Re: how do i send my laptop for repair. You need to call your local Dell support number or go through a chat with a technician. Walk through what the tech asks, providing any error plus the validation code. They'll then set up a repair if need be. If the system is out of warranty, be sure you contact Out of Warranty repair - there is a charge for the repair estimate out of warranty, applied to the cost of the repair.
Full Answer
How do I get my Dell laptop repaired?
You will have to call Dell to handle this.Look at your warranty for the # to call them. Make sure you have the service tag # available when you call. They have to authorize the repairs. Look at the link for contacting Dell.
How do I get my Dell laptop serviced for no cost?
You would need to have Complete Care accidental coverage in order to have Dell service the system at no charge. 03-14-2010 02:11 PM You will have to call Dell to handle this.Look at your warranty for the # to call them. Make sure you have the service tag # available when you call. They have to authorize the repairs.
How do I get a quote for a Dell repair?
If looking to proceed with quote reply to the quote acknowledging your acceptance. Repair call booked on acceptance of payment. On contacting Dell to arrange a repair you will be asked for the below information before a quote can be arranged. Service Tag or Express Service Code of the damaged computer.
How do I know if my Dell laptop is out of warranty?
Out of warranty repair process: System failure / issue identified. Check warranty status on the Dell support site (see warranty status guide above) If out of warranty -> contact Dell Technical Support. The technician will diagnose the fault over the phone and provide a quote if requested. (see the chargeable repair guide below)
Will Dell repair my laptop?
We offer certified repair services for any DELL notebook or desktop. Our service includes logistics*, diagnostics, and repair.
How do I send my laptop in for repair?
0:246:49How to package and ship a laptop for repair - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can either use Parcel Post Priority Mail or FedEx depending on how much you want to pay justMoreYou can either use Parcel Post Priority Mail or FedEx depending on how much you want to pay just make sure you have delivery confirmation. And keep it there a great confirmation.
What should I do before I send my laptop for repair?
Here are the five things you need to consider before taking your computer in for repair.Be selective with whom you entrust your device. ... Make sure you have a data backup. ... Remove any personal data before repair, or make sure it is encrypted. ... Keep your software keys. ... Make it as easy as possible to access your device.
How do I send the back of my Dell laptop?
How to Return a Product: Before returning a product, you MUST first contact Dell customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Dell will not accept returns without a CRA number.
Is it safe to give laptop for repair?
Obviously the answer is big NO. It is always better to send your laptop or PC to a trusted and certified repair center. A bad intentioned repair person can install spying tools or install malware software and can even find out your private information.
How long should a computer repair take?
On average, computer repairs can range anywhere from a few hours to 2-3 weeks – factors such as scheduling or part availability can make repairs take longer. Thankfully, there are services you can consider that can speed up the process.
Should I remove my hard drive before repair?
Talk to your repair company. As others have said, removing the hard drive is the only way to be certain that your data won't be modified or accessed. Although the work being done mainly involves hardware, having no hard disk may inhibit the repair company's ability to check that their work was successful.
Do laptop repairs need your password?
Most computer technicians will ask you for your login password when they take your device for repairs.
What is the first thing to do before repairing the computer system?
Step 1 - Basic Troubleshooting Run any scans you are capable of running and make sure that you update your virus definitions if possible. Operating system: If your operating system will not load, try running Microsoft Windows automated repair services to see if this corrects the issue.
Is Dell return free?
It's easy, with no minimum purchase required. And if you decide something isn't for you, just ship it back within 30 days of your invoice date for a full refund, including free return shipping. Dell will even waive the restocking fee.
How does Dell warranty work?
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR ANY INCIDENT COVERED BY THIS DELL LIMITED HARDWARE WARRANTY, YOU MUST USE DELL-PROVIDED PARTS AND PRODUCTS, WHICH DELL WILL PROVIDE TO YOU FOR NO ADDITIONAL CHARGE.
How do I return my Dell laptop under warranty?
Include all Dell-branded components with the system in the box such as AC adaptor, battery etc.Packing & Shipping Steps:Step 1: Fill out the required Dell Repair Form and include in the shipping box.Step 2: Pack your system in the original packaging or in a similar quality box with protective bubble-wrap.More items...
How do I send my HP laptop to a repair?
Contact HPto schedule a repair with a certified HP service center. The HP agent will determine if the HP notebook PC needs to the repaired at a service center. If a repair is needed, they will schedule a pick-up of the notebook PC. The repair generally takes 5-10 business days including shipping.
How long does HP repair take?
Repairs generally take 5-10 business days. Use the HP Repair Status web site to track the progress of your repair. Due to parts back orders, shipping issues, or circumstances beyond HP's control your repair may require additional time. In these situations, you will be notified by HP.
How do I use Dell warranty?
If any of these products prove defective in either material or workmanship, they will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757.
How to check Dell warranty?
You can check your current warranty status online on the Dell Support website. See How to Find Warranty Status and Information for info on checking your computer warranty. If the warranty has expired, you have a couple of options available for future support.
Where to find Dell customer number?
The customer number can be found on your Dell invoice or by contacting your Account Manager.
Can a technician diagnose a fault over the phone?
The technician will diagnose the fault over the phone and provide a quote if requested. (see the chargeable repair guide below.)
