Visit Maui Jim’s repair page. Click on the 'Start Repair' option and begin your repair request. Once you successfully submit your repair application request, you will receive a PDF which you will print and mail to the Maui Jim Repair Center together with your sunglasses.
Full Answer
How can I get my glasses repaired at Maui Jim?
You do have the option to pay for expedited shipping to back to you as well. For situations that require quicker service time, you would want to search for a local authorized Maui Jim optical retailer. Optical retailers have the ability to order most parts and complete your repairs in house.
Do you sell Maui Jim prescription lenses directly?
Do you sell Maui Jim prescription lenses directly? Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
What is the warranty on Maui Jims?
We’ll repair or replace at our option, any pair of Maui Jims found to be defective and exclusive of damage caused by improper or unreasonable use. Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship.
How do I get my prescription sunglasses repaired?
Prescription lens repairs will need to be handled through an eye care professional's office. *Please note: We require your sunglasses to be 100% authentic Maui Jim product to provide repair options.
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Will Maui Jim replace broken sunglasses?
Maui Jim Support Team Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage.
Do Maui Jim sunglasses have a lifetime guarantee?
“Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship, when purchased from an authorized Maui Jim reseller.
How long do Maui Jim repairs take?
5-7 business daysWhen sent to us directly for service, the typical turnaround time for repair services is 5-7 business days once they have arrived at our facility, and the standard return shipping typically takes 7 business days or less. You do have the option to pay for expedited shipping to back to you.
Can scratches be buffed out of Maui Jim sunglasses?
Regrettably, scratches cannot be simply polished or buffed off of our lenses. Part of the technology we use for all Maui Jim polarized lens materials includes a hard-shell coating that resists scratching. However, heavy abrasives rubbing against the lens surface can break through this coating and cause visible marks.
What happens if my Maui Jims break?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage. This warranty does not cover shipping cost.
Does Maui Jim have a trade in program?
Maui Jim Support Team We do not offer product exchanges. However, you can return purchases made on our website for a refund within 30 days of the original purchase, and then purchase a new color/style.
Is Maui Jim going out of business?
European luxury companies have shown growing interest in the eyewear business and have tightened their grip on production capacity amid strong demand for luxury products. Kering, which bought upscale Danish label Lindberg in July last year, expects the Maui Jim deal to be closed in the second half of 2022.
Can sunglass Hut fix my sunglasses?
You have high standards; we have high standards. If your sunglasses are defective within 24 months of purchase, we'll replace them. We do not offer spare parts or repair services in stores.
How much does it cost to replace Maui Jim lenses?
$75 USDMaui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style.
How do you get deep scratches out of sunglasses?
"What you do is apply a small amount of baking soda-based toothpaste to a cotton ball and rub it into the scratch. Move the cotton ball around in a circular motion for a few seconds and rinse the toothpaste off with cool water. Use a soft, lint-free cloth to remove any moisture or toothpaste.
How does baking soda remove scratches from glasses?
Mix one to two tablespoons of baking soda with warm water until it forms a thick paste. Apply the baking soda-water mixture directly to the scratched part of your lenses using a cotton ball or a clean microfiber cloth. Use a consistent, circular motion and gentle pressure without pushing down too hard.
Can scratched sunglass lenses be repaired?
Mix two parts of baking soda to one part of water to form a thick paste. Apply the paste directly to the scratched area and rub it in a circular motion until the scratch is gone. Remove any excess with water. Reattach lens to sunglasses frame and enjoy your newly polished shades!
How long do Maui Jim sunglasses last?
2-5 yearsOur Maui Jim replacement sunglass lenses are made from polyamide, which is flexible, lightweight, and super strong. What's more, it possesses the high definition clarity of glass, but minus the heaviness and tendency to break very easily. We expect our lenses to last 2-5 years, or even longer, if taken care of.
How much does it cost to replace Maui Jim lenses?
$75 USDMaui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style.
Are Maui Jims good sunglasses?
Our Verdict. The Maui Jim Honi are a great pair of women's sunglasses that we thoroughly enjoyed wearing. The high-quality lenses are polarized and provide excellent contrast and top-notch clarity for a very comfortable, protective experience. The frames have autolocking hinges and embedded rubber nose pads.
Does Maui Jim warranty cover scratches?
Maui Jim Support Team Our two year warranty covers defects in materials and craftsmanship. Damaged caused by normal wear or accidental damage, such as scratched lenses, would not be covered.
Do prescription sunglasses require repairs?
You can provide payment information at the checkout stage of the repair form for quicker repair processing. Prescription Sunglasses and Eyeglasses may require repairs to be processed through one of our Authorized Optical Retailers.
Can you order nose pads?
You can order most nose pads to be shipped directly to you free of charge in the repair form (below). All repairs are inspected for warranty coverage prior to any charges being processed. You can provide payment information at the checkout stage of the repair form for quicker repair processing.
How long is Maui Jim warranty?
Maui Jim Warranty. Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
Does Maui Jim warranty apply to normal wear?
This warranty does not apply to normal wear, including lens scratching or accidental breakage.
Need Assistance? Contact Us
Need to repair your sunglasses? Frame, Lens and Temple damage need to be shipped in to our repair facility for service. Most nose pads can be ordered and shipped directly to you free of charge.
Warranty
Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available.
Customer Support
Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available.
