How to Submit a Repair Claim:
- Fill out an intake form on Nintendo’s website.
- When you receive your UPS label, package your damaged Joy-Cons in a padded box or envelope.
- Drop off your package at any UPS facility and wait for further updates from Nintendo
Full Answer
Can I get my Joy-Con repaired outside of the US?
The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area. Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.
How do I pick up a Joycon from Nintendo?
You can scan the barcode at a UPS store or schedule a pickup if you have a box at home and a printer to print the paper with the address (which is pasted on the box) It’s not actually as complicated as you think. I actually did this not too long ago, and I just received a new pair of joycons from Nintendo yesterday.
What happens if I include my Console in my repair?
If you include your console, it will be returned to you unrepaired. Learn about console repair options. If you would like to set up a repair for five (5) or more Joy-Con, please fill out an additional form to receive an additional shipping label.
How long will it take for the new Joy Cons to arrive?
Just received confirmation my Switch Joy Cons will be arriving in two days! I was expecting to wait a bit longer. A lot of people are saying they are getting entirely new Joy Cons. I also sent my Switch in to have the back of the case replaced.
Is Nintendo still repairing Joycons for Free 2021?
As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.
How do I ship Joycons for repair?
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Is Nintendo still fixing joy cons for Free 2020?
Ever since a report by Kotaku from July 2019 shined a light on the Joy-Con drift issue, Nintendo has changed its policies significantly. The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty.
Is Joy-Con repair free?
In 2019, Nintendo started repairing Joy-Con drift for free, even with an expired warranty.
What are your biggest Switch related regrets? Shameful stories, regrettable purchases, lapse of judgement?
What's the worst thing that has happened to you regarding your Switch? Have you accidentally broken it somehow, lent it to a bad "friend" or do you just have a game or piece of gear that you REALLY regret buying?
I built an app to make transferring screenshots easier
I found the process of transferring screenshots and clips from the Switch to your phone needlessly complicated, so I decided to build an app to make the process easier. Making Android connect to a WiFi network from a QR code turned out to be way more difficult than it has any right to be, but I've finally finished.
