Repairing Guides

how to send in a joy con for repair

by Lauretta Harber DDS Published 3 years ago Updated 2 years ago
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How to Submit a Repair Claim:

  • Fill out an intake form on Nintendo’s website.
  • When you receive your UPS label, package your damaged Joy-Cons in a padded box or envelope.
  • Drop off your package at any UPS facility and wait for further updates from Nintendo

Full Answer

Does Nintendo offer free Joy-Con repairs?

Every Nintendo Switch owner's worst fear is "Joy-Con drift." Joy-Con drift — the bug where the controllers' sticks act like you're moving them, even when they're still — has gotten so bad that Nintendo is involved in two class-action lawsuits about it. Nintendo does offer free Joy-Con repairs.

Can I get my Joy-Con repaired outside of the US?

The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area. Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.

What to do if your Joy-Con is drifting?

So if you’re currently experiencing Joy-Con drift—or if you’ve recently had your Joy-Con repaired—it’s worth contacting Nintendo Customer Support and asking for either a complimentary repair or a refund.

Can you fix Joy-Con drift on Nintendo Switch?

Joy-Con drift isn't always hard to fix. There are a few ways to fix Joy-Con drift on your Nintendo Switch without sending them in for repairs. Joy-Con drift is an issue where the Joy-Con's control stick thinks it's moving, even when it's still.

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How do I send Joycons back in for repair?

If you are currently experiencing this "Joy-Con Drift" issue, be sure to go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free. If you have an existing or completed repair order, call in (US & Canada) to 1-855-548-4693 to get your refund.

Does Nintendo still fix 2022 Joycons free?

As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.

Is Joy-Con repair still free 2021?

The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty. But Nintendo hasn't changed the design of the controllers, and it's still an issue today, even on the refreshed Switch models that launched last year.

Can I send in my joy cons?

This form is for Joy-Con repair only. Please complete all fields below to set up a repair for your Joy-Con. Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.

How long do Joycons last before drifting?

The real question is how long do these Nintendo switch controllers last before they break? Most Joy Cons will last 2–4 years depending upon how often they are used before they break. If they are dropped often or thrown around, it is possible that they will not even last a year before breaking.

How long do Joy-Con repairs take?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month.

How much does Joy-Con repair cost?

How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.

How can I get my Switch controllers fixed for free?

1:553:06How To Get Your Nintendo Switch JoyCons Fixed For Free - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you go ahead and put that shipping label on top and you send that over to their way. And theyMoreAnd you go ahead and put that shipping label on top and you send that over to their way. And they will essentially fix them for free.

What causes the Joy-Con drift?

It's unclear what the cause of Joy-Con drift is but one Joy-Con teardown published on Reddit by user u/rainbopython in April 2019 claims that the drift problem could be caused by wear-and-tear over time while other theories point towards build-up of dust inside the casing around the stick.

Are Joy-Con repairs free?

In 2019, Nintendo started repairing Joy-Con drift for free, even with an expired warranty.

How do I permanently fix Joy-Con drift?

VK has a permanent fix for your drifting JoyCon, and it's simply to place a 1mm square piece of paper underneath the joystick's housing. By doing this you apply enough pressure to the underside of the drifting JoyCon, and it seemingly appears to fix the problem.

How do I fix left Joy-Con drift?

9 Ways to Fix Joy-Con Drift on Your Nintendo SwitchReset Any Button Remapping. ... Check Your Controllers Are Connected Correctly. ... Update Your Switch System. ... Update Your Joy-Con Firmware. ... Recalibrate Your Control Sticks. ... Check for Game Software Update. ... Remove Any Skins or Covers. ... Clean the Joy-Con Control Sticks.More items...•

Are Joy-Con repairs free?

In 2019, Nintendo started repairing Joy-Con drift for free, even with an expired warranty.

How can I fix my Joy-Cons for free?

0:093:06How To Get Your Nintendo Switch JoyCons Fixed For Free - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you want to essentially google. This one thing nintendo joy-con repair. And once you do that youMoreAnd you want to essentially google. This one thing nintendo joy-con repair. And once you do that you want to scroll down until you find the joy-con repair program from nintendo.

How do you fix a Joy-Con Drift 2022?

How to Fix the Drifting problem in Nintendo Switch Pro Controller & Joy Con Drift 2022First, go to the Home Menu and head towards the System Settings.Under System Settings, scroll down till you can find Calibrate Control Sticks.Now the Menu for Calibrate Control Sticks should appear once you have clicked the option.More items...•

Is Nintendo fixing my Switch for free?

If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free. When sending your Nintendo Switch to a repair center, carefully wrap and pad the console to prevent any damage during shipping.

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