For in-warranty repairs, SCUF will email you a pre-paid shipping label to bring your controller to our facility. If you do not receive this email with your RMA confirmation, please create a support ticket and we’ll have one sent ASAP. SCUF will also cover outbound shipping costs associated with the return of in-warranty items.
Full Answer
How do I send my SCUF controller back for repair?
If this is a new request, please create a support ticket HERE Please be sure to include your:First and Last Name.Order Number (if available)Seal of Approval number.A detailed explanation of why your controller needs servicing.
How do I send my SCUF back?
To return your SCUF for a refund, please fill out the SCUF Repair, Upgrade, or Return Request Form found here. Once submitted, instructions for completing the return process will be emailed to you. You have 14 days from the day of original delivery to return your controller to us.
Can SCUF controllers be repaired?
Upon showing proof of purchase and subject to the additional terms and conditions of this Warranty, your Product may be repaired or replaced by Scuf Gaming.
How do I pay my SCUF repair?
-If you wish to pay via PayPal you can send the payment (which must be in USD) to us at "[email protected]". -If you wish to pay via credit/debit card, please give us a call at 404-851-9261 and reference your return authorization number. Was this article helpful?
How long does it take for SCUF to repair?
Check-in time is typically 3-4 business days from the day your controller is received at our facility. In warranty repairs require 14 business days for completion.
How long do SCUF controllers last before breaking?
The lifespan of a SCUF thumbstick will depend on how often you use your controller and whether you are hard or light on your thumbstick pressure. Similar to a marathon runner with running shoes, if you game 8 hours a day and are heavy on your thumbsticks, then maybe only a few months.
How much does it cost to fix a controller?
What Are The Common Repair Costs?Controller Analysis Troubleshooting your controller issues. FREE with a completed repair.$19.95Controller Refurbish Complete internal cleaning of the controller, fixes sticky buttons. Includes replacement of the rubber thumbsticks.$29.952 more rows
What is a SCUF Tier 3 Repair?
they replace the thumbsticks, motherboard and triggers/bumpers if there are any obvious issues with them. most likely for you, they will replace the mobo and paddle and thumbsticks.
Can you fix stick drift on a SCUF?
If you are continuing to experience “drift”, “slowturn” or unintended thumbstick movement, it is possibly because the game you are playing has tight “deadzone” settings or you may have modified those settings. Resolving the problem is as easy as adjusting the “deadzone”.
How much does SCUF charge to fix stick drift?
Repairs run about $25 to $50 US on the average and won't be performed until they diagnose the problem.
Where do I get SCUF seal of approval?
The Vantage 2 SCUF Seal of Approval is found on the back of the controller. This unique number will start with either A or B. The SCUF Seal of Approval proves that your controller is tournament-legal and contains no modifications which would otherwise disqualify it for use in competition.
Are SCUF controllers worth it?
And a SCUF controller is no different – as it gives a paid advantage over gamers who don't have it. It might only be a small advantage but that's huge in competitive games like Call of Duty or Fortnite: (Just ask my step-son). And that's why in his opinion, a SCUF controller is definitely worth it.
How do I contact SCUF gaming?
If our customers require further information regarding this data exposure and how they may be affected, they can contact [email protected].
Where is SCUF seal of approval?
The Vantage 2 SCUF Seal of Approval is found on the back of the controller. This unique number will start with either A or B. The SCUF Seal of Approval proves that your controller is tournament-legal and contains no modifications which would otherwise disqualify it for use in competition.
How do you fix stick drift on SCUF?
Resolving the problem is as easy as adjusting the “deadzone”.Locate the settings menu of the game(s) you are playing and where you are experiencing drift.Look for a “deadzone” setting in the menus.Try to increase slightly the value of the “deadzone” option and return to game.More items...•
Will there be a SCUF PS5 controller?
You get our new Playstation 5 controller, now fully compatible with all PS5 games. Featuring the familiar faceplate design, swappable thumbsticks, paddles, and high-performance grip loved by esports athletes and content creators around the world, SCUF gives you the competitive edge to win tomorrow's games.