- Visit Costa’s Customer Care Service and begin the Limited Warranty or Repair Program process.
- A shipping label will be sent which should be printed and attached to a package.
- Ship the sunglasses back to Costa.
- Costa will assess the sunglasses for damage within 5 business days.
- If the frame can be repaired it will be repaired under the Repair Program, but if it cannot be repaired due to component parts not being available, a replacement frame ...
- It can take three weeks for the glasses to be repaired and returned.
Full Answer
How to get Costas repaired?
Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. Costa will ask you to cover a processing fee, which includes return shipping and handling, plus applicable tax.
How to tell if your Costa Sunglasses are real?
Method 3 Method 3 of 3: Returning Fake Sunglasses
- Contact the seller. Let the merchant or online seller know that your glasses were counterfeit, and you would like your money back.
- Keep a record of correspondence. As you go back and forth with the seller, keep documentation of all the emails, receipts, and packing slips regarding your purchase.
- Contact your credit card company. ...
Where to you Send Dior sunglasses in for repair?
Dior offers its customers a range of repair services for any products purchased in boutiques and on Dior.com. If you wish to have Dior product repaired, please visit a Dior boutique. The Boutiques section on Dior.com allows you to locate your nearest boutique. The sales staff at our boutiques will be delighted to guide you and answer any questions.
How to restore vintage sunglasses?
We have a couple of methods to identify which frame you have, they are:
- Send the frame details via email or get in touch via telephone. This information can usually be found on the inside of the arm. ...
- Send images to us via email, we can cross check the frame through catalogues. Along with any frame details, images allow us to compare and contrast a far easier. ...
- Send the sunglasses into us free of charge. ...
Can you return broken Costas?
Costa's Limited Warranties. If your Costa eyewear has a defect in materials or workmanship, we will fix or replace them to get you back on the water as soon as we can.
What happens if I break my Costa sunglasses?
But, if I do break them, I have two options: 1. Costa has a lifetime warranty in case of any defects in parts or materials, even if it's been years since you purchased them. It costs $11.95 to ship them back and have them replaced or repaired under warranty. 2.
Does Costa have lifetime warranty?
We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect.
How long does it take for Costa to repair sunglasses?
three weeksHow long does it take to have my Costas returned back to me after submitting a warranty claim or repair? The average turnaround on is three weeks.
How long does it take to get Costas back from repair?
three weeksThe average turnaround on is three weeks. We will communicate primarily through email, so be sure to use an email address you check often and make sure we're not in your spam filter! My Costas came back damaged after my warranty claim or repair order.
How much does it cost to replace Costa lenses?
New prescription polarized lenses for Costa sunglasses will be $325 for Single Vision and $425 for Progressives. Those are flat fee prices that include all the bells and whistles for best lens material, all premium coatings included, and top shelf digital lens designs.
How can I fix my Costas?
How do I make a warranty claim or repair my prescription Costas? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.
Can you replace lenses on Costas?
Replacement lenses are a great option to get your sunglasses looking new again. Renewed in seconds, installation is easy and requires no special tools or skills. Simply take out the old ones and snap on new lenses, and your Costa sunglasses are as new as ever.
Are Costas worth the money?
Costa sunglasses are durable. Their 580G glass lens makes them stand out against all the rest and they're the most durable lenses that Costa makes. For those long days out on the water, these lenses are perfect because you won't have to worry about getting any scratches on the lens when you wipe the salt water off.
How do I get a pair of Costa fixed?
How do I send my Costas in for warranty or repair work? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.
How do I contact Costa?
(877) 772-6782Costa Coffee / Customer service
Are Costas made in USA?
Costas assembled in USA are examined by no fewer than eight pairs of eyes before they ever shield yours.
Repair Your Costas
If your last adventure has left your Costas in need of repair, our team of experts is available to help.
Limited Warranty
Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what.
Shipping and Returns
Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
Contact Us
We're always excited to hear from Costa fans in every corner of the watery world. Drop us a line. Check out our shipping and returns policy to make sure your sunglasses are always there for your next adventure.
