- Reset Settings to Solve iPhone Truedepth Camera Not Working. If you’re having an issue with your Truedepth camera, the first thing you should try doing is to reset your ...
- Reset Face ID to Fix True Depth Camera Not Working. ...
- Restart iPhone for Face ID Not Working Truedepth Camera Issue. ...
- Remove Camera Cover to Fix Truedepth Camera Not Working after Water. ...
- Make Sure Your Face is Not Blocked. If your nose, mouth, and eyes aren’t completely visible to your Truedepth camera, Face ID won’t work in this situation.
- Add An Alternate Appearance. If you’ve got a personality that can look completely different from what you’ve set in a Face ID, you can add an alternate appearance to ...
- Put the iPhone in Flight Mode. You can try putting your iPhone into flight mode to eliminate the error messages you’re receiving. ...
- Enable Airplane Mode to Fix Truedepth Camera iPhone X Not Working. ...
- Set Up Face ID in Airplane Mode. It has been noted that setting up Face in Airplane helped the users to fix Truedepth camera issues. ...
- Restore Your iPhone via iTunes. You can try restoring your iPhone via iTunes to fix the issue you’re dealing with. ...
Full Answer
How to fix TrueDepth camera not working?
Airplane mode can be used to fix your Truedepth camera and get it working again, and all you need to do is choose the Face ID and passcode icon after going to Settings. You then need to click the “Delete Face” icon after clicking on Face ID.
How does Apple’s true depth camera Face ID work?
Apple’s True Depth Camera Face ID uses what Apple calls a “TrueDepth Camera” to capture your face. This TrueDepth Camera isn’t a single camera on your phone; rather it’s a combination of your iPhone’s light and infrared projectors and sensors. All of these take images of your face and provide data.
How do I remove the TrueDepth camera from my iPhone?
Use tweezers to carefully unhook the TrueDepth camera and Face ID unit. Heat the glued flex cable and loosen it bit by bit with a steel spatula until you can remove the entire unit from your iPhone.
What is the TrueDepth camera in iPhone used for?
TrueDepth camera in iPhone helps you set up a Face ID by capturing the face data. The role of the camera is to analyze your face and then establish a Face ID lock appropriately. 2. Can the TrueDepth camera be replaced?
How do I fix my TrueDepth camera?
2:245:32A Problem Was Detected With the TrueDepth Camera. Face ID has ...YouTubeStart of suggested clipEnd of suggested clipAvailable it might not be available depending on the the issue a again how bad it is so you're goingMoreAvailable it might not be available depending on the the issue a again how bad it is so you're going to want to reset the face id. So it will delete your face id.
What do you do when TrueDepth camera is not working?
Ensure that your iPhone or iPad is updated to the latest version. You can go to Settings > General > Software Update to update your device. Updating may fix your issue. An update may fix the problem for you if you are having a software issue.
Can you replace TrueDepth camera?
As we explained in February, Apple can now just swap out the TrueDepth camera system, leaving the rest of the iPhone intact.
How much does it cost to get TrueDepth camera fixed?
However, going for the full replacement is a costly process as most users who own the iPhone X today don't have its warranty in place. They may have to pay as much as $549 (roughly Rs. 41,700) for replacing their iPhone at an Apple Authorised Service Provider.
Can Face ID be repaired?
MacRumors has learned that Apple and authorized repair centers can now repair Face ID on the iPhone X without requiring a full-on replacement. Your much-loved handset should otherwise remain intact. The initial program only offered these more targeted repairs for the iPhone XS and newer models.
Why did Face ID stop working?
In fact, the two most common reasons Face ID stops working is because your iPhone has been dropped or the screen was repaired by someone who damaged the Face ID components in the process. If this is the case, you will likely need to schedule for a repair, or consider replacing your device with something new.
Is Truedepth camera covered under warranty?
Answer: A: The camera is covered during the warranty period against manufacturing defects just like the rest of the iPhone.
How much does Face ID repair cost?
But most iPhone X users today probably don't have an active AppleCare warranty since the device's 2018 discontinuation, meaning that a full replacement would cost them $549.
Can iPhone 11 Face ID be repaired?
Apple Can Now Repair Face ID On Your iPhone Without Replacing the Entire Phone. Apple and its service partners can now repair Face ID on an iPhone without replacing the entire device, allowing the company to offer cheaper and more environmentally sustainable means of device repairs to customers.
Where is the true depth camera located?
0:315:44a problem was detected with the true depth camera - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt's something to do with the front camera which is located on the front of your phone now that isMoreIt's something to do with the front camera which is located on the front of your phone now that is the camera that recognizes. Your face so you can unlock the phone. Now what we need to do is we need
How do I use TrueDepth camera on iPhone?
The TrueDepth camera is intelligently activated; for example, by tapping to wake your screen, from an incoming notification that wakes the screen, or by raising to wake your iPhone. Each time you unlock your device, the TrueDepth camera recognizes you by capturing accurate depth data and an infrared image.
How much does it cost to fix Face ID?
But most iPhone X users today probably don't have an active AppleCare warranty since the device's 2018 discontinuation, meaning that a full replacement would cost them $549.
What is TrueDepth camera system?
Apple's TrueDepth camera system replaces the front facing camera on the iPhone X and later. In addition to a 7 megapixel (MP) camera for photos, the system features several components dedicated to capturing 3D information for Face ID authentication and Animoji.
Does iPhone 11 have true depth camera?
TrueDepth Camera and Face ID. Face ID, introduced in 2017, is the biometric authentication system used in the iPhone 11, which features a notch housing the TrueDepth camera system that enables Face ID. In the iPhone 11, the TrueDepth camera system has been improved with new hardware.
Enable Airplane Mode, Restart and Update the Device
Put your iPhone into Airplane Mode, wait for 30 seconds, and then turn it off. Wait again for another 30 seconds, and then turn on the device. Check if the error persists. Hopefully, resetting your connection to Apple’s servers solves the problem.
Set up Face ID in Airplane Mode
Other users said they solved the problem after resetting Face ID while in Airplane Mode.
Reset iPhone Settings
Erase all of your iPhone’s settings, and check if this method solves the problem.
Restore Your iPhone via iTunes
Try restoring your iPhone using iTunes. If this is a software-related issue, restoring your device should strike the software problem off the list. Some users suggested not using the backup option when restoring your device. Sometimes, your backup can get corrupted. If you use corrupted backup data to restore your device, the problem won’t go away.
Go to Apple Store
If you suspect the TrueDepth camera issue is caused by faulty hardware, book a Genius Bar appointment. Hopefully, Apple’s skilled technicians will be able to fix the problem.
Conclusion
If your iPhone’s TrueDepth camera stopped working and you can’t use Face ID anymore, reset Face ID, enable Airplane Mode, and set up Face ID in Airplane Mode. Additionally, reset your iPhone settings and restore your device via iTunes. If nothing’s working, book a Genius Bar appointment.
Required tools
You need a flat but stable tool such as a pick to pry out parts that are glued in place.
Switching off your iPhone X
Turn off your iPhone X before making repairs to protect it from potential damage. To do so, press the standby button and one of the two volume buttons simultaneously for about three seconds.
Heating up the display
iPhone X is opened via the display. Since it is strongly glued to the rest of the case, you have to heat the glue first to be able to remove the display.
Detaching the display
Once the iPhone X has been opened, no warranty can be given for waterproofness. Also the warranty for protection against dust and splashing water of the IP67 classification expires.
Opening the display
To avoid overstretching the sensitive flex cables connected to the display, you should not completely fold the display over while it is still connected.
Disconnecting the display connectors
The display is attached to the rest of the iPhone X via three connectors.
Removing the TrueDepth camera
The TrueDepth camera forms one unit with the infrared sensor and the Face ID. It is hooked into the rear case on both sides. The integrated flex cable is glued to the bottom of the back cover.
Wondering How Face ID Works?
Part of the reason why Face ID fails is due to the technology that powers it.
Troubleshooting Face ID Not Working
This action removes all stored wifi passcodes and returns all features to factory defaults. It does not delete any data like photos, messages, and so forth
Any Recent Water Damage On Your iPhone?
The LCI activates when it contacts water or a liquid containing water. The indicator’s color is ordinarily white or silver, but when it contacts water or a liquid containing water, it turns red
Try Restoring Your iPhone
If all the tips listed above didn’t help get your Face ID working again, some readers find success by restoring their iPhones using iTunes or iCloud.
Reported Problems With The TrueDepth Camera Powering Face ID
There are reports of users experiencing FaceID issues when their iPhone’s TrueDepth camera experiences anomalies. In particular, it seems the rear camera configuration causes problems with the TrueDepth camera’s Face ID system.
iOS 12 Face ID Improvements
iOS 12 brings additional improvements to the Face ID feature regarding performance and reliability. In our testing, we have found the unlocking feature more responsive than before.
