- Visit www.luxotticacustomercare.com/costa/returns and complete our online return request form.
- Print out the pre-paid return label that you will receive through email within 1 business day of your request and attach it to the box.
- Take your package to your nearest UPS location.
Full Answer
How do I get my sunglasses repaired at Costa?
Costa sunglasses can be sent in for repair if they are damaged. Visit Costa’s Customer Care Service and begin the Limited Warranty or Repair Program process. A shipping label will be sent which should be printed and attached to a package. Ship the sunglasses back to Costa.
What if I need to repair my Costas?
If your last adventure has left your Costas in need of repair, our team of experts is available to help. Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what. Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
What is Costa’s returns policy on sunglasses?
Costa’s returns policy states that sunglasses can be returned within 30 days of purchase for a full refund, shipping back to Costa with a pre-paid returns label for free. Costa offers a repairs program, where sunglasses are assessed for damage, and if they are defective will be repaired.
Why choose Costas?
Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what. Adventure isn't always simple, but getting the perfect pair of Costas always is.
How do you send your Costas back for repair?
How do I send my Costas in for warranty or repair work? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.
Do Costas have lifetime warranty?
Costa's Sunglass* Limited Lifetime Warranty We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect.
How much is it to get Costas fixed?
For issues not covered under manufacturing or materials, like breaking a lens, Costa has a repair program to help keep trash out of landfills and reduce manufacturing emissions. Repairs start at $40.
How long does it take Costa to repair sunglasses?
three weeksFind an Authorized Costa Eye Care Professional. How long does it take to have my Costas returned back to me after submitting a warranty claim or repair? The average turnaround on is three weeks.
Are Costas worth the money?
Costa sunglasses are durable. Their 580G glass lens makes them stand out against all the rest and they're the most durable lenses that Costa makes. For those long days out on the water, these lenses are perfect because you won't have to worry about getting any scratches on the lens when you wipe the salt water off.
How do you get scratches out of Costa sunglasses?
Mix one (1) part water and two (2) parts baking soda in a small bowl until you have a thick paste. Rub the baking soda paste into the scratch for 10 seconds, using a cotton ball and a circular motion. Rinse the paste off with cool water. You'll probably have some excess, so wipe it off with a lint-free cloth.
Who bought Costa Del Mar?
Costa was bought in 2014 by Essilor, a French company that in 2018 merged with Italian company Luxottica. The company said Friday that Costa will be integrated into Luxottica's profile.
Who owns Costa Del Mar sunglasses?
Luxottica Group SpACosta Del Mar / Parent organizationLuxottica Group PIVA is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. It is based in Milan, Italy. Wikipedia
Is Costa Del Mar a good brand?
Two great options are Maui Jim and Costa Del Mar sunglasses. Both brands are known for their superior quality and commitment to innovation in lens solutions.
Does Costa Del Mar sell replacement lenses?
Fuse Replacement Lenses for. Costa Del Mar. Customize your Costa Del Mar sunglasses with Fuse Lenses. At a fraction of the cost of new sunglasses, you can easily switch out your lenses to one of our 50+ lens options.
Are Costa sunglasses made in China?
All of Costa Del Mar's lenses are made in Florida and assembled with frames from either Japan, Italy, France, Mauritius, China, or Taiwan. Their headquarters and repair center are also located in Daytona Beach, Florida.
What are parts of sunglasses called?
Sunglasses are made up of three different parts: frame, temples, and lenses. The frame includes several elements like the nose pad, bridge, and part of the hinge. The temples include the other half of the hinge which is then fastened to the frame using a screw, glue, or heat.
Will Costa replace lost sunglasses?
If your Costa eyewear has a defect in materials or workmanship, we will fix or replace them to get you back on the water as soon as we can.
Does Costa Del Mar sell replacement lenses?
Fuse Replacement Lenses for. Costa Del Mar. Customize your Costa Del Mar sunglasses with Fuse Lenses. At a fraction of the cost of new sunglasses, you can easily switch out your lenses to one of our 50+ lens options.
How do you fix stretched Costa sunglasses?
0:393:45How to Adjust Sunglass Frames for a Better Fit - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo what I recommend is is a little bit of hot water soak them in there for about 10 seconds orMoreSo what I recommend is is a little bit of hot water soak them in there for about 10 seconds or preferably if you've got a hairdryer on the highest heat setting the lowest airflow.
Do Ray Bans have a warranty?
All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage.