Visit Costa’s Customer Care Service and begin the Limited Warranty or Repair Program process. A shipping label will be sent which should be printed and attached to a package. Ship the sunglasses back to Costa. Costa will assess the sunglasses for damage within 5 business days.
Full Answer
What is Costa’s repair program for sunglasses?
Costa offers a repair program for their sunglasses, as well as returns and various limited warranties. Costa’s returns policy states that sunglasses can be returned within 30 days of purchase for a full refund, shipping back to Costa with a pre-paid returns label for free.
What is the warranty on my Costa prescription sunglass lenses?
Please visit www.costadelmar.com or call 1-855-MYCOSTA for further information. We warrant Costa Prescription (Rx) sunglass lenses and frames against defects in materials or workmanship for two years from the date of purchase.
What happens if my Costa eyewear has a defect in material?
If your Costa eyewear has a defect in materials or workmanship, we will fix or replace them to get you back on the water as soon as we can. For warranty claims received by Costa on or before 04/01/2020, a processing fee (which covers return shipping and handling), plus applicable tax, is charged for each warranty claim processed.
What if I need to repair my Costas?
If your last adventure has left your Costas in need of repair, our team of experts is available to help. Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what. Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
How do I return my Costa sunglasses for repair?
For information concerning Costa's Repair Program for Out of Warranty Damage, including applicable fees, visit www.costadelmar.com or call 1-855-COSTARX. Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for Repair Program service.
How do I send my Costas in for repair?
How do I send my Costas in for warranty or repair work? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.
What happens if I break my Costa sunglasses?
But, if I do break them, I have two options: 1. Costa has a lifetime warranty in case of any defects in parts or materials, even if it's been years since you purchased them. It costs $11.95 to ship them back and have them replaced or repaired under warranty. 2.
How long does it take for Costa to repair sunglasses?
three weeksFind an Authorized Costa Eye Care Professional. How long does it take to have my Costas returned back to me after submitting a warranty claim or repair? The average turnaround on is three weeks.
How do you get scratches out of Costa sunglasses?
Mix one (1) part water and two (2) parts baking soda in a small bowl until you have a thick paste. Rub the baking soda paste into the scratch for 10 seconds, using a cotton ball and a circular motion. Rinse the paste off with cool water. You'll probably have some excess, so wipe it off with a lint-free cloth.
How much does Costa charge to replace lenses?
Starting at $75 / pair.
Are Costas worth the money?
Costa sunglasses are durable. Their 580G glass lens makes them stand out against all the rest and they're the most durable lenses that Costa makes. For those long days out on the water, these lenses are perfect because you won't have to worry about getting any scratches on the lens when you wipe the salt water off.
Can you replace Costa lenses yourself?
Can you replace Costa lenses yourself? Yes, you can replace most Costa sunglass lenses yourself. You'll also have the option to send them in and have our experts replace the lenses for you.
Is Costa Del Mar a good brand?
Two great options are Maui Jim and Costa Del Mar sunglasses. Both brands are known for their superior quality and commitment to innovation in lens solutions.
Does Costa Del Mar sell replacement lenses?
Fuse Replacement Lenses for. Costa Del Mar. Customize your Costa Del Mar sunglasses with Fuse Lenses. At a fraction of the cost of new sunglasses, you can easily switch out your lenses to one of our 50+ lens options.
Who owns Costa Del Mar sunglasses?
Luxottica Group SpACosta Del Mar / Parent organizationLuxottica Group PIVA is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. It is based in Milan, Italy. Wikipedia
Are Costa sunglasses made in China?
All of Costa Del Mar's lenses are made in Florida and assembled with frames from either Japan, Italy, France, Mauritius, China, or Taiwan. Their headquarters and repair center are also located in Daytona Beach, Florida.
How do you replace Costa Del Mar lenses?
0:070:56How to change the lenses in your Costa Del Mar Brine - YouTubeYouTubeStart of suggested clipEnd of suggested clipDon't want to light them up from the bottom and press right about the same place at the nasalMoreDon't want to light them up from the bottom and press right about the same place at the nasal passage on the front. Just do it on both sides. And don't be afraid to use a little force if you need to.
Did Costa Del Mar get bought out?
Well, unfortunately Costa was bought out by a large corporation called Luxottica in the spring of 2020. Luxottica is the same corporation that also bought big brands such as Ray Ban, Oakley and Lens Crafters.
Are Costa sunglasses made in China?
All of Costa Del Mar's lenses are made in Florida and assembled with frames from either Japan, Italy, France, Mauritius, China, or Taiwan. Their headquarters and repair center are also located in Daytona Beach, Florida.
Who owns Costa Del Mar sunglasses?
Luxottica Group SpACosta Del Mar / Parent organizationLuxottica Group PIVA is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. It is based in Milan, Italy. Wikipedia
Repair Your Costas
If your last adventure has left your Costas in need of repair, our team of experts is available to help.
Limited Warranty
Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what.
Shipping and Returns
Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
Contact Us
We're always excited to hear from Costa fans in every corner of the watery world. Drop us a line. Check out our shipping and returns policy to make sure your sunglasses are always there for your next adventure.
How long do Costa prescription sunglasses last?
We warrant Costa Prescription (Rx) sunglass lenses and frames against defects in materials or workmanship for two years from the date of purchase. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any prescription sunglass lenses and frames determined by Costa to have a manufacturer's defect.
How long do Costa optics frames last?
We warrant Costa Optical eyeglass frames against defects in materials or workmanship for two years from the date of purchase. Costa Optical eyeglass frames must be returned to your Eye Care Practitioner for limited warranty service.
How to claim warranty on Costa?
To start the limited warranty claim process with Costa, click on the link below and complete the warranty claim form. You are responsible for the cost of shipment to us.
How much is Costa warranty?
Warranty claims submitted after 04/01/2020 are not subject to a processing fee. Costa's warranty processing fee is $11.95 per pair (which includes return shipping/handling), plus applicable sales tax, for shipments made within the United States and to Puerto Rico.
Do Costa sunglasses have to be returned?
Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for limited warranty service.
Does Costa RX cover third party lenses?
Costa's Prescription (Rx) Sunglass Limited Warranty does not cover third-party lenses, normal wear and tear, broken hinges, scratched lenses (after one year from date of purchase), accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage"). For information concerning Costa's Repair Program for Out of Warranty Damage, including applicable fees, visit www.costadelmar.com or call 1-855-COSTARX. Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for Repair Program service.
Does Costa repair or replace?
Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. You are responsible for cost of shipment to Costa. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com/warranty or call 1-855-MYCOSTA.
