Don’t let the lack of a receipt make you think you have to leave your troubled Leatherman in the bottom of your drawer. If your multi-tool is under 25 years old, fill out the warranty form (it’s online here), send it in, and there’s a very good chance Leatherman will repair or replace it for you. Whether you have the receipt or not.
Full Answer
How do I get a warranty for my Leatherman Tool?
Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our warranty is simple; submit the online form then send us your tool. Please read the Warranty Exceptions to see if your product qualifies. You may continue your warranty claim on this page if you reside in the USA.
Can Leatherman repair a broken multi-tool without a receipt?
Don’t let the lack of a receipt make you think you have to leave your troubled Leatherman in the bottom of your drawer. If your multi-tool is under 25 years old, fill out the warranty form (it’s online here), send it in, and there’s a very good chance Leatherman will repair or replace it for you. Whether you have the receipt or not.
What is not covered by the Leatherman warranty?
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath. Leatherman apparel and soft goods are not covered by our 25-year warranty.
How do I return a damaged or damaged tool?
HAVE A DAMAGED TOOL? View our Warranty Policy. Please contact Customer Service to request a Return: 800-847-8665. Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone.
How do I return a Leatherman tool?
Please contact Customer Service to request a Return: 800-847-8665. Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone.
Do you need proof of purchase for Leatherman warranty?
This warranty covers products purchased through an authorized dealer and proof of purchase from an authorized dealer may be required. Leatherman Tool Group is not liable for incidental or consequential damages.
Can you repair Leatherman?
We are unable to carry out repairs, send replacement parts or engrave any multitool. Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship.
Will Leatherman replace a blade?
Each Leatherman tool consists of a combination of features that makes it a unique multipurpose tool. We cannot alter or substitute different blade components from one tool version to another.
How long will a Leatherman last?
A LIFETIMEIF WELL-MAINTAINED, YOUR LEATHERMAN CAN LAST A LIFETIME.
Can you take a Leatherman on a plane?
In general, you are prohibited from traveling with sharp objects in your carry-on bags. Multi-tools (multipurpose tools) with knives of any length are prohibited. Please pack these items in your checked bags. Multi-tools (multipurpose tools) with scissors less than 4 inches may be placed in carry-on bags.
Do they still make the original Leatherman?
Today, Leatherman is bringing back the original, Limited Edition Pocket Survival Tool to celebrate its 35th Anniversary.
Why is my Leatherman rusting?
Corrosion can occur in the absence of proper maintenance. Your Leatherman product should be cleaned, dried and re-lubricated periodically to inhibit rust and corrosion. This is especially true if your Leatherman has been exposed to salt water or marine environments.
Can you sharpen a Leatherman?
0:111:11How to Sharpen a Leatherman Knife - Combo Blade - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd a tapered rod sharpener. And for the from the blade you're gonna start with your coarseMoreAnd a tapered rod sharpener. And for the from the blade you're gonna start with your coarse sharpener. You want to use a light downward. Pressure that's going to give you the sharpest edge and after a
What angle do you sharpen Leatherman?
Straight-edged blades can be sharpened using any standard equipment, including whetstones, rods, and various kits. Leatherman's standard sharpening angle for plain edge blade sections is 32° (16° per side). Serrated blade sections are sharpened to 20° (one-sided).
Does Leatherman use Loctite?
On black oxide tools, Leatherman uses the loctite liberally and this is a MUST, not a recommended. On your Wave or Charge tool, the pin is usually on the side with the sharp blade (plain edge or serrated), and the screw is usually on the side with the other function (saw or file).
Which Leatherman has the most tools?
Details. The Leatherman Surge is one of our two largest multi-tools; a real powerhouse, built with our largest pliers, longest multi-tool blades and easy-to-use locks. A unique blade exchanger, replaceable premium wire cutters and four outside-opening blades give you quick access to the tools you use most.
Why is my Leatherman rusting?
Corrosion can occur in the absence of proper maintenance. Your Leatherman product should be cleaned, dried and re-lubricated periodically to inhibit rust and corrosion. This is especially true if your Leatherman has been exposed to salt water or marine environments.
Do they still make the original Leatherman?
Today, Leatherman is bringing back the original, Limited Edition Pocket Survival Tool to celebrate its 35th Anniversary.
Does Gerber have lifetime warranty?
THE GERBER GUARANTEE Gerber is proud to offer a limited lifetime warranty in North America, and a 25 year limited warranty outside of North America. Gerber products are warranted to be free of defects in material and workmanship for as long as the original consumer owns the product.
Which Leatherman has the most tools?
Details. The Leatherman Surge is one of our two largest multi-tools; a real powerhouse, built with our largest pliers, longest multi-tool blades and easy-to-use locks. A unique blade exchanger, replaceable premium wire cutters and four outside-opening blades give you quick access to the tools you use most.
How long is Leatherman's warranty?
Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our warranty is simple; submit the online form then send us your tool.
Does Ainsworth Sheath cover sharpening?
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath.
Does Leatherman warranty cover theft?
The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or bulk purchases with the intent to resell repaired or refurbished tools.
Does Leatherman have a 25 year warranty?
Leatherman apparel and soft goods are not covered by our 25-year warranty. Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product.
Is Leatherman Tool Group liable for consequential damages?
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
How to get an e-voucher?
Select “E-Voucher” as your warranty option and continue. When you select your product, you’ll get an estimated e-voucher amount. 2) Send us your product. Use an insured and trackable delivery service to ship your product to us. More instructions will be provided when you complete the online form.
Why is it important to know how a tool was damaged?
It helps us to know how the tool was damaged so that our engineers and product team can continue to innovate and make improvements.
Does Ainsworth Sheath cover sharpening?
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath.
Does Leatherman warranty cover theft?
E-voucher warranty tools will not be returned to the sender. WARRANTY EXCEPTIONS. The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products.
Does Leatherman have a 25 year warranty?
Leatherman apparel and soft goods are not covered by our 25-year warranty. Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product.
Is Leatherman Tool Group liable for consequential damages?
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Who is responsible for shipping and sales tax?
Sender is responsible for shipping and any applicable sales tax when using the e-voucher warranty option. on www.leatherman.com. To receive an e-voucher code: Users must have a valid email address. Forms must be submitted online – printed, hand-written, or mailed in forms will not be accepted.
Is Leatherman closed on holidays?
Leatherman is closed on all major US holidays. No orders are processed on these days.
Can Leatherman products be returned?
Leatherman custom product is built just for you and cannot be returned or exchanged.
Can you return a custom engraved item?
Customized or engraved items are not subject to return or exchange. Once an order for a custom or engraved item is received, it cannot be cancelled. APPAREL RETURNS. Apparel returns will only be accepted if they do not show any signs of use or damage.
Can you return a product in the original packaging?
Items should be returned in the original product packaging with the packing slip included.
What did Leatherman replace with a razor sharp new blade?
A few weeks later he called to tell me that Leatherman had polished everything up, replaced the broken blade with a razor-sharp new one, replaced his file that was somewhat worn, and upgraded his Philips screwdriver. It was like new.
How long does it take Leatherman to replace a leather chair?
They'll replace it. It takes a couple of weeks. I've dealt with Leatherman customer service three times and they have aways been excellent.
Where was the Leatherman PST found?
A friend of mine found a Leatherman PST while out fly fishing. He literally stumbled on it on the bottom of the river. It'd obviously been there for some time and had quite a bit of rust. He walked it into the factory here in Portland and they polished off all the rust, replaced the parts they weren't able to salvage, sharpened and shined everything, upgraded the Philips screwdriver, and set back to him.
How to tell serrated blade from plain edge?
This makes it very easy to tell the two apart befor opening the blade.
What is the play in the needle nose?
The joint on the needle nose has alot of play in it. There is alot of play in it when it is open and even more when it is folded up and in the leather sheath. There is so much play in it when it's folded up that it rattles in the sheath on my side well walking around.
How long is Leatherman's warranty?
Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our warranty is simple, submit the online form and then send us your tool. After you send your tool to the address on the packing slip, your tool will be collected and forwarded to US for repair/replacement.
Does Leatherman cover theft?
WARRANTY POLICY. Warranty Exceptions. The Leatherman Warranty cover s only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products.
Does Leatherman have a 25 year warranty?
Leatherman apparel and soft goods are not covered by our 25-year warranty. Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product.
Is Leatherman Tool Group liable for consequential damages?
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Does Ainsworth Sheath cover accessories?
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening.
How to clean leatherman blades?
If debris or sticky substances have accumulated between the blades, your Leatherman may also be cleaned in a mild solution of detergent and water. To remove tar and similar substances, clean your Leatherman with turpentine or other mineral spirits. Warning: acetone or brake cleaners may damage plastic components.
What is leatherman made of?
All Leatherman products are manufactured from 100% high-grade stainless steel (exception: screw bits for the tool adapter are made of tool steel). Stainless steel is not rust proof; it is corrosion-resistant. Depending on the mix of metal alloys, stainless steels may be highly corrosion-resistant and relatively soft (like kitchen flatware), ...
How to clean salt off of wearables?
For your wearable you should clean salt off daily, maybe using a toothbrush to get into all the spots. However, if that is not enough to slow corrosion you may need to do some preventive coating like oil. You may have to experiment with oils that you are comfortable putting in contact with your skin.
How long is the multitool warranty?
IF YOUR MULTI-TOOL HAS A DEFECT IN MATERIAL OR WORKMANSHIP, WE WILL GLADLY REPAIR OR REPLACE IT WITH OUR 25-YEAR WARRANTY.
Can leatherman knives be serrated?
Leatherman knife blades may be straight-edged, serrated, or both. Sharpening methods vary depending on the type of knife in your Leatherman product. (Note: serrated edges should not be sharpened in the same manner as straight edges.)
How long does it take to get a Leatherman back?
You should see it back in around 7 to 14 days. That’s it, enjoy your returned Leatherman multi-tool for many more years. Other warranty options. Sentimental value – see the main article if you don’t want Leatherman to replace your multi-tool under warranty.
How long is Leatherman's warranty?
Leatherman make a big deal about their 25-year limited warranty and rightfully so. They’ve openly advertised their warranty for many years and a lot of their customers know about it and have taken advantage of it. But can you – with no receipt.
When did Leatherman start selling multitools?
Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. Besides, there is a month and year manufactured date stamped on the inside of the multi-tool that they can check. So no one seems to have had their multi-tool NOT covered by ...
Can you replace a leatherman multitool?
Don’t let the lack of a receipt make you think you have to leave your troubled Leatherman in the bottom of your drawer. If your multi-tool is under 25 years old, fill out the warranty form (it’s online here ), send it in, and there’s a very good chance Leatherman will repair or replace it for you. Whether you have the receipt or not.
Does Leatherman have a sentimental value?
Leatherman have a special procedure for multi-tools with sentimental value. There’s a section on the warranty form for you to say the multi-tool has sentimental value .
Do Leatherman warranty covers receipts?
Leatherman cover themselves though by making the statement that you need a receipt. If they ever wanted to start enforcing it, they could. It’s just they don’t seem to.
Is Leatherman limited warranty?
Like most warranties, Leatherman’s warranty is limited. This means there are conditions that need to be met to be covered by the warranty. And also like most warranties, the conditions are the usual ones like you being the original owner, having bought it from an authorized dealer for personal use, and you haven’t misused it. All fairly standard stuff.
How to return Leatherman tool?
Please retain your shipment tracking information until we confirm receipt of your warranty product. Step 2: Complete a Warranty Returns Form.
What happens if you don't complete a warranty return form?
Failure to complete and enclose a Warranty Returns Form will result in your tool being returned to you in the condition it was received.
What is Leatherman's warranty?
Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship. Under Leatherman's 25 year warranty, tools will be replaced, at our discretion, with the same or comparable model if your returned tool has been retired. Click here to find out which tool you will receive if your tool is retired.
Does Leatherman warranty cover leather sheaths?
This warranty covers only the original / primary owner and does not cover abuse, alteration, theft, loss or unauthor ised and / or unreasonable use of your Leatherman product. This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, engraving, colour finishes, unauthorised repairs, modifications, cleaning or sharpening. Any of the aforementioned will be returned to sender with the exception of the Ainsworth Sheath.
Can you change blades on Skeletool CX?
We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you return one of these tools for warranty you may receive the new configuration as a result of the repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:
