Full Answer
How to prepare your iPhone to send in for repair?
- Back up all the information on your phone. ...
- Unlink your phone from your e-mail, messengers, social media accounts, or anything else the phone may be connected to. ...
- Clear out all personal data. ...
- Remove any accessories you may have bought for the phone. ...
- Remove the SIM card from the phone if one is installed
How to fix iPhone not sending or receiving messages?
Top 9 Ways to Fix iPhone Not Receiving Text
- Enable and Disable Airplane Mode. This trick is one of the common ways to fix annoying network-related issues on the iPhone. ...
- Restart iPhone. This is yet another common method to troubleshoot small quirks with the iPhone. ...
- Check Network Connection. ...
- Update Carrier Settings. ...
- Enable MMS Messaging. ...
- Reset Network Settings. ...
- Disable/Enable iMessage. ...
How to send iPhone to repair center?
Other iPhone repairs
- If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. ...
- If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. ...
- If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. ...
Can You Send in for repair a jail broken iPhone?
The iPhone 4S still has persistent jailbreak methods publicly available, including Phoenix. The Beeper app loaded onto a jailbroken iPhone is open-source, Migicovsky notes, so “users can verify exactly what they are running.” Fifth generation of iPhone. Repair of this device is straightforward, and requires screwdrivers, prying tools, and patience.
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How do I submit a repair to Apple?
Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.
How do I send my iPhone back to Apple?
Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. Then send your item back to Apple by scheduling a pickup with the shipping carrier or dropping off the package at any of the carrier's locations.
What should I do to my iPhone before sending it for repair?
Before you send your deviceBack up your iOS device. To protect your data, erase your iOS device.Remove your iOS device from your Apple ID device list.Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
How long does it take to send a phone to Apple for repair?
Takes usually less than 5 business days from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for. thank you, just got off the phone with applecare and he was the response.
Does Apple replace with new or refurbished phones?
If AppleCare is replacing your phone within the first 14 days of purchasing the phone, then they will send you a brand new phone. After the first 14 days, AppleCare will replace your phone with a refurbished one.
What does AppleCare cost?
Note that plans that include loss and theft protection involve a $149 deductible. Standard AppleCare+: onetime fee of $199 (for 2-year coverage) or $10 per month. Standard AppleCare+: onetime fee of $149 (for 2-year coverage) or $8 per month.
Should I clear my phone before sending it for repair?
Best answer: If you're able to factory reset your device before sending it in, as well as remove or wipe your eSIM card, then yes. However, if the phone is too damaged to turn on, there is a risk of someone accessing data even if you remote-wipe it.
Should I wipe my iPhone before sending it for repair?
Before you send your device To protect your data, erase your iOS device. Remove your iOS device from your Apple ID device list. Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
Can phone repair shops steal data?
"However, there's still that small chance that you're taking your phone to a place where a dishonest repair tech will snoop on your phone's data or even steal it, so it really does pay to be cautious whenever you take your phone in for repairs," Tomaschek added.
How long do Apple repairs take?
The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.
What is covered under Apple warranty?
Apple warrants the Apple-branded hardware product and accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user ...
How long is iPhone warranty?
one yearThe Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn't cover damage caused by accidents or unauthorized modifications.
Where do I mail my Apple trade in?
As long as you have a FedEx label affixed to the package, you can drop it off at any FedEx location, drop box or other location that accepts FedEx packages for shipping. You can take it to any FedEx location.
How do I ship a package from my iPhone?
0:341:31How to pack a mobile phone for shipping - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you use an old box remove all old shipping labels print the delivery address and stick it on oneMoreIf you use an old box remove all old shipping labels print the delivery address and stick it on one side leave space on the other side of the box for the courier to attach his label.
What is Apple's return policy?
For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*
Is Apple trade in a good deal?
Trading in an eligible iPhone, Mac, iPad, Apple Watch, and even an Android device is a great way to save money and recoup some of your previous investment....Pros and cons of using the Apple trade in program.ProductPrevious Trade-in valueNew Trade-in valueiPadUp to $200Up to $190iPad miniUp to $205Up to $200Apple Watch Series 6Up to $170Up to $15013 more rows•May 6, 2022
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iP...
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technici...
How much do iPhone repairs cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...
How do I get Express Replacement Service?
Express Replacement Service is a benefit of AppleCare+ for iPhone. If you don't have AppleCare+, you might be able to purchase the express service...
How much does Express Replacement Service cost?
If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. If your device has accidental damag...
What are the charges on my credit card?
When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your pr...
Replacement values / temporary authorizations - United States
We’ll place a temporary authorization on your credit card until we receive and assess your original iPhone. If we receive your original product...
iPhone 13
iPhone model Replacement value iPhone 13 Pro Max 128 GB $ 1,099 256 GB $ 1,199 512 GB $ 1,399 1 TB $ 1,599 iPhone 13 Pro 128 GB $ 999 256 GB $...
iPhone 12
iPhone model Replacement value iPhone 12 Pro Max 128 GB $ 999 256 GB $ 1,099 512 GB $ 1,299 iPhone 12 Pro 128 GB $ 899 256 GB $ 999 512 GB $ 1,...
iPhone 11
iPhone model Replacement value iPhone 11 Pro Max 64 GB $ 999 256 GB $ 1,099 512 GB $ 1,299 iPhone 11 Pro 64 GB $ 899 256 GB $ 999 512 GB $ 1,19...
iPhone XS
iPhone model Replacement value iPhone XS Max 64 GB $ 999 256 GB $ 1,149 512 GB $ 1,349 iPhone XS 64 GB $ 899 256 GB $ 1,049 512 GB $ 1,249
iPhone XR
iPhone model Replacement value iPhone XR 64 GB $ 499 128 GB $ 549 256 GB $ 749
What is Apple certified repair?
Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
What is an independent repair provider?
Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.
Can you do more than shop and learn in an Apple Store?
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.
How do I get Express Replacement Service?
Express Replacement Service is a benefit of AppleCare+ for iPhone. Follow the steps below to take advantage of this service.
How much does Express Replacement Service cost?
If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. If your device has accidental damage, you’ll need to pay the "All Other Damage fee" listed in the AppleCare+ for iPhone Terms . Express Replacement Service is not available under the screen replacement or back glass damage service fee.
What are the charges on my credit card?
When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if both of these conditions are met:
Before you bring in your device
Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. If your device won't turn on or respond, finish as many steps as possible:
Before you send your device
Follow these steps before you send your device in for repair or replacement. If it won't turn on or respond, finish as many steps as possible:
