical glitch and may need to repeat this process later.
- Replace the batteries. ...
How to setup Samsung Smart TV remote?
Note:
- MBR feature is only supported by Bluetooth remote. ...
- Certain external devices connected to the TV may not support the MBR feature.
- Make sure that there are no obstacles in front of the external device or your TV's logo. ...
- The device screenshots and menu are only a sample in English - they are also available in the language of your country.
See more

How do I pair my Samsung Smart TV remote?
On most Samsung TVs, the remote control sensor is located on the lower right hand side of the TV. If not, it is directly in the bottom center. Next, press and hold the Return and Play/Pause buttons simultaneously for at least 3 seconds. Your TV will begin syncing with the Smart Remote.
Why has my Samsung TV remote stopped working?
Batteries that are flat or incorrectly inserted are the most common reason for a remote to stop working or to work intermittently. Pairing is the term for connecting two Bluetooth enabled devices together. If your connection isn't working, re-pairing is a good way to try and fix the connection.
How do I reset my Samsung remote control?
0:000:59Samsung Smart TV: How to Pair, Unpair, & Reset Remote ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipHere's a samsung smart tv i'm going to show you how to reset or pair your remote. Okay now yourMoreHere's a samsung smart tv i'm going to show you how to reset or pair your remote. Okay now your remote should look similar to this right here just fi this tv here is the samsung au 8000 model with the
Why do some buttons on my Samsung remote not work?
If the pointer does not work after replacing the battery, try resetting the remote. To do this, take the battery from the remote and hold down the power button for 10 seconds. Once 10 seconds have passed, release the button and re-insert the battery and see if the pointer on the remote control works.
How do I fix an unresponsive remote?
Section B: Checking items of the remote control (common)Make sure none of the remote buttons are jammed.Reset the remote. ... Clean the remote control terminals. ... Replace with fresh batteries. ... Perform a power reset on the TV. ... For Android TV/Google TV: symptoms may improve by updating the software of the remote control.More items...•
Why is my remote not working even with new batteries?
If no light appears when you have tried ALL the buttons, and as you have replaced the batteries, make sure that the battery connection terminal in the remote are clean and bright and that the batteries are held "snugly" in position not loose. If all OK then the remote is faulty.
Why is my TV not responding to my remote?
A remote control that will not respond or control your TV usually means low batteries. Make sure you are pointing the remote at the TV. There also may be something interfering with the signal such as other electronics, certain types of lighting, or something blocking the TV remote sensor.
How do I reset my remote?
For Android TVs released in 2015 or later, symptoms may improve by updating the software of the remote control....Reset the remote control.Open the battery compartment cover and remove the batteries.Press and hold the Power button for three seconds.Insert the batteries again and close the battery compartment cover.
How do I factory reset my Samsung Smart TV Smart remote?
Method 3: Reset Samsung Smart TVsNavigate to the 'Menu' area of your remote control.Select 'Settings' from the drop-down menu and press 'Enter'.Then, pick Support> Enter > Self Diagnosis> Enter to complete the process.Now press the Reset key followed by entering.More items...
Why is my TV not responding to the remote?
Perform a power reset. If the issue is caused by an external factor, such as network service, data broadcasting, or connected devices, it may be improved by a power reset. For Android TV™ or Google TV™ models, unplug the power cord, wait two minutes, and then plug it in.
How can I control my Samsung TV without the remote?
Just long-pressing the center button will turn on the Samsung TV without a remote. At times, the TV Controller button is located in the middle of the front portion of the Samsung TV. You will find about five buttons. Long press the center button, and this will turn on the TV.
How do I reset my TV remote?
For Android TV models, refer to the How do I power reset my Android TV article....Reset the remote control.Open the battery compartment cover and remove the batteries.Press and hold the Power button for three seconds.Insert the batteries again and close the battery compartment cover.
How do you reset Samsung Smart TV?
Factory reset the TV You can restore all TV settings (excluding the network settings) to their factory defaults. Open Settings, and then select General. Select Reset, enter your PIN (0000 is the default), and then select Reset. To complete the reset, select OK.
What to do if your remote won't work?
If it is the remote, it may need a pair of fresh batteries or a reset.
Why won't my remote work on my TV?
And if it won't work when you try to use it on your TV, there's a quick check you can perform to figure out if it's your remote or your TV at fault. If it is the remote, it may need a pair of fresh batteries or a reset.
How to fix a Samsung remote that is not working?
If your Samsung remote is not working, remove your remote’s batteries, unplug your TV and wait 60 full seconds. While you wait, press and hold the power button down on your remote. Finally, plug your TV back in and replace your remote batteries. Your remote should work now!
How long do you hold the Pause and Return buttons on a remote?
Hold both the Return and Play/Pause buttons on your remote for 5 seconds.
What type of beam does a TV remote use?
Your remote and TV both use an infrared beam to send and receive signals.
Does Samsung have software updates?
Samsung may periodically release software updates for your smart products. While most updates are completed automatically, there may be times when you need to manually check for an update.
Can a remote be unpaired?
Over time, your remote can become unpaired with your TV. Pairing is the term for your remote and TV being linked together, so your TV knows which remote to respond to.
Does Samsung Smart Touch remote lose sensitivity?
It’s not uncommon for a Samsung Smart Touch remote to lose its sensitivity with repeated daily use.
How to test ant remote?
If you have ant digital camera (including a camera phone), you can test any remote. To test the remote, follow these steps: 1) Turn your camera on. 2) Aim the remote at the lens of the camera from about 6-10 inches away. 3) Press any button on the remote.
Can you test a second remote on a TV?
If the TV has another remote that is known to work on this TV, you can test that remote on the TV. To test a second remote on the TV, follow these steps:
How to use Samsung smart TV remote?
Here's some of the ways you can use your phone as a remote: The Samsung SmartThings app lets you control your TV no matter where you are. Connect your phone to your TV, and then navigate to the Smart Things app. Select your TV from the list of available devices. From there, you can use the remote control features.
What happens if you lose your TV remote?
If you've set this up and given permission before, or you still have your remote, it's a breeze. But if you've lost your remote, when your TV asks permission for your phone to connect you can use the controls on your TV to give it. (See your user manual for instructions.)
Does Samsung TV have universal remote?
Most universal remotes will work with your Samsung TV. Visit Amazon to check out available universal remotes. Make sure the remote says it is compatible with Samsung before you buy it.
Does Samsung TV remote work with Amazon?
Most universal remotes will work with your Samsung TV as well , such as those found on Amazon or possibly even the remote that was included with your cable or satellite box. If you buy a universal remote, make sure the remote says it is compatible with Samsung before you buy it.
Can you use a Samsung remote on an older TV?
Do you have an older Samsung TV at home? Did you know that you can use the remote from ANY Samsung TV to perform at least a few functions. Even if the remote you are missing is a Smart Remote, an older IR remote from a Samsung TV should be able perform most of the following functions:
Can you use a universal remote to control a Samsung TV?
Universal remotes are generally used to control multiple devices and will work on most major TVs and home electronics. You can buy a universal remote to control your Samsung TV, though you may already own one if you have a cable or satellite set top box, Roku player, Fire TV, or a game console remote.
Connect the Samsung Smart Remote to your TV
Point the Smart Remote at the remote control sensor on the TV. On most Samsung TVs, the remote control sensor is located on the lower right hand side of the TV. If not, it is directly in the bottom center.
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
