How to Send in a PS5 Controller With Stick Drift for Repair
- First, make sure you have completed the troubleshooting steps above. The Sony representative will ask you to complete these before moving forward.
- Call (800) 345-7669. Choose options: 1, then 1 again
- They will ask you to complete the steps above.
- The representative will then give you the information required to send in your PS5 controller for service.
Can I get my PlayStation 5 repaired?
While repair costs vary based on the type and extent of damage to your PlayStation 5, our repairs are always budget-friendly. For a free estimate on your PlayStation 5 repair, call your local Cell Phone Repair store! iPhone 4s Screen Replacement: Do It Alone or Hire a Pro?
How do I Return my PS5 to the store?
Go to Settings > Saved Data and Game/App Settings > Game Status > Sync with PlayStation Network. Once your PS5 console is ready for return, follow these instructions closely to correctly pack your PS5 console for shipping.
Where can I find PlayStation repair service in my country?
Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector. We are currently experiencing delays in service. Expect extended turnaround times.
How do I back up my PS5 to my computer?
Go to the home screen and select Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5 . When there are multiple USB drives connected, select your USB drive. Select the type of data you want to back up, and then select Next. The file name and file size appear.
Can PS5 be repaired?
Sony does not offer a PS5 repair or repairs of any of its other tech. While they can assist players with troubleshooting a variety of common issues, they will not fix your console if it's broken. The exception to this would be if it's a new console purchased directly from Sony, as this would put it under warranty.
How do I claim warranty on PS5?
You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
Where do I send my PlayStation to get fixed?
PS4 Repair OptionsSony Repair Center. If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. ... Local Repair Shop. This is a great option if you have a local repair shop who is experienced with the repair that is needed. ... Mail in Repair Center. ... DIY Repair.
Does Sony fix PS5 warranty?
If you have physically damaged your ps5 (dropped it , spilled water on it) they will not cover the repair. EDIT: I bought the ps5 from PlayStation Direct. Doubt it changes anything but just letting you know. Proof of original purchase is required.
Is my PS5 still under warranty?
If you purchased your PS5 in the U.S. on its initial launch date of November 12, 2020, you're closing in on your one year anniversary with Sony's newest video game hardware. Unfortunately, this also means that you're also approaching the end of the console's 1-year manufacturer's warranty.
How much is a PS5 warranty?
A three-year SquareTrade PS5 warranty will run you $119.99 with accident protection and $84.99 without. But without accident protection, is it even worth having? Prices on a $289 PS4 are more reasonable, at $74.99 for accident coverage and $49.99 without.
Can GameStop fix consoles?
Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
Does GameStop do console cleaning?
You can ask someone at your local Gamestop to clean it for you, or call your local electronics store and see if they offer this service.
Where can I get my ps5 HDMI port fixed?
At Asurion and uBreakiFix, our PlayStation 5 repair experts can help get your device back up and running fast—without the hassle—whether you need a hard drive repair, HDMI port replacement, or help with other issues. Our experts are trained to fix PlayStation 5 consoles and accessories using top-quality parts.
How do I fix my PS5?
Try these fixes:Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.Disconnect the power. Unplug the power cord. ... Power cycle the console. ... Switch the power cord. ... Try a different power source.
Do you have to register PS5 for warranty?
You don't need to register your PS5 to get a warranty. All PS5 users get an automatic warranty upon purchasing the PS5 from a registered retailer. All you need to do to claim your warranty is to provide proof of purchase and your PS5's serial number.
Why are ps5s crashing?
Other reasons that can cause this crashing/freezing issue in your PS5 are that if you put your PS5 in an aggressive Rest mode, outdated PS5 system software, console overheating, enabled HDMI device link, or any hardware issue.
Can you buy PS5 warranty after purchase?
PROTECT plans for eligible models must be purchased within 365 days of purchase of your product. PROTECT PLUS plans for eligible models must be purchased within 90 days of purchase of your product.
How long is a Playstation warranty?
Support. Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
Does PS5 warranty cover water damage?
No, it does not cover any accidental damage YOU caused to it directly.
Does PS5 warranty cover power surge?
Power surges and outages may happen at any time. Oftentimes, the warranty for your electronics does not cover power surges and the like. For example, if lightning strikes and fries your electronics, you're pretty much left with no choice but to replace the devices that the power surge bricked.
What happens when you restore your PS5?
All user data saved on your PS5 console is included in the backup data. When you restore your backup data, your PS5 console is reset, and all data saved on your console is erased. Users who have never signed in can restore saved data to only the original PS5 console that was backed up.
How to restore PS5 data?
To restore saved data on another console, you must sign in on that console. Connect your USB drive to your PS5 console . Go to the home screen and select Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5 . When there are multiple USB drives connected, select your USB drive.
How do I package my return?
You'll need to pack your PlayStation product safely and securely before shipping it back to us, as we cannot be held responsible for anything damaged in transit to us. Please select the device you are sending us below.
How to sync PS5 trophies?
Sync your trophies. Go to Settings > Saved Data and Game/App Settings > Game Status > Sync with PlayStation Network. Packing instructions: Once your PS5 console is ready for return, follow these instructions closely to correctly pack your PS5 console for shipping.
What to put on bottom of box?
Line the bottom of the box with bubble wrap or other suitable packing material.
What happens when you get your PS4 back?
When you receive your PS4 back, the HDD will be factory reset. Make sure you don't lose game progress by backing up your game saves. There are two ways to back up your saves:
How to back up multiple USB drives?
When there are multiple USB drives connected, select your USB drive. Select the type of data you want to back up, and then select Next. The file name and file size appear. Enter a description of the backup data if necessary. Select Back Up.
PlayStation 5 Hardware and Software Repair
From software glitches to damaged displays and dead batteries, CPR technicians have seen it all. Whether it’s caused by an accidental drop, water damage, or anything in-between, take your PS5 to your nearest CPR location for a free, no-obligation repair estimate.
PlayStation 5 Laser Repair
Is your PS5 not loading discs or displaying a read-error message? It may be time for a PlayStation 5 Laser Repair. CPR specialists are trained to fix a variety of malfunctions stemming from a worn or damaged laser lens.
How Much Will It Cost?
When you’re in need of PlayStation 5 repair services that won’t break the bank, depend on the professionals at CPR! While repair costs vary based on the type and extent of damage to your PlayStation 5, our repairs are always budget-friendly. For a free estimate on your PlayStation 5 repair, call your local Cell Phone Repair store!
About our PlayStation 5 repair services
We use advanced diagnostic tools to identify what’s wrong with your PS5—and fix it fast. Here are some common issues we encounter:
Why Asurion and uBreakiFix PS5 repair?
We only perform PlayStation 5 repairs using high-quality parts. This allows us to provide customers with reliable and affordable solutions for their repairs and makes our out-of-warranty guarantee top quality.
Fast service, right in your neighborhood
When tech breaks, we fix it. Just stop by one of our 700+ Asurion or uBreakiFix stores, and our trusted experts will take it from there. Can’t come in? We’ll come to you.
What else can we fix for you?
No matter the device, our pros can help get you back up and running fast. Learn more about our extensive repair services below.
Can you attach the same stamp to another package?
Do not attach the same postage stamp to another package. If you are delivering more than one product, request a separate postage stamp for each.
Can you help a PlayStation if it is damaged?
We cannot help if the product is damaged during delivery. So make sure your PlayStation product is packaged according to the instructions at the following link: playstation.com/get-help/
