Repairing Guides

how to send apple watch for repair

by Eve Ziemann Published 3 years ago Updated 2 years ago
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Send to a Repair Center on Your Own

  • Let Apple know that you need to send your device to a Repair Center.
  • They will send you directions on what to do along with the packaging.
  • Package up your device and send it off.
  • You can expect it to take around five business days to be fixed. Plus, you must account for shipping times.

Full Answer

Can I Send my Apple Watch to an Apple Repair Center?

Apple Watch repairs are not completed in-store. We make it easy to send your device to an Apple Repair Center for specialized service. You can: * Send your Apple Watch to an Apple Repair Center directly. We’ll provide shipping instructions and packaging. * Ask your Apple Authorized Service Provider or Apple Store technician to send it in for you.

How do I replace my Apple Watch?

* Ask your Apple Authorized Service Provider or Apple Store technician to send it in for you. If your Apple Watch is covered by an AppleCare+ plan, you can also request Express Replacement Service. We will send you a replacement before you send us your Apple Watch.

How much does it cost to service my Apple Watch?

If your Apple Watch display has an issue that’s covered by the Apple Limited Warranty or consumer law, we can service your device at no cost. If you have AppleCare+, damaged glass is subject to a service fee. If you have no coverage, you will pay a higher out-of-warranty fee. Genuine Apple Parts are critical to a quality repair.

What to do if your Apple Watch won’t pair?

Many Apple Watch issues can be resolved by restarting the device. You can also unpair your Apple Watch from your iPhone and then pair it again. If these steps don’t fix the issue, you can arrange to send your Apple Watch to an Apple Repair Centre. We’ll give you delivery instructions.

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How do I ship my Apple Watch for repair?

* Send your Apple Watch to an Apple Repair Center directly. We'll provide shipping instructions and packaging. * Ask your Apple Authorized Service Provider or Apple Store technician to send it in for you. If your Apple Watch is covered by an AppleCare+ plan, you can also request Express Replacement Service.

How do I submit an Apple repair?

Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.

How do I send my Apple Watch back?

How to erase your Apple Watch if you don't have your iPhoneOn your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.Type your password if prompted.For GPS + Cellular models, choose to keep or remove your cellular plan. ... Tap Erase All to confirm.

Is it worth it to repair my Apple Watch?

In general, you're better off selling your Apple Watch broken. That's because repair costs often exceed the value of Apple Watches. For example, Apple charges $229 to repair a Series 3 Aluminum Sport GPS 42mm Apple Watch. But the Watch is only worth $111, so you'd lose $118.

How long do Apple repairs take?

The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.

How do I register my Apple Watch warranty?

On your paired iPhone (go to the Watch app > General > About and choose AppleCare+ Coverage Available) Online (requires you to verify your serial number and run a remote diagnostic) At an Apple Store (inspection of Apple Watch and proof of purchase are required)

What can I do with my broken Apple Watch?

0:071:20Repair Your Broken Apple Watch with a Fix Kit from iFixit - YouTubeYouTubeStart of suggested clipEnd of suggested clipYes. You can fix your Apple watch yourself. And now we've got a fix kit that'll help you do itMoreYes. You can fix your Apple watch yourself. And now we've got a fix kit that'll help you do it introducing. I fix its Apple watch battery. And display fix kits for series 1 2.

Can I send an Apple Watch in the mail?

As long as the box is properly marked and you inform the post office clerk, you should be fine. Same applies to UPS or Fed Ex.

How do I replace my old Apple Watch with a new one?

Tap Unpair Apple Watch (during the unpairing process your Apple Watch will do a fresh backup to your iPhone) Follow the prompts to unpair your current Watch. Open the Watch app on iPhone to start the pairing process of your new Watch. Power on your new Apple Watch and look for the pairing sphere code, follow the ...

Does Apple actually repair watches?

* Send your Apple Watch to an Apple Repair Centre directly. We'll provide delivery instructions and packaging. * Ask your Apple Authorised Service Provider or Apple Store technician to send it in for you. If your Apple Watch is covered by an AppleCare+ plan, you can also request Express Replacement Service.

Is it cheaper to buy a new Apple Watch or replace the screen?

Oftentimes, getting a brand-new Apple Watch would cost $100 or $200 more than replacing a damaged device. For example, a brand-new Apple Watch Series 6 (GPS, cellular, aluminum) costs $529. Getting a replacement screen for the same watch model costs $349.

Are Apple watches easily broken?

In September 2019, Apple launched a replacement program for users who experience screen cracking along the rounded edge of the aluminum Apple Watch Series 2 and 3. Although this may just be a design flaw specific to this model, screen cracking threatens almost every Apple Watch.

How do I send my Mac for repair?

To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center.

How do I get my iPhone replaced under warranty?

You can contact Apple's technical support by calling 800–275–2273. Once you reach them, explain your issue and ask them to provide the necessary information for getting your device fixed or replaced.

How do I use my Apple warranty?

To obtain warranty service, contact Apple using the information described at www.apple.com/support/country. Proof of purchase may be required to verify eligibility. For product originally purchased in the U.S.A, Apple is Apple Inc. 1 Infinite Loop, Cupertino, CA 95014.

What reasons Will Apple replace iPhone?

Here's How Apple Decides If You Deserve a Free iPhone Repair or ReplacementGeneral Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. ... Water Damage. ... Cosmetic Damage.

How to unpair Apple Watch?

Follow these steps to unpair your devices: 1 Keep your Apple Watch and iPhone close together. 2 Open the Watch app on your iPhone and tap the My Watch tab. 3 Tap All Watches at the top of the screen. 4 Tap the Info button next to the watch that you want to unpair. 5 Tap Unpair Apple Watch. For cellular models, tap Remove [Carrier] Plan. 6 Enter your Apple ID password. If you forgot your Apple ID password, you can reset it . 7 Tap again to confirm.

What to do if your Apple Watch won't turn on?

If your device won't turn on or respond, finish as many steps as possible: Update your Apple Watch to the latest version of watchOS. Update your iPhone to the latest version of iOS. Back up your iPhone. Your iPhone backup also includes a backup of your Apple Watch .

How to erase all data on Apple Watch?

If you forgot your Apple ID password, you can reset it . Tap again to confirm. If you don't have your iPhone, but your Apple Watch is working, you can erase all content and settings on your Apple Watch. On your Apple Watch, tap Settings > General > Reset > Erase all ...

What happens when you unpair an Apple Watch?

When you unpair, your iPhone will try to create a backup of your Apple Watch. When your device returns from service, you can use the backup to restore your Apple Watch.

Does iPhone backup include Apple Watch?

Your iPhone backup also includes a backup of your Apple Watch . Charge both your iPhone and Apple Watch. When you go in for service, make sure that you bring these things with you: Your Apple ID and password (For some repairs, you need your Apple ID password to erase your device and turn off Find My iPhone.)

How long does it take to return an Apple Watch?

Return your original Apple Watch to us within 10 business days of your request to avoid paying the full replacement value. Before you return your Apple Watch to us, be sure to. Charge your Apple Watch. Unpair your Apple Watch from your iPhone.

What happens if you accidentally damage an Apple Watch?

If your Apple Watch has accidental damage, you’ll pay an AppleCare+ service fee, as shown below. If you’ve already used the incidents of accidental damage coverage available with your AppleCare+ plan, you’ll pay an out-of-warranty fee for your replacement, as shown on our pricing page.

How do I get Express Replacement Service?

Express Replacement Service is a benefit of AppleCare+ for Apple Watch. Follow the steps below to take advantage of this service.

Is there a fee to replace an Apple Watch?

Any fees you might pay will be for the replacement Apple Watch. Some issues might be covered under the Apple Limited Warranty , AppleCare+, or consumer law, in which case there’s no fee to replace your product. If your Apple Watch has accidental damage, you’ll pay an AppleCare+ service fee, as shown below. Model. AppleCare+ service fee.

What is Apple certified repair?

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

What is an independent repair provider?

Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.

Can you do more than shop and learn in an Apple Store?

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

What are my options for Apple Watch authorised service?

Apple Watch repairs are not completed in-store. We make it easy to send your device to an Apple Repair Centre for specialist service. You can:

How much will my Apple Watch service cost?

There’s no charge if the issue is covered by the Apple Limited Warranty, AppleCare+ or consumer law. If your issue isn’t covered, or if your product is damaged, you’ll pay an out-of-warranty or excess fee.

How long is Apple Watch warranty?

The Apple Limited Warranty covers your Apple Watch and Apple-branded accessories against manufacturing defects for one or two years from the date you bought your product, depending on the model you purchased. The Apple Limited Warranty is in addition to rights provided by consumer law.

Is Apple Watch covered by warranty?

Your Apple Watch is beyond the eligible warranty term. Your Apple Watch has an issue that’s not covered under warranty or consumer law, such as accidental damage. Your Apple Watch service isn’t covered by an AppleCare plan. We may be able to fix or replace your Apple Watch for an out-of-warranty fee.

Can you return an Apple Watch Edition?

If you have an Apple Watch Edition, remove the loose parts from your Apple Watch Edition Magnetic Charging Case and keep them before you return your Apple Watch for service.

Does AppleCare+ cover accessories?

The Apple-branded accessories that come in the box with your product may be covered at no additional cost under the Apple Limited Warranty, consumer law or AppleCare+. Contact Apple or an Apple Authorised Service Provider for service details.

What does an Apple Watch tell you?

Your Apple Watch can tell you a lot of things, including what your heart rate is and whether you should be concerned about it. Your Apple Watch could even save your life! That’s why when it’s not working right, you should come into FixIT Mobile right away for Apple Watch repair. You depend on your Apple Watch to tell you when you have a text ...

Why FixIT Mobile?

Although we aim to get your device repaired as quickly as possible, we set quality as our highest priority .

Is Apple Watch waterproof?

When you got your Apple Watch and you read in the directions that it was “water resistant,” you might not have realized that means “not waterproof.”. We fix a lot of watches that users wore in the pool. They’re great fitness trackers, but they’re better for measuring steps taken than for laps swum.

Does Apple Watch charge slowly?

A convenience everyone expects from their Apple Watch is that it will charge properly and hold that charge. But this isn’t always the case. Your watch might charge slowly, or not at all. Your watch might look like the battery is fully charged, but then a few hours later it’s below 10%.

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