- Go to our support home page at https://support.lenovo.com.
- Select your product.
- Click Contact Us on the left side.
- Various communication options will be shown. Select Submit a Service Request.
Full Answer
How do I find a Lenovo repair center or service provider?
If you're using a Lenovo PC or Laptop please use the Detect Product button. Lenovo Service Bridge is required to be downloaded. To find a repair center or service provider, click the following Find a Lenovo Service Provider.
Do I need to download the service bridge for Lenovo devices?
Lenovo Service Bridge is required to be downloaded. To find a repair center or service provider, click the following Find a Lenovo Service Provider. Watch our video: How to locate a repair center, or service provide for your Lenovo device.
How do I know if my device is a Lenovo?
Enter your serial number, click the detect button, or select your product to find information specific to your device. If you're using a Lenovo PC or Laptop please use the Detect Product button. Lenovo Service Bridge is required to be downloaded.
What should I do if my computer is damaged?
Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.
Are Lenovo repairs free?
This means that Lenovo will provide warranty service without charge for batteries, stylus, and digitizer pens during the 12 months of the warranty period. Warranty service may not be available in all locations and may differ from location to location.
How do I get my Lenovo laptop repaired under warranty?
Ask Lenovo Support - Service Request Ticket. Ask Lenovo Support - Warranty Status....Go to https://pcsupport.lenovo.com.Select your product.Click Contact Us on the left side.Various communication options will be shown. Select Submit a Service Request.
Does Lenovo repair out of warranty?
Lenovo out-of-warranty mail-in repair process Lenovo does not perform out-of-warranty service for computers. You will need to find a local service provider that will perform this type of repair. Lenovo provides a tool to find local service providers.
How does Lenovo replacement work?
On-site provides parts and labor repair coverage where labor is provided at your place of business If Lenovo™ determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive on-site, typically the next day.
How do I contact Lenovo for repair?
For Technical Support. Consumer/Idea/Yoga/Legion. 1800-419-7555. Mon-Sat – 10AM to 7PM. Commercial /Think. 1800-419-4666. Mon-Fri – 10AM to 7PM.For Order Support. 1800-572-6465. Mon-Fri – 9AM to 6PM.For Sales Enquiry. 1800-4199-733. Mon-Sat - 9AM to 8PM.Support in PC buying. Call 1800 572 2224. Mon-Sat - 9AM to 8PM.
How long is the warranty on a Lenovo laptop?
The product service life is four (4) years from the original date of purchase. If required, the Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service.
How long do Lenovo repairs take?
Depot Service requires sending the unit to the Lenovo repair center. Repair time will vary based on parts availability but is typically 5-10 days to return the system to customer.
What voids Lenovo warranty?
The warranty is voided by removal or alteration of identification labels on the Machine or its parts. Lenovo does not warrant uninterrupted or error-free operation of a Machine.
What do you do when your Lenovo laptop wont turn on?
1:302:30Lenovo Self-Help - Laptop Doesn't Power On (Updated 2019) - YouTubeYouTubeStart of suggested clipEnd of suggested clipSupport if the laptop does not power on while plugged in you can perform a power journey. BeforeMoreSupport if the laptop does not power on while plugged in you can perform a power journey. Before doing that unplug the power cable. And disconnect all devices. If your laptop has a removable battery.
Can I return Lenovo laptop?
Customer may only return the entire Product or all such for purchases of personal computing products from the Lenovo Outlet of five (5) units or less, all requests for returns must be submitted within 14 calendar days from the date of invoice for a refund of the price paid. Products for a refund.
Does warranty cover physical damage Lenovo?
Standard warranty terms and conditions don't cover accidental damage. With Lenovo's Accidental Damage Protection, your system is protected from the unexpected. Through our global network of depot repair centers, PCs are repaired by Lenovo™-Certified technicians using Lenovo™-Qualified parts.
Can you sue Lenovo?
If you have some Lenovo products at home or work and one of them starts malfunctioning, you might want to check its warranty. If it hasn't expired yet, you can submit a Lenovo warranty claim and get your product fixed or replaced free of charge.
How long does Lenovo warranty repair take?
So clearly, the Lenovo Support Center has more information about the status of a repair than is displayed on their public website. I would suggest calling them if you're anxious, though remember, they say repairs can take up to 6 business days to complete.
How do I contact Lenovo warranty?
1-866-426-0911 Option #2SMART DEVICES Home.Industry Solutions.Support.Sale.
Does Lenovo warranty cover accidental damage?
ADP (Accidental Damage Protection) provides unlimited number of repairs and a single replacement of your Lenovo notebook or tablet for drops, bumps, spills, electric surges and LCD damage.
What voids Lenovo warranty?
The warranty is voided by removal or alteration of identification labels on the Machine or its parts. Lenovo does not warrant uninterrupted or error-free operation of a Machine.
How To's
Enter your serial number, click the detect button, or select your product to find information specific to your device.
Description
To find a repair center or service provider, click the following Find a Lenovo Service Provider.
Additional Information
If you open Contact Us there are a variety of service options for you to choose from. It is recommended to put the serial number first.
What is the Lenovo laptop line?
At the most basic level, Lenovo’s laptops can be categorized in five major lines: the ThinkPad and ThinkBook for business use, the IdeaPad and Yoga for consumer grade computing, and the Legion line for gaming.
What is the Ideapad line?
The IdeaPad line is a more consumer-oriented departure from the ThinkPad laptops. They featured glossy screens and the absence of the ‘Trackpoint’ found on previous ThinkPad models. They come in 5 major classes: the 700 series, 500 series, 300 series, 100 series, and S series, with performance and price point decreasing down the list. The IdeaPad line also formerly included some Yoga models, but Yoga became its own brand to encompass 2-in-1 laptops with a more stylish and functionality focused design.
What is Lenovo services?
Lenovo Services can provide a tailored solution for your organization’s helpdesk needs that enables your IT team to focus on supporting your core business. Our experienced multi-vendor, multi-platform technical support team can meet your organization’s end user IT needs, 7x24x365, with a single point of contact. We provide technical diagnosis, quickly assess the situation, and determine the appropriate action to resolve the issue quickly - including field service, dispatch or initiation of calls for you with specific service providers or other OEMs. Fundamental to our practice of Total Call Management, we collaborate with third party vendors in order to resolve issues.
How does Lenovo help you?
Lenovo can help you reach your organizational goals and overcome overburdened staff limitations by providing extra technicians who are highly qualified, experienced and reliable. Additional Resource: Augment your IT staff with incremental headcount for short-term and long-term projects.
What is Lenovo service engagement manager?
Providing an elevated level of support, Lenovo’s Services Engagement Managers are dedicated to your account and are a global, single point of contact to field services questions, manage issues to resolution, proactively monitor service levels and trends and provide regular reporting and analyses through in-person quarterly business reviews. An expert Lenovo services resource, they work to become your trusted advisor to also proactively recommend service and support offerings to help improve your company’s productivity and reduce support cycle downtime.
Is PC protection covered by warranty?
Protect your PC from damage not covered under warranty.
Does Lenovo do staffing?
Lenovo will take the guess work out of finding the right talent for your IT projects. We will customize a staffing model based upon collaboration with your business to truly understand your vision, requirements, and unique culture.
Is the Lenovo service Center open during public holidays?
Yes, Lenovo service center operates on public holidays, 365 days, 7 days a week, from 10:00AM to 10:00PM.
What happens next once I submit my Lenovo device for repair at your Service Center?
Once you submit your device at our Service Center, our certified technicians will check your device and provide you a quotation in case your device is out of warranty.
Do you have an option to make the payment online?
Yes, we do have an option to make an online payment using your Debit or Credit card. Up on request we will send a link your email id and you can make the payment using the link. Once we receive the payment, you will receive a confirmation email about the payment.
Is payment made online safe and secured?
We adhere to the highest standards of payment security. Our Payment Gateway is 3D secured and is Visa verified and MasterCard secured. Your credit card details are not stored on our systems.
Do you have an option of accepting payment in Installments?
Yes, we are the first one in the market providing this option to pay the cost of repair in installment using SharafDG Flexipay option.
