Repairing Guides

how to repair your airpods pro

by Dr. Randi Harvey IV Published 3 years ago Updated 2 years ago
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You might need to reset your AirPods if they won't charge, or to fix a different issue.
  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info button next to your AirPods.
Mar 25, 2022

Can AirPods be repaired?

If your AirPods or Charging Case get damaged accidentally, you can replace the damaged item for an out-of-warranty fee. If you lose an AirPod or your Charging Case, we can replace your lost item for a fee.

How do I fix my AirPod Pro not working?

If your left or right AirPod isn't workingMake sure that your charging case is fully charged.Place both AirPods in your charging case and let them charge for 30 seconds.Open the charging case near your iPhone or iPad.Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .More items...•

Is Apple still replacing AirPods Pro for free?

Apple or an Apple Authorized Service Provider will service the affected AirPods Pro (left, right or both), free of charge.

Is AirPod repair free?

Apple has admitted to “a small percentage” of AirPods Pro units manufactured before October 2020 experiencing specific sound issues. If your AirPods Pro were made in the affected date range, you can get them replaced at your local Apple store for free.

Why is only 1 of my AirPods working?

Your problem could be this setting is out of balance and sending all sound to only one AirPod. To fix this, go to Settings > Accessibility > Audio/Visual > find the Balance slider and move it to the center.

How do I factory reset my AirPods?

Here's how you can factory reset and disconnect AirPods from all devices without using your phone:Place both AirPods into the charging case. Open the lid. ... Locate the Setup button on the back of your AirPods case. Locate reset button.Press and hold the Setup button for 15 seconds. ... Close the lid.

How do I fix my AirPod?

You might need to reset your AirPods if they won't charge, or to fix a different issue.Put your AirPods in their charging case, and close the lid.Wait 30 seconds.Open the lid of your charging case.On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info button next to your AirPods.More items...•

How much is it for just one AirPod?

$69Yes, single AirPods can be purchased through Apple. At the time of publication, a single AirPod costs $69, and a single AirPod Pro costs $89.

Are AirPods Pro waterproof?

In a word, no. No version of AirPods — standard AirPods, AirPods Pro, AirPods Max — are waterproof. Charging cases and Smart Cases are not waterproof, either.

How long is AirPod pro warranty?

Apple's One Year Limited Warranty The good news is that all AirPods are covered by a manufacturer's warranty for one year from the day of purchase. The bad news is that the warranty covers precious little. A lot of potential problems will incur an out-of-warranty fee.

What's wrong with my AirPod pros?

Apple has stated that a “small percentage” of AirPods Pro units are encountering sound issues and offering to replace them for free. Issues that may arise from the defect include: Crackling audio and static sounds—particularly in loud environments, when exercising, or while talking on the phone.

Why are my AirPod pros connecting but not working?

If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, click the X to the right of your AirPods to remove them from the list. Close the lid, wait 15 seconds, then open the lid.

Why is AirPods Pro not connecting?

If your AirPods won't connect, follow these steps: Close the lid for 15 seconds, then open it. Press and hold the setup button on your charging case and count to 10. The status light should flash white, indicating that your AirPods are ready to connect.

Why is my AirPod Pro case not lighting up?

0:242:40How To FIX AirPod Case Not Showing Any Lights! - YouTubeYouTubeStart of suggested clipEnd of suggested clipOr nothing is happening well it means your airpods are dead. So all you have to do in this case isMoreOr nothing is happening well it means your airpods are dead. So all you have to do in this case is to literally just charge your airpods.

What are the service options for my AirPods?

Carry-in repair. Take your AirPods to an Apple Store or an Apple Authorized Service Provider. You’ll need your serial number, so be sure to bring...

How long will my AirPods service take?

You should receive your replacement AirPods or Charging Case within a week. Check the status of your service request

How much does it cost to repair or replace my AirPods?

If you need service for your AirPods or Charging Case, there's no charge if the issue is covered under the Apple One Year Limited Warranty, AppleCa...

AirPods and AppleCare+

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...

How to fix AirPods that won't charge?

You might need to reset your AirPods if they won't charge, or to fix a different issue. Put your AirPods in their charging case, and close the lid. Wait 30 seconds. Open the lid of your charging case. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the "i" icon next to your AirPods. (If you don't see your AirPods in Settings ...

How to get AirPods to work on iPhone?

On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the "i" icon next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.) Tap Forget This Device, and tap again to confirm.

How to replace an AirPod?

Choose the Bring in for Repair option to find a local Apple Store or Authorized Service Provider to replace the affected AirPod. You can alternatively choose to Talk to Apple Support Now, and mail in your malfunctioning pieces for analysis and replacement.

What to do if you accidentally misplaced your AirPods?

Thankfully, if you've accidentally misplaced one of your AirPods, iOS 10.3 and Apple's Find My iPhone app will let you hunt it down as long as you're within Bluetooth range.

Why do my AirPods stop charging?

You may lose sound quality or your buds may stop charging if your earbuds get too grimy ; to fix these issues, you can clean your AirPods in a few easy steps.

What is the best wire free earbud?

11 Jan 2018. Apple's AirPods are the best wire-free earbuds on the market, but their small size and complex electronics makes them prone to loss or occasional damage. If you're having difficulty with your AirPods turning on or playing correctly, here are the best ways to repair — and, worst case, replace — your beloved buds. ...

Why are AirPods 3 moving to China?

Digitimes: AirPods 3 production moved to China because of COVID surge. A new Digitimes report claims that the assembly of Apple's next generation of AirPods has been moved to China because of a surge in COVID-19 cases in Vietnam which is affecting suppliers. A MOBA for Everyone.

What happens if you lose your AirPods?

There's no getting around it: the AirPods are small. It's what happens when you chop the cord off a set of in-ear buds; they don't have much mass, and if you don't remember to store them in their pillbox case, you may find yourself frantically searching for an earbud or two.

How much does it cost to replace a bud?

If it's just the battery that's affected, you can replace a single bud (or the case) for $49 each.

How to replace an AirPod?

Choose the Bring in for Repair option to find a local Apple Store or Authorized Service Provider to replace the affected AirPod. You can alternatively choose to Talk to Apple Support Now, and mail in your malfunctioning pieces for analysis and replacement.

What happens if your AirPods Pro case breaks?

If one of your AirPods Pro earbuds (or the case itself) breaks due to manufacturing defect within the first year of owning it, you should be able to get Apple to replace the affected piece (s) for free.

How much does it cost to replace a bud?

If it's just the battery that's affected, you can replace a single bud (or the case) for $29 each.

Do you have to buy a new AirPods if you lost them?

Whether you've destroyed or lost your AirPods, you don't have to buy a whole new set to make them shiny and new again.

Can you get leather bands for Apple Watch?

You can get a stylish leather band for your Apple Watch no matter your price point. Here are some options.

Is AirPods wire free?

Source: Apple. Apple's AirPods are the best wire-free earbuds on the market, but their small size and sophisticated electronics make them prone to loss or damage. If you're having difficulty with your AirPods Pro turning on or playing correctly, here are the best ways to repair or replace your beloved buds.

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Background and Identification

The Apple AirPods Pro were announced and released in October 2019 as a premium version of Apple’s popular AirPods. The AirPods Pro feature active noise cancellation, adaptive EQ, Transparency mode, and an IPX4 rating. They also have a shorter stem than the original AirPods, and include silicone earphone tips.

How Do I Fix My AirPods When Only One Works?

If one of your AirPods isn't working, there are lots of ways to fix it. We've listed the possible fixes below, from simplest to most complex. Try them in this order to fix your AirPods.

How to fix AirPods not sending audio?

In that case, try resetting Bluetooth. On an iPhone, iPod touch, or iPad, go to Settings > Bluetooth > move the Bluetooth slider to off/white, wait a few seconds, and move it back to on/green. Restart Your Device.

How long do you hold down the AirPods case?

When you hold down the button on the AirPods case, hold it for about 15 seconds until the light flashes amber and then white. Then let go and follow the onscreen instructions.

How to get AirPods to forget device?

It's time to set up your AirPods again. To do this on an iPhone, iPod touch, or iPad, go to Settings > Bluetooth > tap the i next to the AirPods > Forget This Device > Forget Device. That removes the AirPods from your device.

Why are my AirPods playing in one ear?

When your AirPod is playing in only one ear, something's wrong. The causes can range from the reasonably simple (low battery charge or dirty AirPods) to the pretty complex (problems with network or audio settings). Given that, there's no one cause for this AirPods problem, and there's no single fix, either.

How to reset Bluetooth settings?

To reset Network Settings, go to Settings > General > Reset > Reset Network Settings . Check Stereo Balance.

What to do if AirPods aren't working?

If an AirPod still isn't working, reset your AirPods.

How to test AirPods?

If there's no sound in one AirPod 1 Make sure that your charging case is fully charged. 2 Place both AirPods in your charging case and let them charge for 30 seconds. 3 Open the charging case near your iPhone or iPad. 4 Check the charge status on your iPhone or iPad to make sure that each AirPod is charging . 5 Put both AirPods in your ears. 6 Play audio to test both AirPods. 7 If an AirPod still isn't working, reset your AirPods.

How to check if AirPods are charging?

Check the charge status on your iPhone or iPad to make sure that each AirPod is charging . Put both AirPods in your ears. Play audio to test both AirPods. If an AirPod still isn't working, reset your AirPods.

How to clean AirPods Max?

Clean your AirPods Max. Don’t run your AirPods Max under water. Use a soft, dry, lint-free cloth. Wipe them clean with a cloth slightly dampened with fresh water and dry with a soft, dry, lint-free cloth. Do not attempt to use them until they're completely dry. Make sure not to get any liquid in the openings.

How to clean mic and speaker mesh?

Clean the microphone and speaker meshes gently with a dry cotton swab. Remove any debris from the meshes with a clean, dry, soft-bristled brush.

How to clean a soiled headband?

Dip a lint-free cloth into the soapy water solution, wring it out slightly, and rub the cloth on the cushions and headband gently for 1 minute each.

How to clean a smart case?

Clean the Smart Case with a soft, dry, lint-free cloth. If necessary, you can slightly dampen the cloth with isopropyl alcohol. Allow the Smart Case to dry. Don't use abrasive materials to clean the Smart Case.

Can AirPods Max be water resistant?

Your AirPods (1st and 2nd generation), charging case, AirPods Max, and Smart Case aren't waterproof or water resistant, so be careful not to get moisture in any openings. If your AirPods come in contact with liquid, including sweat from a workout, wipe them down with a dry microfiber cloth. To dry the case, place it upside down with the lid open.

Can you use bleach on AirPods?

Don’t use on the knit mesh canopy and ear cushions of your AirPods Max. Don't use products containing bleach or hydrogen peroxide. Avoid getting moisture in any openings, and don’t submerge your AirPods, AirPods Pro, AirPods Max, or EarPods in any cleaning agents.

Can you use Clorox wipes on AirPods?

Don’t use on the speaker mesh of your AirPods, AirPod s Pro, and EarPods. Don’t use on the knit mesh canopy and ear cushions of your AirPods Max.

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