Repairing Guides

how to send costas back for repair

by Eulalia Eichmann Published 3 years ago Updated 2 years ago
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How do you send your Costas back for repair?

How do I send my Costas in for warranty or repair work? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.

Does Costa still have lifetime warranty?

We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. You are responsible for cost of shipment to Costa.

How long does it take Costa to repair sunglasses?

three weeksFind an Authorized Costa Eye Care Professional. How long does it take to have my Costas returned back to me after submitting a warranty claim or repair? The average turnaround on is three weeks.

Can you return Costas?

How can I place a return or get a refund? We want you to LOVE your products. In the rare case that you're not satisfied with your order, please contact us WITHIN 15 DAYS of receipt at 1-877-77-COSTA or email [email protected]. Unfortunately, we cannot accept returns outside of 15 days of receipt.

What happens if I break my Costa sunglasses?

But, if I do break them, I have two options: 1. Costa has a lifetime warranty in case of any defects in parts or materials, even if it's been years since you purchased them. It costs $11.95 to ship them back and have them replaced or repaired under warranty. 2.

How do I get a Costa warranty?

How do I make a warranty claim or repair my prescription Costas? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.

How much does it cost to replace Costa lenses?

New prescription polarized lenses for Costa sunglasses will be $325 for Single Vision and $425 for Progressives. Those are flat fee prices that include all the bells and whistles for best lens material, all premium coatings included, and top shelf digital lens designs.

How do you replace Costa Del Mar lenses?

0:291:57Costa Zane Lens Replacement & Installation Instructions - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo remove your old lenses you'll take your frames. And you go ahead and lift up here and use yourMoreTo remove your old lenses you'll take your frames. And you go ahead and lift up here and use your pointer finger and thumb on the top edge. And then pointer finger and thumb on the bottom.

How do you get scratches out of Costa sunglasses?

Mix one (1) part water and two (2) parts baking soda in a small bowl until you have a thick paste. Rub the baking soda paste into the scratch for 10 seconds, using a cotton ball and a circular motion. Rinse the paste off with cool water. You'll probably have some excess, so wipe it off with a lint-free cloth.

Are Costas worth it?

Costa sunglasses are durable. Their 580G glass lens makes them stand out against all the rest and they're the most durable lenses that Costa makes. For those long days out on the water, these lenses are perfect because you won't have to worry about getting any scratches on the lens when you wipe the salt water off.

Can Costa sunglasses be tightened?

0:173:45How to Adjust Sunglass Frames for a Better Fit - YouTubeYouTubeStart of suggested clipEnd of suggested clipThese ones look pretty good great. They're not tight for you guys at home and use a smallMoreThese ones look pretty good great. They're not tight for you guys at home and use a small screwdriver just to tighten up the screws.

How do you pronounce Costa sunglasses?

0:431:15Costa Del Mar sunglasses video with Dr. Dhavid Cooper - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo perfectly that you forget you have them on Costa Del Mar sunglasses.MoreSo perfectly that you forget you have them on Costa Del Mar sunglasses.

How much does it cost to replace Costa lenses?

New prescription polarized lenses for Costa sunglasses will be $325 for Single Vision and $425 for Progressives. Those are flat fee prices that include all the bells and whistles for best lens material, all premium coatings included, and top shelf digital lens designs.

Does Costa Del Mar sell replacement lenses?

Parts: replacement parts purchase Please note that we currently have replacement lenses and nose pads available for Costa models inside US and Canada market.

Do Oakley sunglasses have a lifetime warranty?

Oakley goggles and helmets are guaranteed from defects in workmanship and manufacturer materials and has a limited life-time manufacturer's warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.

Do Ray Bans have a warranty?

All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage.

Repair Your Costas

If your last adventure has left your Costas in need of repair, our team of experts is available to help.

Limited Warranty

Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what.

Shipping and Returns

Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.

Contact Us

We're always excited to hear from Costa fans in every corner of the watery world. Drop us a line. Check out our shipping and returns policy to make sure your sunglasses are always there for your next adventure.

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