Below are the important things that you must do to set up repair for your Nintendo Switch:
- Contact Nintendo support via chat, SMS, or phone. This is the important first thing that you need to do. ...
- Wait for the shipping label or repair letter. Once Nintendo has confirmed that you’ll need repair for your Switch, they will then process a shipping label for you. ...
- Package your console. ...
Full Answer
How do I Send my Nintendo Switch for repair?
If you’ve decided to send your Nintendo Switch for repair, you’ll need to reach out to Nintendo customer support team. While some physical Nintendo stores may help you with your repair request, they may still need to refer you to their online or phone support team.
How do I package a Nintendo product for repair?
How to Package a Repair 1 You must set up a repair order with Nintendo before you can send in a Nintendo product for repair. 2 To get started, set up a repair order for your Nintendo product. See More....
Is Nintendo Switch free to repair?
Is Nintendo Switch repair free? All Nintendo consoles including the Switch have a standard 1-year or 12-month warranty. If your console has stopped working, or has a problem that can’t be fixed on your end within the standard warranty period, repair should be free. Nintendo warranty may be voided though if your console has a physical damage.
How do I Send my Joy-Cons in for repair?
Contact Customer Support to set up a ticket, or if you’re only sending in the Joy-Cons, proceed to set up your ticket online. Once you’ve set up your repair order, you’ll be sent a shipping label or a letter containing a Waybill via email. You’ll be using these as the shipping address of your repair package.
Can I send in my Nintendo Switch for repair?
You can't send in your device to the Nintendo Repair Service Center unless you've set up a repair order beforehand. The company may charge you extra for any device sent without one. Contact Customer Support to set up a ticket, or if you're only sending in the Joy-Cons, proceed to set up your ticket online.
Does Nintendo fix switch for free?
If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free. When sending your Nintendo Switch to a repair center, carefully wrap and pad the console to prevent any damage during shipping.
How much does it cost to fix Nintendo Switch?
What Are The Common Repair Costs?Nintendo Switch Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive.$19.99Joycon Repairs We repair all Joycon issuesStarting at $40..955 more rows
How do I start a Nintendo repair?
Create or log in to your repair profile so we can securely communicate with you about your repair. Enter your serial number to verify your system's warranty status. Add the repair and shipping details, and any billing information. Click Complete to confirm the repair order.
How long do Nintendo repairs take?
around 2-3 weeksDue to a recent increase in repair volumes, repair orders may not receive a status update for several days after delivery to the service facility. The current total turnaround time for repair orders is around 2-3 weeks.
Is Nintendo fixing Joycons for Free 2022?
As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.
How long is Switch warranty?
Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold separately carry a three-month warranty.
How do I contact Nintendo for repairs?
If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.
How do you fix a Nintendo Switch that won't charge?
Perform a hard reset by holding down the POWER Button for twelve seconds, then press the POWER Button once for the console to turn on.If the issue persists, Try using a different wall outlet. Try using a second Nintendo Switch AC adapter.
How do I fix the blue screen of death on my Nintendo Switch?
Restart Your Console If your Nintendo Switch is stuck on a blue screen, hold the Power Button down for 12 seconds. The console should turn off. Once it's fully shut down, press the power button again to reboot.
Can you fix a water damaged Switch?
Can a Nintendo switch be repaired after water damage? Yes, it can be repaired if it's not heavily damaged by the water with a few tips and tricks. However, if the problem is severe, the only option is to send it to Nintendo to fix it though you will not fall under warranty as Nintendo doesn't cover water damage.
How much does it cost to fix the charging port on a Nintendo Switch?
5.0 out of 5 stars It worked! My switch device changing port broken and I got a quotes range from $120 to $150 for repair.
Do you have to pay for Joy-Con repair?
After pressure from several class-action lawsuits, Nintendo has started to offer free Joy-Con repairs through its customer service portal. The process is straightforward; fill out an online form (or call a customer service representative), mail out the equipment, and then wait.
Does Nintendo fix drift for free?
Since the issue is widespread, Nintendo actually offers to fix Joy-Con drift for free (and has allegedly fixed the issue on newer Joy-Cons). This is currently the only "official" method of dealing with drift, though check below for some ways you can address the issue yourself.
Do Nintendo switches have warranty?
Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold separately carry a three-month warranty.
Does Nintendo fix controller drift for free?
Ever since a report by Kotaku from July 2019 shined a light on the Joy-Con drift issue, Nintendo has changed its policies significantly. The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty.
How to fix a Nintendo Switch?
Below are the important things that you must do to set up repair for your Nintendo Switch: Contact Nintendo support via chat, SMS, or phone. This is the important first thing that you need to do. Nintendo needs to know that you’ve already tried troubleshooting on your end and nothing has helped.
How to avoid damage to Nintendo Switch?
Make sure that the box you’re using is padded well to avoid damaging your Nintendo Switch while in transit. If possible, try to wrap the console in cling wrap before putting it inside the box. Also, be sure to remove unnecessary accessories that are not needed for repair like game cards, SD cards, controllers, etc.
How long does it take for Nintendo to email you a shipping label?
Sometimes, it can take several days for Nintendo to email you the shipping label. This is because they’ll have to make sure that their repair center is notified and be ready for the repair. Once you receive the shipping label, you can print it so you can attach it later on the box.
Why won't my Nintendo Switch power on?
If you have a Nintendo Switch that won’t power on, overheating due to bad hardware, freezing or lagging even after basic troubleshooting, you may need to send it for repair . If you have recurring problem and you’ve already exhausted all troubleshooting, repair may be the last option.
How long does a repair letter stay in Nintendo?
There’s a chance that your console may not even reach Nintendo. Keep in mind that the repair letter will remain in Nintendo’s system for 180 days.
Can you repair a Nintendo Switch if it stops working?
So, for example, if your Nintendo Switch has stopped working after you dropped it and there’s visible damage on the screen, repair for your console will not be free. In some cases, external damage on the console may even be a reason that repair will be carried out, even if you’re willing to pay for it.
Is Nintendo Switch repair free?
All Nintendo consoles including the Switch have a standard 1-year or 12-month warranty. If your console has stopped working, or has a problem that can’t be fixed on your end within the standard warranty period, repair should be free.
How Do I Send in My Nintendo Switch?
If mail-in repair is still available in your state, you can send your Nintendo Switch via package by following these steps:
How to find repair service center address?
Tape the waybill or shipping label sent to you on your box. If the letter did not provide any, you may find the Repair Service Center’s Address on the message instead. If so, write the shipping address on the box. If you were sent a waybill, make sure that it’s been properly filled out before attaching it to the package.
What happens if Nintendo service centers are closed?
If Nintendo service centers are closed for any reason and physical stores aren’t available, you’ll have to send it in for repair. And we’ll show you all the steps on how to do that.
Where to write repair order number?
Write your return shipping address on the box. At the bottom of your address, write the Repair Order Number.
Can you send a broken Nintendo Switch in for repair?
Having a broken Nintendo Switch is never ideal. If Nintendo service centers are closed for any reason and physical stores aren’t available, you’ll have to send it in for repair.
Does Nintendo prioritize repairs?
Nintendo will prioritize repairs in the order that it receives them. If you’ve already sent out your package and physical stores open up in your area, your package will take priority. If the repair center in your area has opened, but you’ve already set up a repair order, you can still send the package in.
Personal Information
Your repair instructions and shipping label will be emailed to you. Please enter your Nintendo Account email or primary email address below and ensure it is accurate.
Shipping Details
The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area.
Repair Terms (required)
Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.
