You may return any sunglasses or merchandise purchased from the Maui Jim website, including custom-designed styles through our MyMaui® program, for a refund within 30 days of your purchase. You will also need to include the packing list you received with your original order.
Full Answer
How much does it cost to repair Maui Jim Sunglasses?
Maui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style and range from $40-$80 USD. Click to see full answer.
Does Maui Jim have a Liftetime warranty?
maui jim lifetime warranty Buying a repair kit is a simple and economical way to avoid professional services. Non-guaranteed repairs end while you wait, if possible, with a minimum price. The warranty does not cover damage to the device when using tech21 products.
Does Maui Jim replace scratched lenses?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage.
What is the warranty on Maui Jim?
The Maui Jim Warranty Policy
- Coverage. With worldwide coverage, Maui Jim's warranty against damage and defects are effective for the first two years of original ownership.
- Exceptions. According to the Maui Jim website, "The warranty does not apply to normal wear, including lens scratching or accidental breakage."
- Conditions. ...
See more
Does Maui Jim replace broken sunglasses?
Maui Jim Support Team Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage.
Do Maui Jim sunglasses have a lifetime guarantee?
“Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship, when purchased from an authorized Maui Jim reseller.
How do I return Maui Jim sunglasses?
You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit. Click here to get a return label that can be used to send your package to us.
How long does it take Maui Jim to repair sunglasses?
5-7 business daysWhen sent to us directly for service, the typical turnaround time for repair services is 5-7 business days once they have arrived at our facility, and the standard return shipping typically takes 7 business days or less. You do have the option to pay for expedited shipping to back to you.
What happens if my Maui Jims break?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage. This warranty does not cover shipping cost.
What does the Maui Jim warranty cover?
Maui Jim Support Team Our two year warranty covers defects in materials and craftsmanship. Damaged caused by normal wear or accidental damage, such as scratched lenses, would not be covered. For situations outside of our warranty, we offer very reasonable repair services.
How much does it cost to replace Maui Jim lenses?
$75 USDMaui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style.
Can I fix scratched sunglasses?
Mix two parts of baking soda to one part of water to form a thick paste. Apply the paste directly to the scratched area and rub it in a circular motion until the scratch is gone. Remove any excess with water. Reattach lens to sunglasses frame and enjoy your newly polished shades!
Are Maui Jims better than Ray Bans?
The UV protection is the same whether polarized, or non-polarized. Ray-Ban and Maui Jim lenses both provide UV protection, and that is what counts. If you are looking for polarized, Maui Jim is your go-to. It's one of the few sunglass brands where the entire line is polarized.
Can scratches be removed from Maui Jim sunglasses?
Regrettably, scratches cannot be simply polished or buffed off of our lenses. Part of the technology we use for all Maui Jim polarized lens materials includes a hard-shell coating that resists scratching. However, heavy abrasives rubbing against the lens surface can break through this coating and cause visible marks.
Can Sunglass Hut fix my sunglasses?
You have high standards; we have high standards. If your sunglasses are defective within 24 months of purchase, we'll replace them. We do not offer spare parts or repair services in stores.
Is Maui Jim going out of business?
European luxury companies have shown growing interest in the eyewear business and have tightened their grip on production capacity amid strong demand for luxury products. Kering, which bought upscale Danish label Lindberg in July last year, expects the Maui Jim deal to be closed in the second half of 2022.
How much does it cost to replace Maui Jim lenses?
$75 USDMaui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style.
Does Maui Jim have a trade in program?
Maui Jim Support Team We do not offer product exchanges. However, you can return purchases made on our website for a refund within 30 days of the original purchase, and then purchase a new color/style.
Can scratches be removed from Maui Jim sunglasses?
Regrettably, scratches cannot be simply polished or buffed off of our lenses. Part of the technology we use for all Maui Jim polarized lens materials includes a hard-shell coating that resists scratching. However, heavy abrasives rubbing against the lens surface can break through this coating and cause visible marks.
How do you get new lenses for Maui Jims?
Maui Jim Support Team Please visit our Repair Page and include your lens color request in the notes section when completing the form. Once we receive your sunglasses, our repair team will determine if your requested lens color is available and contact you if needed.
Do prescription sunglasses require repairs?
You can provide payment information at the checkout stage of the repair form for quicker repair processing. Prescription Sunglasses and Eyeglasses may require repairs to be processed through one of our Authorized Optical Retailers.
Can you order nose pads?
You can order most nose pads to be shipped directly to you free of charge in the repair form (below). All repairs are inspected for warranty coverage prior to any charges being processed. You can provide payment information at the checkout stage of the repair form for quicker repair processing.
How long is Maui Jim warranty?
Maui Jim Warranty. Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
Does Maui Jim warranty apply to normal wear?
This warranty does not apply to normal wear, including lens scratching or accidental breakage.
Need Assistance? Contact Us
Need to repair your sunglasses? Frame, Lens and Temple damage need to be shipped in to our repair facility for service. Most nose pads can be ordered and shipped directly to you free of charge.
Warranty
Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available.
Customer Support
Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available.
