Repairing Guides

how to send apple watch in for repair

by Sonny Crona Published 3 years ago Updated 2 years ago
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Send to a Repair Center on Your Own

  • Let Apple know that you need to send your device to a Repair Center.
  • They will send you directions on what to do along with the packaging.
  • Package up your device and send it off.
  • You can expect it to take around five business days to be fixed. Plus, you must account for shipping times.

Full Answer

What to expect if you need Apple Watch Repair?

When you go in for service, make sure that you bring these things with you:

  • Your Apple Watch
  • The iPhone that you use with your watch
  • The power cables and adapters
  • Your Apple ID and password (For some repairs, you need your Apple ID password to erase your device and turn off Find My iPhone.)
  • Your sales receipt (if possible, in case your service requires proof of purchase)

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Should you repair or sell a broken Apple Watch?

Who Buys Used Apple Watches?

  • If the Apple Watch is in good condition the buyback company will usually just sell this on again as a used item.
  • If the watch is damaged, the Buyer may look to repair or refurbish it by replacing any cracked glass or batteries so that they can sell it on in a ...
  • If the watch is not repairable, the buyer make look to recycle the device. ...

How do I repair an Apple Watch?

  • To perform a hard reset, press and hold the side button downwards to force start the watch and keep pressing it until the Apple logo appears or Apple logo prompt.
  • At times, the Apple watch does not start. ...
  • Now go to the settings app and click on general and then swipe down to hard reset the watch.

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How to unpair and repair Apple Watch?

Use the steps below to unpair:

  • Erase your Apple Watch .
  • Set up your new iPhone and sign in to iCloud. If you've already set up and signed in, skip this step.
  • Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone.
  • Try to restore from a backup. ...
  • Follow the on-screen steps to finish setting up.
  • Start using your Apple Watch with your new iPhone. ...

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How do I send Apple Watch back for repair?

You can: * Send your Apple Watch to an Apple Repair Center directly. We'll provide shipping instructions and packaging. * Ask your Apple Authorized Service Provider or Apple Store technician to send it in for you.

How do I submit an Apple repair?

Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.

Is it worth it to repair my Apple Watch?

In general, you're better off selling your Apple Watch broken. That's because repair costs often exceed the value of Apple Watches. For example, Apple charges $229 to repair a Series 3 Aluminum Sport GPS 42mm Apple Watch. But the Watch is only worth $111, so you'd lose $118.

How do I file an insurance claim on my Apple Watch?

To request service from Apple for your Watch during the 1-year warranty period, call Apple at (800) 275-2273.

How long do Apple repairs take?

The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.

How do I register my Apple Watch warranty?

On your paired iPhone (go to the Watch app > General > About and choose AppleCare+ Coverage Available) Online (requires you to verify your serial number and run a remote diagnostic) At an Apple Store (inspection of Apple Watch and proof of purchase are required)

Is it cheaper to buy a new Apple Watch or replace the screen?

Oftentimes, getting a brand-new Apple Watch would cost $100 or $200 more than replacing a damaged device. For example, a brand-new Apple Watch Series 6 (GPS, cellular, aluminum) costs $529. Getting a replacement screen for the same watch model costs $349.

Does Apple actually repair watches?

* Send your Apple Watch to an Apple Repair Centre directly. We'll provide delivery instructions and packaging. * Ask your Apple Authorised Service Provider or Apple Store technician to send it in for you. If your Apple Watch is covered by an AppleCare+ plan, you can also request Express Replacement Service.

What can I do with my broken Apple Watch?

0:071:20Repair Your Broken Apple Watch with a Fix Kit from iFixit - YouTubeYouTubeStart of suggested clipEnd of suggested clipYes. You can fix your Apple watch yourself. And now we've got a fix kit that'll help you do itMoreYes. You can fix your Apple watch yourself. And now we've got a fix kit that'll help you do it introducing. I fix its Apple watch battery. And display fix kits for series 1 2.

How long is Apple Watch warranty?

Every Apple Watch Edition and Apple Watch Hermès comes with two years of hardware repair coverage through its limited warranty and up to two years of complimentary support.

What is accidental damage Apple?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).

What is the deductible for Apple Watch?

You can also go back to the store to purchase a plan. Apple's deductible prices are $69 or $79 depending on the model of watch, and they only cover up to two incidents of accidental damage, like drops and spills. A second option is Upsie.

How do I send my Mac for repair?

To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center.

How do I get my iPhone replaced under warranty?

You can contact Apple's technical support by calling 800–275–2273. Once you reach them, explain your issue and ask them to provide the necessary information for getting your device fixed or replaced.

How do I use my Apple warranty?

To obtain warranty service, contact Apple using the information described at www.apple.com/support/country. Proof of purchase may be required to verify eligibility. For product originally purchased in the U.S.A, Apple is Apple Inc. 1 Infinite Loop, Cupertino, CA 95014.

What reasons Will Apple replace iPhone?

Here's How Apple Decides If You Deserve a Free iPhone Repair or ReplacementGeneral Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. ... Water Damage. ... Cosmetic Damage.

How to unpair Apple Watch?

Follow these steps to unpair your devices: 1 Keep your Apple Watch and iPhone close together. 2 Open the Watch app on your iPhone and tap the My Watch tab. 3 Tap All Watches at the top of the screen. 4 Tap the Info button next to the watch that you want to unpair. 5 Tap Unpair Apple Watch. For cellular models, tap Remove [Carrier] Plan. 6 Enter your Apple ID password. If you forgot your Apple ID password, you can reset it . 7 Tap again to confirm.

What to do if your Apple Watch won't turn on?

If your device won't turn on or respond, finish as many steps as possible: Update your Apple Watch to the latest version of watchOS. Update your iPhone to the latest version of iOS. Back up your iPhone. Your iPhone backup also includes a backup of your Apple Watch .

How to erase all data on Apple Watch?

If you forgot your Apple ID password, you can reset it . Tap again to confirm. If you don't have your iPhone, but your Apple Watch is working, you can erase all content and settings on your Apple Watch. On your Apple Watch, tap Settings > General > Reset > Erase all ...

What happens when you unpair an Apple Watch?

When you unpair, your iPhone will try to create a backup of your Apple Watch. When your device returns from service, you can use the backup to restore your Apple Watch.

Does iPhone backup include Apple Watch?

Your iPhone backup also includes a backup of your Apple Watch . Charge both your iPhone and Apple Watch. When you go in for service, make sure that you bring these things with you: Your Apple ID and password (For some repairs, you need your Apple ID password to erase your device and turn off Find My iPhone.)

How long does it take to return an Apple Watch?

Return your original Apple Watch to us within 10 business days of your request to avoid paying the full replacement value. Before you return your Apple Watch to us, be sure to. Charge your Apple Watch. Unpair your Apple Watch from your iPhone.

What happens if you accidentally damage an Apple Watch?

If your Apple Watch has accidental damage, you’ll pay an AppleCare+ service fee, as shown below. If you’ve already used the incidents of accidental damage coverage available with your AppleCare+ plan, you’ll pay an out-of-warranty fee for your replacement, as shown on our pricing page.

How do I get Express Replacement Service?

Express Replacement Service is a benefit of AppleCare+ for Apple Watch. Follow the steps below to take advantage of this service.

Is there a fee to replace an Apple Watch?

Any fees you might pay will be for the replacement Apple Watch. Some issues might be covered under the Apple Limited Warranty , AppleCare+, or consumer law, in which case there’s no fee to replace your product. If your Apple Watch has accidental damage, you’ll pay an AppleCare+ service fee, as shown below. Model. AppleCare+ service fee.

What is Apple certified repair?

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

What is an independent repair provider?

Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.

Can you do more than shop and learn in an Apple Store?

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

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