You may return your polarized aviator sunglasses, or any sunglasses or merchandise purchased from the Maui Jim website, including custom designed styles through our MyMaui program, for a refund within 30 days of your purchase. All product must be in the original case and/or packaging and in perfect resalable condition for refund. Please note, any original shipping fees are non-refundable.
Full Answer
How much does it cost to repair Maui Jim Sunglasses?
Maui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style and range from $40-$80 USD. Click to see full answer.
Does Maui Jim have a Liftetime warranty?
maui jim lifetime warranty Buying a repair kit is a simple and economical way to avoid professional services. Non-guaranteed repairs end while you wait, if possible, with a minimum price. The warranty does not cover damage to the device when using tech21 products.
Does Maui Jim replace scratched lenses?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage.
What is the warranty on Maui Jim?
The Maui Jim Warranty Policy
- Coverage. With worldwide coverage, Maui Jim's warranty against damage and defects are effective for the first two years of original ownership.
- Exceptions. According to the Maui Jim website, "The warranty does not apply to normal wear, including lens scratching or accidental breakage."
- Conditions. ...
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Does Maui Jim have a lifetime warranty?
Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
How do I return my Maui Jim sunglasses?
You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit. Click here to get a return label that can be used to send your package to us.
How long does it take Maui Jim to repair sunglasses?
5-7 business daysWhen sent to us directly for service, the typical turnaround time for repair services is 5-7 business days once they have arrived at our facility, and the standard return shipping typically takes 7 business days or less. You do have the option to pay for expedited shipping to back to you.
Does Maui Jim replace broken lenses?
Maui Jim will replace or repair, at its option, any frame or lens covered by this warranty that is found to be defective. Damage caused from improper or unreasonable use, or from normal wear and tear (including accidental breakage), is not a manufacturer's defect.
What happens if my Maui Jims break?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage. This warranty does not cover shipping cost.
Does Maui Jim have a trade in program?
Maui Jim Support Team We do not offer product exchanges. However, you can return purchases made on our website for a refund within 30 days of the original purchase, and then purchase a new color/style.
Can scratches be removed from Maui Jim sunglasses?
Regrettably, scratches cannot be simply polished or buffed off of our lenses. Part of the technology we use for all Maui Jim polarized lens materials includes a hard-shell coating that resists scratching. However, heavy abrasives rubbing against the lens surface can break through this coating and cause visible marks.
Can sunglass Hut fix my sunglasses?
You have high standards; we have high standards. If your sunglasses are defective within 24 months of purchase, we'll replace them. We do not offer spare parts or repair services in stores.
Is Maui Jim going out of business?
European luxury companies have shown growing interest in the eyewear business and have tightened their grip on production capacity amid strong demand for luxury products. Kering, which bought upscale Danish label Lindberg in July last year, expects the Maui Jim deal to be closed in the second half of 2022.
What is covered in Maui Jim warranty?
Maui Jim Support Team Our two year warranty covers defects in materials and craftsmanship. Damaged caused by normal wear or accidental damage, such as scratched lenses, would not be covered. For situations outside of our warranty, we offer very reasonable repair services.
Can you replace Maui Jim lenses yourself?
It's really easy to replace Maui Jim lenses, so easy you'll be more than a little amazed by it. So, put your wallet away, and let us walk you through what we can do for you with a few clicks of your cursor button.
How do you replace Maui Jims?
0:010:55How to Replace Maui Jim World Cup Sunglass Lenses - YouTubeYouTubeStart of suggested clipEnd of suggested clipPlace one hand on top of the eye frame. And one hand on the bottom. While gripping the top push downMorePlace one hand on top of the eye frame. And one hand on the bottom. While gripping the top push down and outward with your bottom thumb.
How do I contact Maui Jim?
Contact InformationGeneral Questions 888-666-5905.Repairs 888-666-5602.One Aloha Lane Peoria, IL 61615.
Does Maui Jim warranty cover scratches?
Maui Jim Support Team Our two year warranty covers defects in materials and craftsmanship. Damaged caused by normal wear or accidental damage, such as scratched lenses, would not be covered.
How do you get new lenses for Maui Jims?
Maui Jim Support Team Please visit our Repair Page and include your lens color request in the notes section when completing the form. Once we receive your sunglasses, our repair team will determine if your requested lens color is available and contact you if needed.
Can you return scratched sunglasses to Sunglass Hut?
We will provide an exchange for new sunglasses that you select (up to the amount of the original purchase price paid). Our Easy Exchange promise does not apply if you have broken or damaged the sunglasses in any way. It cannot be used or combined with any other offer, discount or promotion.
Do prescription sunglasses require repairs?
You can provide payment information at the checkout stage of the repair form for quicker repair processing. Prescription Sunglasses and Eyeglasses may require repairs to be processed through one of our Authorized Optical Retailers.
Can you order nose pads?
You can order most nose pads to be shipped directly to you free of charge in the repair form (below). All repairs are inspected for warranty coverage prior to any charges being processed. You can provide payment information at the checkout stage of the repair form for quicker repair processing.
How long is Maui Jim warranty?
Maui Jim Warranty. Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
Does Maui Jim warranty apply to normal wear?
This warranty does not apply to normal wear, including lens scratching or accidental breakage.
