- Perform a system reboot to your Xfinity device.
- Reset your Xfinity remote to default settings.
- Reset your Xfinity box.
- Remove any obstruction blocking any signals.
- Change the batteries of your Xfinity remote.
- Check for the unresponsive remote buttons.
- Unpair and re-pair your Xfinity remote to your TV box.
- Contact Xfinity live support to get their guidance.
- Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green.
- Press 9-8-1.
- The LED will blink blue three times to indicate that the remote was reset.
How to fix Xfinity remote not working issues?
Xfinity Remote Not Working
- Reset Remote & Pair to Cable Box. To reconnect the Xfinity remote you will need to factory reset it and pair it to your cable box again.
- Clean Remote Buttons. ...
- Change the Batteries. ...
- Reset Cable Box. ...
- Confirm Remote’s IR Sensor Is Working. ...
- Remove Obstacles that Could be Blocking IR Signals. ...
- Contact Xfinity Support for a Replacement. ...
Why did my Xfinity remote stop working?
- Think beyond the limitations or the conditions in your environment
- Remember Your thoughts have an effect on your brain your body and your life.
- Shift habits, perceptions, and ingrained unconscious programming ( stop the voices that say, "You are not good enough", "You can't do this" etc etc
How to fix your Xfinity remote to cable box?
Xfinity remote not working – the reasons behind it
- An issue with the remote program. After purchasing a new remote, you will have to program it, so it should work with the box. ...
- An issue with the device itself or the app. In some instances, the device can malfunction, or there can be a communication issue related to the app.
- The batteries of the device are dead. ...
- Physical damage to the device. ...
Why is my Comcast remote not working?
XR2 Models
- On the side of the remote, press the Setup button.
- Wait for the LED light to go from red to green.
- Once the LED light is green, enter the code 9-8-1.
- The LED light will flash green three times when the remote has been reset.
- Reconnect the remote to the tv. ...
How do I pair my Xfinity remote with my TV?
Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.
Why my Xfinity remote is not working?
Change the batteries in your Xfinity Remote and then try pressing a button again. On the other hand, say you've pressed an unresponsive button and you do see the LED flashing, if you notice that it's flashing red five times, it means that your remote batteries are running very low.
How do I get my Comcast remote to work again?
For Xfinity Remotes that have a Setup button; press it, then input 9-8-1 to reset the remote. For the Xfinity remotes that don't have the setup button, press and hold the A and D buttons, followed by pressing 9-8-1 to reset the remote.
Why won't my Xfinity remote change channels?
If your Xfinity remote won't change channels, try checking for any connectivity issues with your Xfinity remote. Also, check the compatibility of the remote with the set-top box. If that does not fix it, replace the batteries of your Xfinity remote. Let us look at the different methods to help us fix this issue.
Why is my TV not responding to the remote?
Perform a power reset. If the issue is caused by an external factor, such as network service, data broadcasting, or connected devices, it may be improved by a power reset. For Android TV™ or Google TV™ models, unplug the power cord, wait two minutes, and then plug it in.
How do you reset a remote control?
For Android TVs released in 2015 or later, symptoms may improve by updating the software of the remote control....Reset the remote control.Open the battery compartment cover and remove the batteries.Press and hold the Power button for three seconds.Insert the batteries again and close the battery compartment cover.
How do I resync my Xfinity XR15 remote?
Simultaneously press and hold the A button [triangle] and the D button [diamond] until the status light on the remote changes from red to green. This takes about five seconds. Press 9-8-1 on your remote to complete the factory reset. Once this is complete, you can retry pairing your XR15 remote.
How do I pair my Xfinity xr2 remote to the box?
Pair to a TV BoxWhile the TV is on, press and hold the Setup button on the remote for 3 seconds until the All Power button changes from red to green.Enter the first 5-digit code listed for the TV manufacturer. Note: The All Power button should blink twice.Aim the remote at the TV, and press the Power button.
What do you do if your TV is stuck on one channel?
You might try this: Hit the Mute and Enter buttons at the same time. RF will show up on the screen and then hit OKAY. Might try: Hole the ENTER button and wait for the red light to flash 2 times and release. Then press the Enter button once.
Why is my Xfinity stuck on one channel?
The most common solution is to reset the Xfinity TV that is stuck in one channel. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off.
What do you do if your TV wont change channels?
What Do You Do If Your TV Won't Change Channels?Change the batteries in your remote.Replace the Remote if it's worn out.Ensure that nothing is blocking your television from receiving the commands from your remote.Check if the channel you want to put on is available in your region.Deactivate any channel lock.More items...•
Swap Out Your Remote for a New One
We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Store near you.
Program Your New Remote
You'll need to program your new remote to work with your TV and other equipment. You'll find detailed instructions using our online programming tool at customer.xfinity.com/remotes.
Reset Remote & Pair to Cable Box
To reconnect the Xfinity remote you will need to factory reset it and pair it to your cable box again. Luckily, the process is very simple, and re-establishing the connection can sometimes fix issues with the remote.
Clean Remote Buttons
There’s a good chance one of the buttons on your Xfinity remote is stuck, which is creating problems. Buttons can get stuck for a number of reasons, the most likely is a spillage, dust, or other debris.
Change the Batteries
If the remote is completely unresponsive with no LED lights, the problem could be it is out of battery.
Reset Cable Box
Software issues with the cable box can cause the Xfinity remote to stop working. Most Xfinity boxes come with a physical reset button that you need to hold down for 5 seconds.
Contact Xfinity Support for a Replacement
If you tried all of the fixes above and your Xfinity remote is still not working, the last option is to contact Xfinity customer support for a replacement remote.
How to reset a Sony TV remote?
To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.
What does it mean when you pair a remote to a TV?
Pairing the remote to a TV Box means that the remote will control only that box unless it's then paired to a different box. If you have multiple TV Boxes and have paired your remote to one of your TV Boxes, make sure that you're using the remote that's paired to that specific TV Box.
Xfinity Remote Not Working
The Xfinity remote is required to use your Xfinity device. Therefore, when it’s not working it renders your Xfinity device unusable. There are some easy fixes that can be causing the issue, here’s what they are.
Xfinity Remote Keeps Blinking
When using your Xfinity remote the LED light at the top of the remote should only blink once. However, if it keeps blinking here’s what causes it and how to fix it.
How to reset Xfinity remote?
Use the below steps to troubleshoot Xfinity remote unresponsive buttons: 1 Grab your Xfinity remote and press any button on it. 2 If you don’t see the LED flashing, probably battery has drained out. Use a new pair of batteries and try again. 3 If you observe LED flashing 5 times on any button press, your remote battery are low and needs to be replaced.
What happens if you reset your remote?
It is important to note that if you reset your remote, you will have to reconnect it to all of your devices and change your settings back to your preferences, but if it helps you gain voice control, it is worth the extra steps.
Why does my remote light flash 5 times?
If you observe LED flashing 5 times on any button press, your remote battery are low and needs to be replaced. The above steps would definitely make your remote buttons responsive again. But if buttons are still unresponsive, there must be a hardware fault and your remote needs to be replaced.
Can Comcast send you a new remote?
If you have checked everything else and you believe you are dealing with a faulty piece of hardware , you can contact Comcast, and they should be able to send you a new remote to replace the faulty one.
Can a Comcast remote be faulty?
There is always the possibility that you have a faulty remote control. Though Comcast tries its best to provide high-quality and well-functioning products, occasionally, faulty hardware slips through the cracks.
Why Is My Xfinity Remote Not Working?
Sometimes simple household tech-related items stop working for no reason (or for a reason you’re unfamiliar with). When your Xfinity remote isn’t functioning at its best, there are several possible causes to examine.
How to TroubleShoot the Xfinity Voice Remotes
As far as troubleshooting goes, you can follow these steps to both setup and reset your Xfinity Voice Remotes.
How to TroubleShoot the Xfinity XR2 Remote
The Xfinity XR2 remote is similar to the XR5 but without motion-detecting features.
How to TroubleShoot the Xfinity Digital Adapter Remote
The Comcast Polaris Digital Adapter remote is older and more simplistic but still works great for Xfinity televisions. It’s able to control your TV’s adapter, power, and volume.
Related Questions
There are a couple of different red-light codes that may appear on your Xfinity remote. They are a single red blink, a double red blink, or blinking red 5 times.
How many times does Xfinity remote reset blink green?
Then you are going to enter the code 9-8-1 while still looking at the LED light. If it flashes green two times, then you were successful in doing Xfinity remote reset.
What does a factory reset do on a remote?
A factory reset essentially erases every setting and pairing that you have with the remote and resets it back to the original settings as if you have just taken it out of the box. Doing a factory reset may sound a lot more complicated than just buying a new remote, but it could save you money and time in the end.
What does 9-8-1 mean on a remote?
You should notice that the LED light changes from green to blue. This signifies that the remote has successfully been reset to its original factory settings.
Does Xfinity remote have a reset button?
If you are using the newest model of the Xfinity remote, the XR15, you will notice that it does not have a setup button and you will need to follow different steps to perform a factory reset.
Does Xfinity have a setup button?
Xfinity remote comes both with setup button and without setup button. You can check the below image of the remote where setup button is available. If you can’t find a setup button on your remote you can use Xfinity and Info button together. Image credit – Support.com.
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About This Article
This article was written by Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field.
